Posts by Rachel Jones8

Timothy Kim60 said:Look, this usually happens when graphics drivers crash. He probably remembered to test out some different drivers, right? You could always try that same thing yourself if you haven't already—it’s not exactly rocket science.

Jab, most shops only offer a one-year diagnostic warranty. 😬
It’s almost certainly a software issue. Worst-case scenario? Just reinstall Windows. 😬

It’s not even like they crashed—you know, where they’re still there but just won't work—it's more like they totally vanished. He had it running for a long time and figured he was in the clear. He checked all his drivers too... or at least, that's how it looked to me. 😉 ...moved it, set it up...
It’s not just a one-time thing, either. It happens every single day...
Is it tough? Honestly... I’m not even that great at English, and half this terminology goes right over my head. Plus, when someone comes by who usually charges for this stuff—and we’re acting like buddies so it’s basically for free (even if we aren't really close)—I’d rather not mess around until they actually get here. I'll suck it up, though. I really don't want to screw anything up; I can be pretty clueless sometimes. But thanks for the heads-up.
Wait, I didn't quite get that part about the free diagnostics... I thought it was supposed to be for two years?
If I only had one, I wouldn't even have that. It’s been exactly a year this month.
When's the move? 🤔

Edit:
Thanks guys, you've been awesome... really appreciate all the help. 🙂

edit2:
So I took a quick look at that... just to see... and turns out he was looking at the exact same images. He knows his stuff when it comes to GPUs and hardware specs, and he actually set the whole thing up himself, but even then? Still no fix.

Edit3:
Well, that lesson just went down the drain... but honestly? After that, Firefox wouldn't even launch. I had to reboot the whole thing just to get it moving again. It actually worked this time, but man, isn't it exhausting when your computer just freezes up and wipes out everything you've typed?

Thanks for all the advice, seriously... but I’m not touching a single setting or clicking anything right now. The guy who helped me earlier really went above and beyond to get things sorted. He double-checked all the drivers and got everything running smoothly.
I’m not trying to fix this myself... though I’ll definitely pass your tips along. Eventually, he can either pick up where he left off or I'll just drop it off at a local repair shop. At least the diagnostic is free... plus there's that warranty sticker, which makes things even trickier. I just wonder if they can actually catch what's wrong if they aren't running the computer for hours on end until it starts acting crazy.

Tron... or anyone else
It "dies" on me every single day.... total blackout. A buddy who knows his stuff tried to help out... fixed the drivers and everything. He thought it would work, but nope... he can't figure out what the deal is. (For now)
View on imgur
That screen pops up and then I have to reboot
If anyone has a suggestion or advice I could pass along... maybe he can try it when he's free...
No clue what happened... all the drivers seem fine...
I can't get a hold of him for a bit, so I guess I'm just waiting (and maybe gathering some tips/info) ...then he can try something else or I'll just take the PC to a repair shop... though I don't know how they'll even diagnose it... It runs fine for 2-3 hours and then black screen. And then it happens again... and again...
The PC is about a year old. Not long ago (last month) an SSD was installed along with Windows 64... (they aren't official versions) ...the issues have been there... hmm, I lost track of time... it didn't start right then, but it's been going on for 3-4 weeks... so it was fine for about a month, and then it started.
My friend says it's not the OS, but something with the graphics...(integrated)...but he hasn't had time to dig deeper yet. (He gave it a shot, but still the same result)
I don't really get this stuff, but if anyone has an idea... I'll pass it on... maybe it'll help.
Feels kind of stupid that a PC only a year old might need a dedicated graphics card just to work... especially since the integrated one should be doing its job.
I don't game or anything special... mostly just forums and Google.
(I use Firefox... it's like it always freezes here... forums/Firefox.... but I don't know if that's significant... since that's basically all I do, maybe it's no wonder it freezes when Firefox is open)
Now I'm kind of regretting getting rid of my old one after 10+ years... which worked fine, just slow, when I traded it in for this new one. Not even a year in... and already problems... honestly, I don't even know if I'll finish typing this... before the screen goes black and everything goes south.

I’d love some neutral takes here, just looking for a general vibe. Names don't matter.
Do you think this post actually follows the rules? Should it be deleted and the user banned?

...still projecting their issues onto this thread. Just the same old hypocritical, petty, mindless questions and counter-questions from two years ago. Haven't you had enough? Now they're even booking multiple Airbnbs in a row just out of spite for the hosts. 😁People like this (if you can even call them guests) are the textbook reason why everyone should steer clear of sites like Airbnb.

Isn't the author attacking the person instead of sticking to the topic? Aren't they basically psychoanalyzing someone and calling them stupid?
Is this considered off-topic? Since the post focuses on a specific user and their supposed "actions" rather than the actual subforum topic?
Doesn't trolling someone naturally trigger this kind of response?

Or is this straight-up harassment and defamation against someone the author doesn't even know, using stuff that's clearly a lie?
Should writing like this be allowed? And is it okay for moderators to leave it up for everyone else to read?
Just asking for info—not trying to call out the mods, just curious about an objective opinion.
I don't see a huge issue with thinking someone is an idiot and showing it... even if it's a bit rude. But making up serious lies and presenting them as facts? That seems dangerous for forum members if leadership ignores it and lets it stay on the board.

Or is the post totally fine? Just some harmless venting at someone you don't like by making things up? Is that acceptable?
And is the person complaining just overreacting?

Robert Rodriguez2 said:It could be any of those drivers, or maybe some software just didn't install right. Honestly, it might even be the OS itself if something got messed up.
I can't just memorize all that. I'm not exactly a mind reader, you know? 😁

Haha... wouldn't it be killer if I could do this remotely? Not just run diagnostics, but actually get in there and fix things from a distance. 😁
Look, I wasn't exactly expecting you to have magic powers—though that would be pretty awesome—I just figured there might be something that happens more often than not. I'm ready to go. What's on your mind? What could be causing that? I mean, do you think it's the gadgets themselves—those timers—or could it be the USB adapter acting up?
Honestly, I haven't even touched anything lately—as far as I can remember, I haven't added any new programs or drivers. Maybe things just started acting up on their own after an automatic update? Who knows?
Since anything can go wrong at any moment for no clear reason, I guess we just have to figure out what's actually broken. Who knows?

Timothy Kim60 said:Here’s the general rundown on why this happens and how we might fix it.

Thanks for the links. I'll dive into these and pass them along to my buddy who always helps me out when I'm stuck.
So, here's the deal: the last three times, I didn't even get that classic Blue Screen of Death. Instead, it just goes totally black, leaving me with nothing but that bottom taskbar to work with. Sometimes I can actually get back to my desktop after a bit, but then Firefox won't open—clicking it just makes my desktop gadgets jump around like crazy. I end up having to force a restart anyway. Once I reboot, though, everything seems fine. Any ideas?

Robert Rodriguez2 said:Your GPU can't really desolder itself, right? If I remember correctly, you're running an APU where the CPU and graphics are one unit. No way for them to separate like that.

I'm not totally sure what you mean by that😁, but yeah... since you basically built this rig for me, I don't have a dedicated card. I'm just using the ASUS ROG Strix B550-F Gaming + Quote

maybe macOS wasn't installed properly, or something went haywire after installing some software later on.

What kind of software? I know you probably can't give me a straight answer to a silly question like that... I'm just asking generally, what kind of program could actually mess things up?
The new thing I added (as you know 😉) is a USB network adapter. Could that be causing these issues?

Sorry, I'm totally lost when it comes to all this tech jargon... (I'm a complete newbie).
If you mean "a while ago," then yeah, definitely. They weren't installed yesterday, so I'm not quite sure what you meant by that.
A buddy of mine actually just reinstalled Windows on her home office setup—it’s been about a month, can you believe how fast time flies?—and she even put in an SSD
officially. Before all that, things were mostly fine, though I think I hit a blue screen once or twice back then too. But this black screen and those on/off icons? That's a new one for me.
I did mess around with those new widgets for a bit, and who knows, maybe I accidentally changed a setting I shouldn't have...

Thanks... I'll just ask a buddy who helped me set up my macOS...
So, a little while ago, all my desktop gadgets just vanished out of nowhere (I've had my calendar and Google Calendar running forever, plus three weather widgets I added recently since my old ones died... just testing some new ones out). Suddenly, they were gone... then I reinstalled everything and there they are again.
Could any of those new weather widgets be causing this? The calendar and Google Calendar have been fine for ages.
I think I'll just ditch one of the weather ones anyway; I wasn't really feeling it.
Edit:

I ended up taking mine to the repair shop, turns out the graphics card was slightly loose.

I stumbled upon this text online... but since I don't have a dedicated graphics card, is that even an option?

Robert Rodriguez2 said:It would’ve just fixed itself if macOS sent a notification that things were back to normal. Honestly, a restart wasn't even a bad call, so you're fine there.

Now I'm actually starting to get a little worried... this has happened three times already today.
And... it doesn't just fix itself. After a bit, I can manage to get Thunder open, but Google Chrome stays stuck. Even in Thunder, my mouse clicks don't work—I can't minimize or close anything. When I try to click on Google Chrome, all my desktop widgets (calendar, clock...) just vanish, then they pop back when I click again... and that's it, I still can't open it.
I have to reboot just to get everything working again.
It's happening way too often now and it's bugging me... what's the deal?
Is it a hardware issue, a macOS problem, or what?

Robert Rodriguez2 said:Rachel Jones8, can you please clear out your inbox👍?

Yeah. Well, not really... I wiped a few posts pretty fast, but then some new ones popped up...🙂
Hit me up on my Gmail.😉
I just cleared them all again, so I'll read through them in the morning... sending tomorrow.😉

Yeah... I totally missed that part, honestly had no clue what it said. Just caught the end of it.
Should I have just sat tight and hoped it would fix itself? Or was hitting restart the right move?

The question mark is at the end of the sentence, but I'm totally lost on what they're actually asking...
...basically, I'm wondering what happened to him, but I have no clue.
I just caught Robert Rodriguez2's post, so... I guess that was supposed to be the answer rather than a question? 😁

So what's the verdict?
He just felt a little lightheaded and snapped out of it, so we're good... or is he actually unwell and I need to step up and find some medical help?

My screen just went black out of nowhere... a message popped up, but I only caught the word "AMD" before it vanished. It wasn't totally dark though, I could still see the taskbar at the bottom. I had no clue what to do, so I just hit restart. What else was I supposed to do?
It’s working for now, but I'm a little sketched out. Could that new adapter be the culprit?

Alright, just send over the info I need to put in here.
If I’m reading this right, the total comes to $3.25?
And everything stays strictly confidential, right?

So, what’s the move now? Got anyone I can reach out to?

You from NYC?

That's what they call e-waste 😉

Were you being serious or just messing around? If this isn't for my best friend...

If we're talking antiques... then yeah, they're pricey. Vintage stuff always holds its value. 😉

What are you even talking about? That thing is ten years old already.