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Printer issues?

Started by Robert Rodriguez2 · · 👁 35 views · 586 replies

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Keith Fowler48 Keith Fowler48 Newcomer
1 message
joined Aug 2009
#301 ·
Could someone please help me out...
I just bought and set up my new Epson EcoTank.
Now I'm trying to get it connected wirelessly to my laptop and tablet, but I'm completely lost on the next steps.
I've tried going through the manual, but the instructions are way too complicated; I honestly don't even know where to start.
I assumed this would be as straightforward as connecting any other Wi-Fi device—just enter the password and you're done.
If anyone knows the process, could you please provide a simple breakdown of the steps I need to follow?
Thanks to everyone who takes a moment to help me out with this. 👍
electricowl4 electricowl4 Newcomer
4 messages
joined Jan 2015
#302 ·
I have been searching for a suitable thread for quite some time now, but I haven't had much luck, though this particular discussion seems rather relevant to my situation...

tl;dr: Is there an authorized Epson service center located in Cleveland or perhaps somewhere in the surrounding area?

Well, you see, my local community board (over on Main Street, near Malibu) purchased an Epson Aculaser back a few years ago. Naturally, over time, the color has run out—though the black is still fine—and since the toners haven't really been replaced, it hasn't seen much heavy use. However, lately, it has started leaving these blank vertical streaks running down the entire length of the page (even though the rest of the print job looks practically flawless), which leads me to believe there might be a faulty roller. I have been attempting to track down information regarding a replacement part and where one might find it locally, but I would honestly prefer to have a professional service center handle it, given that this is "official business," and I suppose I am not entirely certain if it is actually the roller causing the issue.
Because of that, I would be most grateful if anyone could provide some information on where to get this repaired or where I might be able to source a replacement roller.
Thank you so much for your time and attention. 🙂
Frank Barnes Frank Barnes Newcomer
2 messages
joined Dec 2014
#303 ·
electricowl4 said:I’ve been scanning through the forums looking for a decent thread to jump into, but I can't seem to find one that fits. This one, though... it feels pretty spot on for what I'm after.

So, long story short: Is there an Epson service center anywhere in Seattle or somewhere nearby?

So, my local neighborhood council over in Malibu—it’s a small outfit, nothing fancy—picked up an HP LaserJet Pro a few years back. It hasn't seen much action since then, mostly because we haven't touched the color toners, though the black one is definitely running low. But lately, it's started acting up. It’s leaving these empty vertical streaks running straight down the entire length of the page. Everything else looks fine, almost perfect actually, which makes me think it might be a faulty roller. I've been digging around online trying to track down a replacement part and seeing who carries them locally, but honestly? I'd rather just hand it over to a professional service center. Since this is official business, I want it done right. Besides, how can I be entirely sure it's actually the roller?
Does anyone happen to know where I can take this to get fixed? Or better yet, does anyone have a lead on where I might actually be able to pick up a replacement roller?
Thanks for taking the time to listen. 🙂

Is this kind of thing what we're looking for?

I’ve been looking over the specs for the Epson printer service, specifically regarding the maintenance on that C5250 model. It’s one of those things where you think you can just DIY a cleaning or a minor fix, but when you're dealing with high-volume printing, you realize pretty quickly that some things are better left to the pros. Is it worth calling in the technicians? Honestly, probably. When you're running equipment like this in a busy office environment—think of a mid-sized firm in Seattle or even a larger operation down in NYC—you can't afford for a machine to go down during a deadline. You need someone who knows exactly how to handle the internal components without stripping anything. The service covers everything from routine preventative maintenance to those more intensive repairs when things inevitably start acting up. They talk about replacing parts and ensuring the print quality stays sharp. If you've ever dealt with a clogged head or a paper jam that feels like it’s fused the machine together, you know the frustration. It makes you wonder, though. At what point does the cost of a service contract actually pay for itself? Is it about minimizing downtime, or is it just peace of mind? For most businesses I know, it's both. You don't want to be the person standing around an idle printer while the clock is ticking on a major project. If you're managing a fleet of these, having a reliable service partner is basically a necessity. It’s less about fixing what’s broken and more about making sure nothing breaks in the first place. Just a thought.

I was digging through some old service documentation recently—you know how it goes, trying to find something specific in those endless technical manuals—and I stumbled onto this breakdown regarding the maintenance and repair protocols for the KI C3300 series. It’s one of those deep dives into the nitty-gritty of hardware upkeep. It covers everything from routine servicing to the more intensive technical repairs required when things inevitably go sideways. They lay out the whole process: the diagnostic phase, the actual component replacement, and that final testing stage to make sure the machine isn't going to throw a fit the moment you walk away. Is there anything more tedious than troubleshooting printer components? Probably not. But if you're looking at the lifecycle of these machines, having a clear roadmap for service isn't just helpful—it's pretty much mandatory if you want to avoid constant downtime. It really highlights how much specialized knowledge actually goes into keeping high-volume office gear running smoothly. You can't just swap parts and hope for the best; there's a method to the madness.
Either way, it's a toss-up.
Drew Rogers6 Drew Rogers6 Active Member
61 messages
joined Oct 2013
#304 ·
Hey everyone,

I know I’m totally off-topic here—seriously, my bad—but I honestly had no clue where else to drop this question.

Does anyone happen to have a link or even just a photo of the very first 3D printer from back in '88? My kid is working on a PowerPoint presentation for school and we are hitting a massive wall—we can't find anything! It's super urgent. I tried Googling it, obviously, but nothing comes up specifically labeling it as "the first" or even one of the earliest models.

Please help me out!🙂
electricowl4 electricowl4 Newcomer
4 messages
joined Jan 2015
#305 ·
Frank Barnes said:is this kind of what we're looking at

http://www.exxonmobil.com/services/printing_tech_specifications_C5250.htm

http://www.exxonmobil.com/services/printing_tech_specifications_C3300.htm
or maybe even worse than that

Actually, if I really think about it, I suppose one might say it isn't entirely terrible... though, in all honesty, I suspect it’s actually much worse. I mean, if the lines were just thin and somewhat faded, I guess that might suffice for some amateur home setup, but what we seem to be dealing with here feels almost entirely useless for any real application.

image
Frank Barnes Frank Barnes Newcomer
2 messages
joined Dec 2014
#306 ·
electricowl4 said:Honestly, I wouldn't even say it's "bad"... it's actually worse than that. If we were just talking about thin, faint lines, maybe it would pass for some amateur home setup. But what we're looking at here? It's practically useless for anything meaningful.

image

My take? Someone probably filled this cartridge with whatever junk they could find, or maybe there are actual clumps of toner inside. Could be moisture buildup in the powder causing clumping, too. Or, who knows—maybe someone was printing like crazy and the toner just baked itself onto the dosing blade.

Just swap out the toner and call it a day.
electricowl4 electricowl4 Newcomer
4 messages
joined Jan 2015
#307 ·
Frank Barnes said:I suppose I would venture to suggest that someone might have filled that cartridge with actual clumps—perhaps even something akin to debris or waste—instead of proper powder. Or, if I may offer another theory, it could possibly be moisture condensation within the toner itself causing those lumps. Then again, there is always the chance that someone was printing so excessively that the toner actually scorched onto the dosing blade.

It really seems like you just need to swap out the toner and call it a day.

I don't find that quite plausible, honestly, because they were still able to print in color while there was still some left, and since there is a specific toner for every individual color, the math doesn't quite add up. Furthermore, if it truly were a moisture issue, I imagine shaking the cartridge might help—or at least alter the pattern of the streaks—but that hasn't changed anything. And, given how little they actually use it, I doubt it's enough volume to cause the toner to bake onto the hardware... but thank you all so much for the advice, regardless.
The real dilemma here is that these toners aren't exactly cheap, so we're very hesitant to just go out and buy a new one only to discover that wasn't the root cause after all. That's why I'm really searching for a reliable repair shop where someone can actually take a look and tell us what's going on.
Frank Barnes Frank Barnes Newcomer
2 messages
joined Dec 2014
#308 ·
electricowl4 said:I don't think that's it. He was using color when there was still plenty left, and there’s a specific toner for every single color. Even if moisture were the issue, shaking the toner would at least shift the pattern, and it hasn't. Besides, it's not exactly a heavy-duty machine—hardly enough usage to cause buildup... anyway, thanks for the advice.
The thing is, these toners aren't cheap. We really don't want to drop the cash on a new cartridge only to find out that wasn't even the problem. That's why I'm looking for a repair shop that can actually take a look and tell us what's going on.

That’s just what happens when someone is forced to buy some niche piece of gear, or picks a specific model just because they were offered a massive discount or a sweet commission on it.

Nothing new under the sun, really. And don't go thinking some service center is going to open up brand-new, genuine cartridges for free without charging you, regardless of what the actual issue turns out to be.

Why?

Because certain color laser toners are designed like fuses. You put it in one machine, it reads the Intel chip, drains the data, and boom. Then you move that same toner to a different printer, and it reports itself as empty. Why? Because the data stayed behind in the first printer. Honestly, who knows how these specific color lasers behave, especially when you're dealing with this kind of exotic hardware? The device itself is probably 100% fine. You just won't know for sure until you've swapped out all four toners.

So, the bottom line? You're stuck buying yet another unproven, cutting-edge device and repeating the same mistake all over again. And nobody is going to help you, because that's exactly why manufacturers keep churning out these "new" models—to keep those little tricks in play.

And we all know refurbished units aren't even an option for customers like that.
electricowl4 electricowl4 Newcomer
4 messages
joined Jan 2015
#309 ·
There weren't any kickbacks involved here, nor any shady commissions or anything exotic; it was really just a matter of pouring over catalogs from the local shops back then and trying to pick whatever seemed to offer the best bang for our buck at the time. I suppose there isn't much room for any kind of funny business when you're just buying entry-level gear. 🙂 The real headache, though, is that nobody can actually remember where it was purchased in the first place. You see, the local committee has since rotated to a new term—one comprised of people who, frankly, aren't even remotely tech-savvy—so the paperwork has vanished into thin air. Plus, most of the shops and repair centers in Cleveland don't stay in business much longer than a seasonal vegetable, so it was likely bought from a storefront that went belly up years ago. To make matters worse, the Epson website doesn't provide any helpful info regarding local service centers around here; they only list places in Carmel-by-the-Sea or Washington, D.C., and by the time you factor in shipping and repair costs from those locations, it would probably be cheaper to just buy a brand-new unit and keep this one as a dedicated scanner.
As for the idea that the repair shop might just unpack a brand-new toner cartridge, well, that seems pretty obvious, but I assume the toner stays right where it belongs inside the printer, so I'm not entirely sure what the issue is there. Aside from, you know, the massive hurdle of actually locating a repair shop to begin with.

That being said, I would certainly welcome any advice on which device I should look into next, because it is entirely plausible that repairing this old machine and buying fresh ink simply won't be worth the investment.
Frank Barnes Frank Barnes Newcomer
2 messages
joined Dec 2014
#310 ·
electricowl4 said:There were no kickbacks, no fancy perks, and definitely no commissions involved. It was just a matter of pouring over catalogs from local shops back then and picking whatever looked like the best bang for the buck. There isn't much room for shady business when you're buying entry-level gear. 🙂 The issue is that nobody can actually remember where it was bought. The local committee has been completely overhauled—and let me tell you, there isn't a single tech-savvy soul left in the current group—so the paperwork has vanished into thin air. Plus, most of the shops and repair centers in Cleveland don't stay in business longer than a cheap firework; it probably came from a store that went belly-up years ago. And the Epson website? It offers zero info on local service centers around here, just listing places in Carmel-by-the-Sea or Washington, D.C. By the time you factor in shipping and service costs for those, it’s honestly cheaper to just buy a new one and keep this old thing as a dedicated scanner.
As for the service center unboxing a brand-new toner cartridge... yeah, that sounds about right. But I assume the toner stays in the printer once they're done, so I don't really see what the big deal is. Aside from, you know, the massive headache of actually finding a repair shop first.

That said, I'm all ears for advice on which device to get next. It's entirely possible that repairing this one or buying more ink will end up costing more than it's worth.

That’s what happens when you rely on glossy brochures and paid reviews. I haven't seen a single one of those write-ups that actually addresses the kind of headaches you're dealing with now.

So, if you're looking for something long-term, proven, reliable, and budget-friendly, you have to talk to the people whose printers are still kicking after years of heavy use. Just don't expect to find a machine like that in any of those big-box retail stores mentioned earlier. You'll have much better luck finding a 100% functional unit through a refurbished deal.
Basically, if you can find documented proof that a specific model is still running strong somewhere today with a page count sitting at 250,000, that is your gold standard. You'll have access to cheap parts, plenty of toner, and easy service because those models are staples in government offices. If you look at a printer and see it's only clocked 10,000 or 20,000 pages, and fixing it costs as much as a new toner for this Epson, then there's nothing left to debate. Sure, it won't do color, but as we've seen, you don't really need color anyway. Of course, none of the retailers selling brand-new printers want you buying used, reliable workhorses like that, so you can be certain they'll steer you away from that choice. Which brings us right back to studying those flashy ads and biased reviews.
Austin Chase2 Austin Chase2 Newcomer
1 message
joined Sep 2013
#311 ·
Frank Barnes said:Yeah, you could. But I guess you should keep in mind that the printer only comes with about 20 grams of toner. You might want to check out the link in my signature just to see how that actually plays out and what kind of options you'll have down the road.

I was wondering if you could maybe help me out a bit more specifically, since I don't really understand anything when it comes to toner. I guess, roughly speaking, how many pages can I print before I have to buy new ones, and I was also wondering about the cost—like, how much would the originals run versus some cheaper generic copies?

Thanks for the reply 😉
Frank Barnes Frank Barnes Newcomer
2 messages
joined Dec 2014
#312 ·
Austin Chase2 said:Can you give me a bit more specific help? I honestly don't know the first thing about toner. Roughly how many pages am I looking at per cartridge, and what would the cost difference look like between buying originals versus copies?

Thanks for the reply 😉

Standard industry testing usually assumes 5% coverage. For 1,000 pages, depending on the machine, you’re looking at needing roughly 35 to 40 grams of toner...

When you buy a brand-new printer, it comes with an initial starter toner. Here are two photos.
One shows a brand-new starter toner straight out of a fresh unit, and the other shows that exact same type of starter toner once it’s been completely drained.

People can talk all they want, but these pictures don't lie.

Now, if you take that same amount of money and go with a reliable refurbished unit instead, and run the same test, the difference is about 135 grams.

Basically, for the same investment, you're choosing between 500 prints versus 4,000. If someone actually sat down, did this math, and kept a stock of 30 to 50 units ready to go, they could pretty much guarantee a massive rush of customers who realize just how much better that deal is.
Austin Chase2 Austin Chase2 Newcomer
1 message
joined Sep 2013
#313 ·
So, if I'm understanding this correctly, I'll have enough toner in this new printer to get through maybe 300 to 400 pages? And then, I guess, I was just wondering how much a replacement toner cartridge might end up costing me... I'm mostly just looking for some rough numbers.
Frank Barnes Frank Barnes Newcomer
2 messages
joined Dec 2014
#314 ·
Austin Chase2 said:So, if I’m getting this right, this new printer comes with enough toner for maybe 300 to 400 pages? And once that runs out, what am I looking at for the cost of a replacement? I really need to see the actual numbers here.

You actually have a few different ways to go about it. Generic replacements usually run you around $100 -$50. If you want to stick with the originals, expect to pay closer to $133. Honestly, though, the best deal is probably grabbing a double pack for $50 plus tax. You get twice the prints, and all you have to do is refill the cartridge yourself when it runs low.

You can find more details on that at the link below
urbanfalcon7 urbanfalcon7 Newcomer
8 messages
joined Oct 2012
#315 ·
Hey everyone,
Does an old Canon i250 actually run on Windows 7? I might be able to snag one for free, but the current owner isn't sure about compatibility. I really need it so my kid can print out some school assignments... and frankly, money is a bit tight right now for anything new. Thanks in advance....
urbanfalcon7 urbanfalcon7 Newcomer
8 messages
joined Oct 2012
#316 ·
Update: A friend is offering me an old Epson Star 3G for $33. It’s been sitting idle for two and a half years, so the ink colors have probably dried up completely. Is there any way to salvage it, or should I just run the other way?
If I were looking for something new, what would you suggest—a 2-in-1 combo or a standard inkjet? I can't go with a laser printer because it needs to handle my kid's schoolwork, which involves all sorts of color printing projects. I'm looking for something that isn't overpriced, has easily available and affordable refills, and isn't total junk. Basically, a student's best buy. Thanks.
Frank Barnes Frank Barnes Newcomer
2 messages
joined Dec 2014
#317 ·
urbanfalcon7 said:Edit: A friend is offering me an old Epson Star 3G for $33. It’s been sitting idle for two and a half years, so the colors are probably dried up. Is it even worth trying to clean it, or should I just run the other way?
If I were looking for something new, what would you recommend—a 2-in-1 or just a standard inkjet? I can't go with a laser because I need it for my kid's schoolwork, which involves all sorts of color printing... As long as it isn't outrageously expensive, the refills are easy to find and affordable, and it isn't total junk. Basically, looking for the ultimate student best buy. Thanks.

Epson doesn't even make inkjets in that price range anymore, and honestly, no one with half a brain is selling a perfectly functional unit like that for $33.

Just for comparison, for $167 you could pick up a refurbished Epson MF equipped with continuous ink tanks, including enough ink to match the volume of 88 standard cartridges. And you'd actually know you're getting your money's worth since it's a verified bundle.

On the other hand, if you grab this Epson for $33, you're almost certainly looking at a service bill of at least $50. Then there's the cost of new ink—because why bother cleaning a print head only to refill it with the same sludge that clogged it in the first place? You're looking at a minimum of 4 * $6.75 == $27 or about 20 times the cost of the 88 cartridges == $587.

Or you've got the $33 + $50 for the repair, plus 150, plus $50 for that continuous ink kit, plus the actual ink for those 88 refills.

And if you aren't careful and pick a model that burns through 3.5 ml of ink per cartridge, you might find yourself needing 136 cartridges to get the same value.

Do the math yourself and see which option actually makes sense.
Austin Chase2 Austin Chase2 Newcomer
1 message
joined Sep 2013
#318 ·
Frank Barnes said:I guess you have a few different ways to go about this. Usually, the generic ones run around $100 -$50. The official ones are probably closer to $133. But honestly, if you want the best deal, maybe you could grab the double pack for $50 plus tax. You'll get twice the prints, though I suppose you'd just have to refill the cartridge yourself and swap out the used toner.

I think there's more info on that at the link below

Alright, thanks 😉

So, if I'm understanding everything correctly, this printer should work fine for printing high-quality A4 flyers, and I'll basically get enough toner for about 300 prints before I need to swap it out.

Just one more thing, I was wondering where I might be able to find some thicker, glossier paper that I can actually print on, you know, something a bit better than just your standard office paper.
Grace Lopez10 Grace Lopez10 Newcomer
3 messages
joined Oct 2007
#319 ·
Hello,
has anyone here had much experience with color laser printers from HP?
Does this one look like a solid value to you?
urbanfalcon7 urbanfalcon7 Newcomer
8 messages
joined Oct 2012
#320 ·
Frank Barnes said:Epson doesn't even make inkjet printers in that price bracket anymore, and frankly, nobody with half a brain would sell a perfectly functional unit like that for $33.

For comparison, you could take $167 and pick up a refurbished Epson MF equipped with continuous ink supply systems—essentially giving you the equivalent of 88 cartridges. You can actually count on using all that ink because it’s a verified setup.

On the other hand, if you grab this Epson for $33, you're looking at a service bill of == $50 at the very least. Then there's the cost of fresh ink, since cleaning out a clogged print head just to reuse old, dried-up ink is pointless; you're looking at a minimum of 4 * $6.75 == $27 or 20 * 88 == $587.

Or you've got the $33 + $50 for the service, plus 150, plus $50 for that continuous ink kit along with enough ink for 88 refills.

And if you aren't careful and end up with a model that burns through 3.5 ml per cartridge, you'll find yourself needing 136 cartridges to get the same value.

Do the math yourself and decide which path makes more sense.

Fine, thanks for the detailed breakdown....

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