#3761 ·
Keith Bennett38 said:Is your printer actually plugged in while you're running the installer?
Most of the time, you’re supposed to run the setup without the printer connected at all, and then you just plug it in right when the installer tells you to, exactly like how you described it happening...
Try uninstalling whatever Epson software you currently have via the Control Panel (Add/Remove Programs), then unplug the printer entirely, reboot your PC, and start the installation from scratch—only plugging the printer back in when the program specifically prompts you to do so!
alright I'll give that a shot, thanks. but here's the thing, when I actually have the printer turned on, it just throws an error saying "driver package cannot be installed"... so then I turn it off and start the install, and it gets to the part where it says the driver will be installed and shows me that picture telling me to turn the printer on, so I do exactly what it asks but it just won't automatically find the damn thing. there's a Manual option but that's apparently only if I'm on a network or something... but yeah, I'll try what you suggested. thanks.