Topic of the day: Is there actually a pilot on board?
in Lonely Hearts ·
Maria Barnes said:I asked what you'd do about problematic content, not how you'd handle punishments (those are secondary). You don't need to be an expert on moderation protocols or interface design to answer that. When faced with a direct test—a real scenario—your answer is "I don't know." If you're going to offer advice or criticism, you actually have to know something. 🙂Disclaimers and distancing statements aren't necessary if the rules of the Reddit community already cover it.
Byron said he'd delete everything. Hazen (who is already an advisor, by the way) has also weighed in.
A moderator isn't some WWII-era schoolteacher handing out gold stars or detention. When dealing with problematic content, the goal should be to steer people toward constructive discussion. We punish insults and rule-breaking, not just existence.
From what I've seen in the logs, the mods actually handle things this way.
Anyway, I wasn't really asked, so sorry for jumping in.
E: And yeah, regarding systematic trolling and spamming—don't just ignore it or wait until they hit a certain post count. Cut them off immediately so we aren't stuck wading through endless walls of useless text from the same few people.