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Connecting Dell laptop and docking station to an LCD monitor

Started by Joseph Fisher2 · · 👁 3 views · 0 replies

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Participants Joseph Fisher2
Joseph Fisher2 Joseph Fisher2 MemberOP
31 messages
joined Mar 2019
#1 ·
I’m losing my mind here—I've been banging my head against the wall for two days trying to fix this myself, and I'm officially out of ideas. Here’s the deal:

The laptop I'm working with is a Dell Latitude 5400. It doesn't have an HDMI port, just VGA. I have a Dell Docking Station at two different locations—and of the "useful" video outputs, it only has an HDMI port. At one site, it's hooked up to a Dell monitor and works perfectly.

But at the other site, I'm using a Philips LCD monitor that only takes HDMI. Since I have an HDMI to HDMI converter, I had the whole thing running without a hitch for about six months. And then suddenly—poof—nothing. I thought maybe the converter finally died, or maybe it was the docking station. So, I brought over a second docking station—still nothing. A second converter—nothing. Just constant "NO SIGNAL."

Tried the usual suspects—updated the graphics drivers—no luck.
Updated the docking station drivers—nothing.

At first, I could at least see the macOS boot screen when I turned it on before it hit "no signal" on the LCD, but now I can't even get that. Which makes me think it’s probably a software issue... but what else is left to try? 😵

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