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Online banking issues

Started by Maria Barnes · · 👁 12 views · 195 replies

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Participants Maria BarnesJack Harris3slycrane94Jamie Newman40placidjackal97Eric Newman65Jacob Wilson50restlesswolf4stormylynx14Chris Ruiz10brisknomad6AMichael Booth562Jason Wells4Gary Lee53Raymond Reyes5coastalfalcon99shadowhawk22Chloe Wells29Jessica Nguyen85boldcyclist18hiddencrane18Scott Morris20Benjamin Rodriguez2 …
Charles Ramos7 Charles Ramos7 Regular
529 messages
joined Jul 2010
#141 ·
The IRS keeps a paper ledger.
Sam Ramos85 Sam Ramos85 Active Member
55 messages
joined Oct 2012
#142 ·
Carol Richardson5 said:But is there absolutely no way to just get one of those physical paper code sheets?

I am searching for a bank that offers decent online banking services—nothing too crazy with the monthly fees, and most importantly, I want to avoid using a hardware token entirely.
I simply cannot be expected to carry a physical token around with me everywhere I go.

I'm open to anything except Wells Fargo, because I am jumping ship from them immediately.

And let me be perfectly clear: this whole mobile app thing is completely out of the question for me.

JP Morgan Chase is pretty straightforward and they don't use those annoying tokens—they just give you a TAN card about the size of a driver's license.
I've been happy with them so far, both the service and the fees.
wanderingharbor61 wanderingharbor61 Member
20 messages
joined Aug 2011
#143 ·
Sam Ramos85 said:JP Morgan Chase is pretty straightforward and they don't use those annoying tokens—they just give you a TAN card about the size of a driver's license.
I've been happy with them so far, both the service and the fees.

So how does that code card actually work 🤷? My current token is basically on its deathbed, and they’re only offering me the card instead of a new token. Are they just phasing out the physical tokens entirely now?

THNS
Sam Ramos85 Sam Ramos85 Active Member
55 messages
joined Oct 2012
#144 ·
You get this plastic credit card that has 40 different little boxes printed on it, each with its own four-digit code underneath. So, whenever you’re logging into your account or making a transaction, the system will prompt you with something like, "Please enter the code from TAN position number 28." You just look down at the card, find the right box, type in the numbers, and boom—your transaction is approved.
It’s honestly pretty straightforward, and I feel like it's way less of a headache than messing around with those old-school hardware tokens.
The folks over at JP Morgan Chase have actually moved away from the tokens entirely; they aren't even issuing them anymore, they've switched strictly to these TAN cards.
lonedriver18 lonedriver18 Newcomer
3 messages
joined Apr 2010
#145 ·
To help everyone get a better feel for how online banking works here in America, we’re spending the next two weeks diving into the digital platforms used by the country's top banks! First up on our list is the Federal Reserve:
Carl Brown9 Carl Brown9 Newcomer
1 message
joined May 2010
#146 ·
Does anyone happen to know if Bank of America or JPMorgan Chase has a better online banking interface?
Charles Ramos7 Charles Ramos7 Regular
529 messages
joined Jul 2010
#147 ·
Bank of America - pay off your American Express without any extra fees ☕
neonhound10 neonhound10 Active Member
126 messages
joined Aug 2009
#148 ·
Charles Ramos7 said:Bank of America - pay off your American Express without any extra fees ☕

?!

🤣
Michael Howard24 Michael Howard24 Member
10 messages
joined May 2010
#149 ·
Charles Ramos7 said:Bank of America - pay off your American Express without any extra fees ☕

Haha, honestly, you can even use JPMorgan Chase without any fees, but I suppose people still love to debate which bank is more convenient, faster, or safer, don't they?

Carol Richardson5 said:I have been contemplating a move to a different financial institution for quite some time now, though the specific motivations behind this decision are entirely inconsequential to the matter at hand.

Which bank offers the most superior online banking platform? Currently, I am using Chase, and while their system is somewhat functional, I have decided it is finally time to migrate my business elsewhere.

I was strongly considering switching over to JPMorgan Chase, but they still rely on those cumbersome physical security tokens. Honestly, who on earth wants to carry an extra bulky token around in their wallet? Unless, of course, I am mistaken and there is an option to choose between the token or a dedicated security card.

A card, at least, can be tucked neatly into a wallet, whereas carrying a specialized device feels like an unnecessary burden to lug around everywhere.

What kind of internet banking services are you all utilizing these days?


Do you use JPMorgan Chase or their mobile app? Honestly, the app is just way more practical since you don't have to mess around with some physical security token; you just log in with a PIN you set yourself. The interface feels pretty much identical to the online version, too. As for Bank of America, I haven't the slightest clue if they offer anything comparable, mostly because I made my exit from them ages ago. 😁
Charles Ramos7 Charles Ramos7 Regular
529 messages
joined Jul 2010
#150 ·
Michael Howard24 said:Haha, honestly, you can even use JPMorgan Chase without any fees, but I suppose people still love to debate which bank is more convenient, faster, or safer, don't they?

Do you use JPMorgan Chase or their mobile app? Honestly, the app is just way more practical since you don't have to mess around with some physical security token; you just log in with a PIN you set yourself. The interface feels pretty much identical to the online version, too. As for Bank of America, I haven't the slightest clue if they offer anything comparable, mostly because I made my exit from them ages ago. 😁

Do you really think being in a premium bundle helps? Not when those packages cost an absolute fortune.

As far as usability goes, JP Morgan Chase has their mobile app (I don't use it personally, so I can't speak to the specifics), and I don't see any issues with speed. Regarding security, their online banking platform uses two-factor authentication—requiring both a PIN and a card reader—making it one of the most secure electronic banking methods out there. It's why Wells Fargo earned their ISO 27001 security certification.
Michael Howard24 Michael Howard24 Member
10 messages
joined May 2010
#151 ·
If you're already part of a premium bundle, those packages are essentially free; however, if you're just your average working person looking for standard services, you'll be looking at packages starting from $6.75. If you aren't bundled up at all, you're looking at a fee of $0.67. Honestly, I'm pretty sure this style of banking is standard practice and perfectly secure across all major institutions like JP Morgan Chase.
David Garcia21 David Garcia21 Active Member
69 messages
joined May 2010
#152 ·
Michael Howard24 said:If you're already part of a premium bundle, those packages are essentially free; however, if you're just your average working person looking for standard services, you'll be looking at packages starting from $6.75. If you aren't bundled up at all, you're looking at a fee of $0.67. Honestly, I'm pretty sure this style of banking is standard practice and perfectly secure across all major institutions like JP Morgan Chase.

Some services are safer than others.

As long as you're using some kind of security token, you're set. But if you're just reusing the same old password every single time, don't act surprised when things go south. It’s definitely more convenient since you aren't lugging a physical token around, though.
Kimberly Nguyen Kimberly Nguyen Regular
543 messages
joined Jul 2009
#153 ·
All the discussions regarding online stock trading have been moved overto this new
section.
ambersailor51 ambersailor51 Newcomer
6 messages
joined May 2009
#154 ·
Carl Brown9 said:Does anyone happen to know if Bank of America or JPMorgan Chase has a better online banking interface?

S&P 500 times over. It’s not just the app, it’s everything else too. Bank of America is basically an outdated dinosaur that only cares about its own bottom line while leaving customers hanging. ☕
Lawrence Jackson4 Lawrence Jackson4 Newcomer
4 messages
joined May 2010
#155 ·
Quick question about E-ZBank—is it actually possible to install this thing on two different computers independently? I mean, without needing any extra junk from the bank,
like new hardware or updated digital certificates... basically just installing the software on a second machine and then swapping out my card reader whenever I need to switch between them? Is that even an option, or am I going to have to go through the whole headache of asking the bank to activate a "new" E-ZBank profile? Ugh, what a mess... 😁
shadowpilot8 shadowpilot8 Active Member
97 messages
joined Jun 2010
#156 ·
There is no installation required for Chase online banking—you simply navigate to the login page via this link https://www.chase.com/personal/online-banking using any computer
Ashley Gonzalez5 Ashley Gonzalez5 Newcomer
5 messages
joined May 2010
#157 ·
I’ve been banking with Chase for quite some time now. I handle everything through them—paying all my bills, transferring funds between accounts, trading mutual fund shares, and managing foreign currency exchanges. Honestly, there isn't much I don't do with them, and I must say, I am very satisfied with the service.

The only real headache occurs when I want to $67 in cash. They try their absolute best, but they just can't seem to get the physical money out of my laptop and onto my desk (though, if I'm being honest, that might be my own fault for not owning a laptop with a built-in cash dispenser). 😁
Lawrence Jackson4 Lawrence Jackson4 Newcomer
4 messages
joined May 2010
#158 ·
shadowpilot8 said:There is no installation required for Chase online banking—you simply navigate to the login page via this link https://www.chase.com/personal/online-banking using any computer

My bad, I wasn't being super clear earlier—that's totally on me. I don't actually have a digital token; I'm talking about that physical smart card reader and the actual card. And I guess I should mention I'm looking at the business side of the banking portal, if there’s even a functional difference there... I remember when I first "installed" this setup on my old PC, I had to use a disk sent by the bank, and it installed things like card utilities, smartcard administration, and a bunch of other techy stuff I can't quite recall...
So now I'm wondering if I have to go through that whole process again on a different computer? Like, is that even possible, or am I going to have to call someone at the bank to get a new certificate approved or something...🤷
lonetiger52 lonetiger52 Newcomer
9 messages
joined Mar 2012
#159 ·
Which bank offers the cheapest online banking fees? And more importantly, where can I actually get a standard paper list of codes instead of being forced to use those clunky hardware tokens or some complicated mobile app thing?

I’ve been using the old-school PIN/TAN system for years while living abroad, and honestly, it’s worked perfectly fine for me.
Jeffrey Walker3 Jeffrey Walker3 Regular
261 messages
joined May 2010
#160 ·
Lawrence Jackson4 said:My bad, I wasn't being super clear earlier—that's totally on me. I don't actually have a digital token; I'm talking about that physical smart card reader and the actual card. And I guess I should mention I'm looking at the business side of the banking portal, if there’s even a functional difference there... I remember when I first "installed" this setup on my old PC, I had to use a disk sent by the bank, and it installed things like card utilities, smartcard administration, and a bunch of other techy stuff I can't quite recall...
So now I'm wondering if I have to go through that whole process again on a different computer? Like, is that even possible, or am I going to have to call someone at the bank to get a new certificate approved or something...🤷

I think this is what you're looking for...http://www.techcrunch.com/news/usb-security-tokens-explained/
Looking at what it can do, it says here: You can just plug it in and it works on any computer;

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