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Issues with Roku box and high-speed internet

Started by Rachel Green52 · · 👁 3 views · 3 replies

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Participants Rachel Green52wearymason4darkeagle2
Rachel Green52 Rachel Green52 NewcomerOP
8 messages
joined Apr 2008
#1 ·
We just decided to "upgrade" our internet speed through AT&T to a "super fast" 1 Gb/s connection. Everything seems to be running perfectly on paper, but my Xiaomi box started acting up immediately—it keeps stuttering and freezing up.

The settings clearly show that it’s "connected," yet the interruptions just keep happening.
It isn't constant; it mostly hits me in the late afternoon and during the evening. I don't think it has anything to do with the number of users online, since it happens regardless. Has anyone else dealt with something similar? Or does anyone have an idea on how to fix this? I've already tried resetting it and running updates, but nothing helps.
Thanks in advance for any advice or suggestions!
wearymason4 wearymason4 Active Member
239 messages
joined Oct 2014
#2 ·
Any Wi-Fi gadgets sitting closer to the router than the Roku could be causing interference and dragging down the speeds. Honestly, just try messing with its placement a bit—maybe tilt it left, right, or even flip it vertically by about an inch or two. It might give those internal antennas a better line of sight to the router and help the signal pull through better.
It’s such a bummer there isn't an ethernet port just to test things out...
darkeagle2 darkeagle2 Newcomer
1 message
joined Feb 2023
#3 ·
I just hooked up the cheapest little Chinese USB to ethernet adapter I could find, and honestly, everything is running perfectly over the cable now.
Just a suggestion if your Wi-Fi keeps acting up on you.
Rachel Green52 Rachel Green52 NewcomerOP
8 messages
joined Apr 2008
#4 ·
darkeagle2 said:I just hooked up the cheapest little Chinese USB to ethernet adapter I could find, and honestly, everything is running perfectly over the cable now.
Just a suggestion if your Wi-Fi keeps acting up on you.

Thanks! We'll give that a shot. :-)

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