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Issues installing programs on Windows 10

Started by neonranger30 · · 👁 4 views · 2 replies

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Participants neonranger30George Murphy12
neonranger30 neonranger30 NewcomerOP
1 message
joined Jun 2017
#1 ·
Hey everyone, I just picked up a brand new Dell laptop, and it’s running a fresh install of Windows 10 Home. I’ve run into a frustrating wall with installing certain programs—it’s like they just refuse to take hold. For instance, when I try to run the uTorrent .exe file, the installer starts to kick off, and then—poof—everything just vanishes into thin air without ever actually launching the installation wizard. It’s the same story with my printer software; I get an error message right in the middle of the process (I've included a link to a screenshot below). The weird part? I can actually print just fine, but I can't get the actual software installed. To be clear, I'm downloading everything directly from the official websites. My desktop PC doesn't give me any of this grief. If anyone has encountered this kind of nonsense before, I would really appreciate some help. https://ibb.co/tc0TWD2image
George Murphy12 George Murphy12 Member
40 messages
joined Apr 2020
#2 ·
Looks like you're just missing that .cab file based on that screenshot.
It could be your antivirus acting up and tossing it into quarantine or something...

Check out this folder: \AppData\Local\Temp\7z2435\ and see if that x86-64.cab is actually sitting there when the error pops up.
neonranger30 neonranger30 NewcomerOP
1 message
joined Jun 2017
#3 ·
George Murphy12 said:Based on that screenshot, it honestly looks like you're just missing that .cab file altogether.
It could be anything—maybe your antivirus software decided to toss it into quarantine or some other nonsense.

Try heading over to that location: \AppData\Local\Temp\7zS2435\ and check if that x86-64.cab actually exists when the error pops up.

The file is definitely there. But even when I try running the corresponding .msi file, it just keeps throwing different errors at me.

https://ibb.co/qCM9qRv

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