#1 ·
Greetings,
I’ve been dealing with a mouse issue since yesterday—it intermittently cuts out, and I can only get it working again by unplugging and replugging it. Interestingly, this only occurs while gaming—across my entire library. I have already tried switching to different USB ports and disabled the setting in macOS that allows the system to turn off devices to save power (which I located via a Google search), but neither step helped. Device Manager indicates that the drivers are fully up-to-date. When the connection drops, the blue LED remains lit—in fact, it stays on even when the computer is powered down. I haven't had the chance to test a different mouse yet. My assessment is that the hardware itself is fine; the fault likely lies within the software.
Thanks in advance.
I’ve been dealing with a mouse issue since yesterday—it intermittently cuts out, and I can only get it working again by unplugging and replugging it. Interestingly, this only occurs while gaming—across my entire library. I have already tried switching to different USB ports and disabled the setting in macOS that allows the system to turn off devices to save power (which I located via a Google search), but neither step helped. Device Manager indicates that the drivers are fully up-to-date. When the connection drops, the blue LED remains lit—in fact, it stays on even when the computer is powered down. I haven't had the chance to test a different mouse yet. My assessment is that the hardware itself is fine; the fault likely lies within the software.
Thanks in advance.