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BSOD issues - help needed

Started by Zachary Garcia11 · · 👁 4 views · 15 replies

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Participants Zachary Garcia11shadowlynx102Robert Rodriguez2Kimberly Gomez34quietbison86Larry Ortiz5William Richardson12
Zachary Garcia11 Zachary Garcia11 NewcomerOP
7 messages
joined Mar 2015
#1 ·
Hey guys,
does anyone here actually know how to fix this mess?

Memory dump analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\ Windows\Minidump

Crash dumps are disabled for your computer.

On Sat 27.9.2014 8:45:34 GMT your computer crashed
crash dump file: C:\ Windows\memory.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google search: CUSTOM_ERROR
shadowlynx102 shadowlynx102 Active Member
91 messages
joined Oct 2017
#2 ·
It looks like you're dealing with some kind of driver conflict, though you won't really know for sure until you dig into the memory dump analysis. Your best bet is to start by checking the C:\ Windows\Minidump folder to see if there are any error reports saved there.
Zachary Garcia11 Zachary Garcia11 NewcomerOP
7 messages
joined Mar 2015
#3 ·
shadowlynx102 said:It looks like you're dealing with some kind of driver conflict, though you won't really know for sure until you dig into the memory dump analysis. Your best bet is to start by checking the C:\ Windows\Minidump folder to see if there are any error reports saved there.


So I'm looking, but there's nothing in C:\ Windows\Minidump. Nothing at all.
Sometimes it just tells me the issue is with C:\ Windows\memory.dmp...
I've been running this laptop for over a year without even touching the graphics drivers because it kept hitting me with constant blue screens. I tried searching for a fix, but honestly, nothing worked. I finally just gave in and installed the driver hoping it would stick, but nope—same exact thing. I've reinstalled Windows more times than I can count, but the second those graphics drivers land, everything breaks again. Sometimes I even get weird lines streaking across the screen... I'm pretty lost here. Is it possible the integrated graphics chip is just totally fried?
shadowlynx102 shadowlynx102 Active Member
91 messages
joined Oct 2017
#4 ·
Anything is possible at this point, so just let me know exactly which laptop model you're running, if there are any yellow warning icons popping up in your Device Manager, and which version of Windows you have installed
Zachary Garcia11 Zachary Garcia11 NewcomerOP
7 messages
joined Mar 2015
#5 ·
shadowlynx102 said:Anything is possible at this point, so just let me know exactly which laptop model you're running, if there are any yellow warning icons popping up in your Device Manager, and which version of Windows you have installed

It's an old Toshiba Satellite L550-15F.
Got some yellow warnings in the Device Manager—mostly non-plug and play stuff like parport and serial.
As for the OS, it's running Windows XP... well, more like "Winborg" at this point.
Trying to run Windows 7, Vista, or even Linux is a total wash. The installer just won't even start; the laptop either keeps rebooting or the screen just starts getting these weird lines all over it.
Robert Rodriguez2 Robert Rodriguez2 Regular
353 messages
joined Jul 2015
#6 ·
Zachary Garcia11 said:It's an old Toshiba Satellite L550-15F.
Got some yellow warnings in the Device Manager—mostly non-plug and play stuff like parport and serial.
As for the OS, it's running Windows XP... well, more like "Winborg" at this point.
Trying to run Windows 7, Vista, or even Linux is a total wash. The installer just won't even start; the laptop either keeps rebooting or the screen just starts getting these weird lines all over it.

Why don't you just install a clean version of Windows XP? All those custom modifications are usually what cause this kind of mess.
Zachary Garcia11 Zachary Garcia11 NewcomerOP
7 messages
joined Mar 2015
#7 ·
Robert Rodriguez2 said:Why don't you just install a clean version of Windows XP? All those custom modifications are usually what cause this kind of mess.

You think I haven't tried that?
Trust me, I did. Still the same mess.
Zachary Garcia11 Zachary Garcia11 NewcomerOP
7 messages
joined Mar 2015
#8 ·
shadowlynx102 said:Anything is possible at this point, so just let me know exactly which laptop model you're running, if there are any yellow warning icons popping up in your Device Manager, and which version of Windows you have installed


Yeah, I've got those yellow exclamation marks popping up under display adapters/video controller, video controller (VGA Compatible), and some non-plug and play drivers for parport and serial)
Sorry for the spam.
shadowlynx102 shadowlynx102 Active Member
91 messages
joined Oct 2017
#9 ·
Honestly, you should probably just go ahead and install those missing drivers
Zachary Garcia11 Zachary Garcia11 NewcomerOP
7 messages
joined Mar 2015
#10 ·
shadowlynx102 said:Honestly, you should probably just go ahead and install those missing drivers

Then I can't even get the laptop to boot up.
It just hits a Blue Screen of Death or keeps resetting...
Kimberly Gomez34 Kimberly Gomez34 Regular
686 messages
joined Jul 2009
#11 ·
You might want to try putting Hiren's Boot onto a USB drive or burning it to a CD—there are plenty of tutorials online to help you out—then just boot from it to run some diagnostics. For instance, it includes MemTest86, so I'd recommend running a RAM test for at least an hour, followed by a check on your hard drive...
Zachary Garcia11 Zachary Garcia11 NewcomerOP
7 messages
joined Mar 2015
#12 ·
Kimberly Gomez34 said:You might want to try putting Hiren's Boot onto a USB drive or burning it to a CD—there are plenty of tutorials online to help you out—then just boot from it to run some diagnostics. For instance, it includes MemTest86, so I'd recommend running a RAM test for at least an hour, followed by a check on your hard drive...

Alright, I'll give it a shot.
I'll let you know how it goes.
Thanks.
quietbison86 quietbison86 Active Member
81 messages
joined May 2024
#13 ·
I’ve been dealing with constant issues with my PC lately—what is actually going on here and how do I fix it? It keeps shutting down incorrectly all the time, even though I make sure to close every single window before I try anything...
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#14 ·
quietbison86 said:I’ve been dealing with constant issues with my PC lately—what is actually going on here and how do I fix it? It keeps shutting down incorrectly all the time, even though I make sure to close every single window before I try anything...

Just grab WhoCrashed once you get it installed. There's an analysis button right there—just click that, and it should give you a breakdown of why you're getting the Blue Screen of Death.
quietbison86 quietbison86 Active Member
81 messages
joined May 2024
#15 ·
Larry Ortiz5 said:Just grab WhoCrashed once you get it installed. There's an analysis button right there—just click that, and it should give you a breakdown of why you're getting the Blue Screen of Death.

Even without doing that—it popped up that little icon thingy—saying the issue is on my C drive under Windows, specifically some folder it claims I don't have permission to access😕

And then there's this other folder that doesn't even exist! Like, how can it be flagged as a problem if it isn't even there? 😕

It's always those two specific ones causing the headache
William Richardson12 William Richardson12 Regular
301 messages
joined Aug 2014
#16 ·
quietbison86 said:Even without doing that—it popped up that little icon thingy—saying the issue is on my C drive under Windows, specifically some folder it claims I don't have permission to access😕

And then there's this other folder that doesn't even exist! Like, how can it be flagged as a problem if it isn't even there? 😕

It's always those two specific ones causing the headache

Should be an easy fix. Just grab CCleaner and wipe the registry. Usually happens when some software gets uninstalled but left behind some junk instructions telling macOS it still needs to load it... then it trips over itself.

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