Game crashes after 10 minutes of play

So, here is the setup,

Intel Core i5-7600K,
X470 gaming k3
2x8GB RAM
EVGA 1080ti SC2
Seasonic EVO 520w power supply

The GPU arrived back from its EVGA RMA last Friday; basically, it just stopped sending a signal to my monitor.
This replacement one should be working perfectly, but I guess there is one issue: whenever I try to play anything graphically intensive, the application just shuts itself down after about 10 to 15 minutes.
Take Battlefield V or the new Metro Exodus, for example. (Lighter games like Slay the Spire run without any issues.) I also tried running Diablo with those pretty heavy global illumination effects enabled; it crashed, though it definitely lasted about 5 minutes longer than it did with BFV (which crashes just as often, whether I am in the menu or on a server).
I opened BFV to the main menu and let it sit there while monitoring the card via GPU-Z. The fans ramp up to about 50-60%, temperatures stay under 74-75°C, and the CPU stays around 50°C.
If the logs are right, the card pulled about 260W at most. Windows 10 is fully updated, and I am using the latest Nvidia drivers as well.
I am not really sure what else I could try next.

copperhawk19 said:So, here is the setup,

Intel Core i5-7600K,
X470 gaming k3
2x8GB RAM
EVGA 1080ti SC2
Seasonic EVO 520w power supply

The GPU arrived back from its EVGA RMA last Friday; basically, it just stopped sending a signal to my monitor.
This replacement one should be working perfectly, but I guess there is one issue: whenever I try to play anything graphically intensive, the application just shuts itself down after about 10 to 15 minutes.
Take Battlefield V or the new Metro Exodus, for example. (Lighter games like Slay the Spire run without any issues.) I also tried running Diablo with those pretty heavy global illumination effects enabled; it crashed, though it definitely lasted about 5 minutes longer than it did with BFV (which crashes just as often, whether I am in the menu or on a server).
I opened BFV to the main menu and let it sit there while monitoring the card via GPU-Z. The fans ramp up to about 50-60%, temperatures stay under 74-75°C, and the CPU stays around 50°C.
If the logs are right, the card pulled about 260W at most. Windows 10 is fully updated, and I am using the latest Nvidia drivers as well.
I am not really sure what else I could try next.

Does your GPU crash during a stress test as well?

Nicole James said:Does your GPU crash during a stress test as well?

I ran a quick FurMark burn-in test at 1440p for about 17 minutes, and I guess everything held up fine. The temperature didn't go above 72C, and it didn't throw any errors.

I used DDU, wiped the drivers, and did a clean reinstall, but nothing changed.
I'm guessing it isn't a PSU issue; if the power supply were failing, the whole rig would probably crash instead of leaving me with a frozen game screen while the audio keeps playing in the background—sometimes for a bit longer, sometimes for less (which is normal).

I've run into similar headaches a few times now, and honestly, it usually boils down to software—specifically some mess Windows Update left behind. I'm running an Intel card myself, but the fix should be pretty much the same regardless. For me, the symptom was basically the screen freezing up for maybe 5 or 10 seconds—the audio keeps playing, though—and then the monitor just goes black. At that point, you're stuck with nothing but a hard reset.
The first time I dealt with this, a clean driver reinstall was the only way out, but I had to be super thorough. I ran DDU from Safe Mode and made sure to scrub the registry of any leftover driver junk before installing anything new. I also ran everything as an admin. I mean, I’m not 100% sure if every single one of those steps was strictly necessary, but it was the only thing that actually worked for me.
The second time it happened, the driver trick didn't do the job, but this did:

Open CMD as an administrator
Type in SFC /scannow and hit enter
Once that's done, in that same window, type DISM /Online /Cleanup-Image /RestoreHealth and hit enter
When that finishes, run SFC /scannow one more time and hit enter
Restart

That whole process should repair most of your system files, including DirectX. So, there's a decent chance it might fix the issue while it's at it.

I did notice that these issues tended to pop up whenever I installed those "optional" drivers, especially when Windows Update tried to do its own thing while they were being installed. I never really had problems with the "recommended" ones.
Also, a word of advice: don't bother installing the DirectX versions that come bundled with games. You might end up with older files that have different digital signatures than what the system expects. It's probably better to just let Windows Update handle it on its own.
If you pull up dxdiag, you can actually uncheck > digital signatures. I turned that off on my end. Personally, I get the feeling that setting causes more trouble than it's worth.

Anyway, I don't know if your issue is exactly the same as mine, but maybe one of these will help you out.

Thanks for the advice, William Miller8, but none of those suggestions really worked; I'm still running into the exact same issue.

copperhawk19 said:I used DDU, wiped the drivers, and did a clean reinstall, but nothing changed.
I'm guessing it isn't a PSU issue; if the power supply were failing, the whole rig would probably crash instead of leaving me with a frozen game screen while the audio keeps playing in the background—sometimes for a bit longer, sometimes for less (which is normal).

When you're dealing with a faulty PSU, the most common symptom is a sudden shutdown or a full system reboot. That said, if you're dealing with voltage fluctuations, things can get unpredictable. Honestly, I’ve seen these kinds of freezes more often when there's a memory issue, so it might be worth running MemTest86 or some similar diagnostic tool just to rule that out.

Your other best bet is to find a friend who'll let you pop that card into their rig—that way, you can see once and for all if it actually performs correctly in a different environment.

I suspect moving the graphics card to a different PCI-e slot might have actually fixed the issue. While I was at it, I double-checked that all the cables were seated properly and ended up having to reinstall the drivers as well. I guess I'm not entirely sure which specific step did the trick, but it seems to be working 😵

Battlefield V was hanging there for over half an hour before I finally exited, so I'm going to try out a new Metro map now.