#781 ·
electricorca3 said:Look, I don't know the specific statute off the top of my head, but I can bet my life that somewhere in the fine print of some massive law or one of those internal policy manuals we all blindly signed when we opened our accounts at Chase or Bank of America, there's a clause covering this. It basically boils down to us being legally obligated to respond to their requests and provide whatever info they ask for—whether it's updating our ID info or confirming if we moved our tax residency to another state or something. You might know for a fact that your records are current and you haven't changed anything, but from their perspective, they've got thousands of people who move or change status without telling them, so they get paranoid. Personally, I don't care about the paperwork side of things, but what really gets under my skin is the sheer nerve of them asking such invasive, personal questions under the guise of "compliance." It feels incredibly shady and just plain low-down.
I checked my contract once before. It states I am obligated to notify them of any changes to my data. However, if nothing has actually changed, I see zero justification for receiving these letters.
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