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Resolution issues with one specific app

Started by urbanfalcon7 · · 👁 5 views · 2 replies

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Participants urbanfalcon7William Richardson12
urbanfalcon7 urbanfalcon7 NewcomerOP
8 messages
joined Oct 2012
#1 ·
So, here’s the situation. I use this software maybe once a month—I don't need it constantly, but when I do, it's essential. Everything worked perfectly fine until now, but suddenly I'm running into a glitch. When I launch the program by clicking its icon, it opens up, but the window is massive; it’s actually larger than my 15.6'' laptop screen. I can't resize it at all—not by grabbing the edges or pulling from the corners. All I can do is drag the window around the screen and eventually hunt for the 'X' to close it. The real headache is that there are two critical buttons at the bottom of the interface that I simply can't reach. Since the window is too tall, I can't grab the top bar to slide it up, and since I can't resize it, those buttons remain buried off-screen. I'll leave a link to a full-resolution screenshot below... please, if anyone could help me out, I'd appreciate it. I'm hoping it isn't some catastrophic error that requires a full reinstall; I lost track of my original installation media during a recent move across town...

To clarify, the maximize button (that little square next to the 'X') is completely unresponsive—it's greyed out. I can't even attempt to resize the window diagonally because the system won't let me. The cursor just doesn't behave...

...and to be clear, this issue is isolated strictly to this specific program.

Best regards and thanks in advance.

Link to the screenshot showing the issue: http://i1135.photobucket.com/albums/...ps2f7f9e96.png
William Richardson12 William Richardson12 Regular
301 messages
joined Aug 2014
#2 ·
Try right-clicking the taskbar up in the top left... maybe there's a resize option in there 🤷
urbanfalcon7 urbanfalcon7 NewcomerOP
8 messages
joined Oct 2012
#3 ·
William Richardson12 said:Try right-clicking the taskbar in the top left corner; there might be a resize option in there. 🤷

....man, you actually helped me!!!!! 😍, just not by doing what you suggested. I tried clicking the top right, but everything was grayed out. You see that very last option in the right-click menu? That was the only thing I hadn't tried yet. Once I hit it, the window minimized 👍. Now I can't maximize it again, but honestly, it doesn't matter since it started out looking like this anyway. I went through hell trying to fix this—messing with screen resolutions, searching endlessly on Google, downloading all sorts of sketchy window management software just to pull things back from off-screen... nothing worked. So, thanks for the nudge, man!

Maybe this will help someone else. Cheers!

It should look like this: http://i1135.photobucket.com/albums/...ps88bf2c50.png

I didn't have that 3XD open properly earlier either; I was multitasking and forgot to close the window, 😉, I'm from Chicago.

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