Terry Johnson3 said:I agree, though you might have been aiming that comment at my response above. I’m not the type to look down on anyone—quite the opposite. I can't stand arrogance. But in your case, the issue was different. You didn't even want to put in the effort to grasp the obvious facts that would have actually helped you. If you're struggling to understand what a price bracket is, then fine, we've reached the point where I'd practically have to explain why the sky is blue. People here don't have time for that.
And when people *do* take the time, you either get someone refusing to name the software they recommend, or you get those who just bash everything without making a single valid point. If that's the crowd that's preferred here, I might as well just walk away.
Since you called me out directly, let me explain why I’m keeping the software name under wraps. Hopefully, that settles this item on the agenda once and for all... The sole reason I won't name it publicly is because the owner and I have an agreement. He wants me to recommend his program exclusively to my business partners and people I actually know or have worked with... And since the owner is also a friend—we moved from a strictly professional relationship to a business-friendly one over the years—I respect his wishes...
Given that online forums are crawling with self-proclaimed "all-in-one" geniuses, and the market is flooded with "fly-by-night" companies where finding an honest firm you can actually work with feels like winning the Powerball, his decision makes perfect sense to me...
It's a small, family-run outfit with a few partners involved in development, and they intend to keep it that way...
The "grab the cash and run until the experts leave" mentality isn't how they operate... and I respect that... Honestly, I'm the same way; I refuse to work with anyone I don't have a solid referral for... I've been burned too many times and paid far too much in taxes on invoices that I'll never actually collect...
Most importantly,
you aren't going to see me recommending this program to just anyone. I am simply comparing experiences with various firms in the industry that I've dealt with... If I had a bad experience with someone being discussed here, naturally, I'm going to say so... if the experience was good, I'll say that too...
And I'll repeat what I've said before: this thread is titled ACCOUNTING SOFTWARE, not Synapse... I don't see any logical reason why this discussion should be treated as nothing more than a helpdesk for people with questions about Synapse while everyone else stays quiet...
If I'm wrong, then fine, rename the thread to SYNAPSE and I'll stop showing up here altogether...
That's why I'm glad Techtronic came up. As soon as I get a chance (read: when I actually have free time), I'll try to test their software. If it holds up, I might suggest it to people looking for a more budget-friendly solution (for things like invoicing, inventory, POS, etc.)... Because, truth be told, I am looking for a cheaper option that I can recommend to my clients with total peace of mind...