vividnomad15 said:Lately, I’ve been seeing so many buyers (coming from sites like eBay or local boutiques) asking if I can ship an item where they pay both the shipping costs and the item price directly to the mail carrier upon delivery. I totally get why—there's so much fraud out there these days, and nobody trusts anyone! I was just wondering, what is this service actually called? Is it "cash on delivery" or something else? Which specific USPS form do I need to fill out to make this happen, and how safe is it really? Also, what happens if the buyer decides they don't want to pay the shipping fee once it arrives? Am I stuck footing the bill for the postage? Thanks in advance for any help! 🙂
You'll need to fill out a certified mail form along with a money order request (though you'd fill out the money order part in reverse, since you're technically the recipient waiting for those funds to be returned to you).
The clerk at the counter will attach the money order slip to the package and hand you back a certified receipt.
If the customer refuses to pick up the package, you’ll end up having to cover the return shipping costs (and that's just for standard certified mail without the COD option).
As for security, if the package gets lost, you're generally covered for five times the shipping cost—but you absolutely must hold onto that receipt to prove it was sent.
In my experience, I've never had anything go missing.
That said, I know plenty of people here who claim otherwise, so I won't speak for them.