Sound card issues?

So, I recently picked up some Best Buy headphones, and honestly, they work fine for most things, but I've been noticing this weird little issue where there isn't even any music playing. Like, when it's just total silence, there's this constant background hissing, and if I crank the volume all the way up, that hissing gets super loud and distracting. Plus, whenever I'm just scrolling through websites, I start hearing these tiny little popping sounds, and if a page has a bunch of animations going on, the hissing and popping seem to get even worse, I guess. Now I'm kind of stuck wondering if the problem is actually with my sound card or if it's just the headphones themselves being finicky. I have the Mount Everest program installed on my computer, but for some reason, I can't seem to find where it shows which specific sound card I'm running. Thanks a bunch for any help!

Have you actually tried plugging it into both ports yet? Like, both the front panel and the back one? You should check which motherboard you're running on your Mount Everest rig—just head over to the manufacturer's site and you'll find the specific audio drivers sitting right there.

So, I don't even have a front-facing port on my rig, just the ones in the back, and I've got these two specific slots where I can plug things in, but no matter what I try, it’s always the exact same result. I mean, I'm starting to think maybe the issue is actually with my sound card or something, because honestly, everyone online seems to be raving about these headphones and saying they work perfectly for everyone else.

Maybe just play it safe and test those headphones on a buddy's PC first—you know, just to rule out any weird software glitches. If you end up needing to swap out your sound card entirely, this one actually has a pretty decent built-in amp specifically for headphones:

The thing is, I don't think I could even figure out how to install it on my own, and if I recall correctly, my current one is pretty much built right into the motherboard. But hey, thanks anyway!