#41 ·
Raymond Martinez10 said:How am I supposed to file an electronic pension claim if the employee didn't bring their employment records—which they aren't even required to provide—and I have no way of finding their Social Security number? Furthermore, how am I expected to track down their total years of service for past employment?
The only fix is to tell the worker to show up in person—because around here, sending a proxy just doesn't fly—so they can get their own username and password (assuming they've filled out the request first). Then, either they pull the data themselves or I print out whatever info I need for them.
Is there actually a faster, less painful way to do this? 🤷
Even though those fields still exist in the digital system, you actually don't need to enter the Social Security number to complete the filing on the SSA website. You can just skip over that section entirely.
As for the rest of your question, I completely agree with how we're handling the documentation side of things. It’s like they abolish certain requirements one day, yet the system still demands the exact same data from the employee's files.