GPU Buying Guide - (Read first post)
in Desktops ·
Jeffrey Allen92 said:meh, I picked up a Sharkoon Fireglider Black at Best Buy... the thing died on me and they just swapped it for a standard Sharkoon Fireglider. They gave me what, maybe 8 days of warranty? According to consumer law, I should be getting a full fresh 2 years, right? Now what? Nothing happens. Just lose out.
They could have given you a warranty that lasts until tomorrow morning for all the difference it makes—it doesn't change your legal rights.
Also, when they swap an item for a new one—whether it's the exact same model or a different one—the warranty resets. Same goes for major repairs. If they only fix one specific part, then only that part gets a reset warranty.
I had to return my Xperia Z5 T-Com after about 10 months (phone was basically a paperweight) and ended up with a replacement device.
When they handed over the replacement, the paperwork said the warranty on the new unit was only 30 days or until the original warranty expired.
I stood my ground, insisting the warranty starts over from the date I received the replacement. After arguing with the store manager for a few minutes, they actually hand-wrote on the receipt that my warranty would last until the two-year mark from my original purchase date. So, they tried to shortchange me by about 5 or 6 days, but I basically got the full 2 years starting from the swap. Same logic applies to your situation.
Warranty Period Extension
Section 425.
(1) In the event of a minor repair, the warranty period is extended by the amount of time the consumer was deprived of the use of the item.
(2) However, if the item is replaced or undergoes a major repair due to a defect, the warranty period restarts from the date of replacement or the return of the repaired item.
(3) If only a specific part of the item is replaced or significantly repaired, the warranty period restarts only for that specific part.