Justin Ortiz said:Oh, really? So nobody's at fault? Why the hell don't they pick up the phone? People are actually sick and have to make a pilgrimage to the hospital just because of some damn order. Their greed is unreal. They’re probably sipping their morning coffee and can't be bothered to answer poor people. What's the point of even having phones then?
First off, calm down. We're all in the same boat here, but that's no reason to start throwing dirt at each other.
Second, please explain this "pilgrimage" and ordering thing to me. I've been trying to book a check-up for three months now and still can't get through. I'm furious, sure, but I'm not mad at the staff who answer the phones—they're the least responsible. I'm mad at whoever organized this entire mess.
By the way, it's administrators answering the phones at the hospital, not nurses. Those people have enough actual work to do without playing secretary.
You claim the nurses are out drinking morning coffee? Have you actually been hospitalized lately to know that firsthand, or what...? It hasn't been that long since I was admitted, and even back then, the system was a total collapse. You have to see it with your own eyes to understand how many patients are dealing with the same number of doctors and nurses. Honestly, if someone manages to sit around jerking off and drinking coffee under those conditions, more power to them. Since then, so many doctors and nurses have left the US. I just hope I don't end up back in the hospital, because I don't want to be treated by doctors who are pulling endless shifts or nurses working double turns or coming in for an afternoon shift right after a night shift (that happened while I was there; it's not legal, but when you're short-staffed, anything goes). So much for the coffee story.
I just got back from my primary care doctor. Not once did the nurse pick up the phone when it rang. You know why? Because some woman felt ill and they were running around taking care of her. Maybe if you called to order pills you should have ordered a week ago instead of waiting until the last two minutes and deciding it's suddenly an emergency, maybe those "coffee drinkers" would actually be busy saving a life.
I'm angry and frustrated too, looking at how this whole system works and how much I have to deal with it. And yeah, I agree there are all kinds of doctors and nurses out there, but for God's sake, there are all kinds of patients, too.