#3881 ·
jadesurfer5 said:None of those programs actually fixed my issue... so I just left it as an Unknown device...
I was actually hoping to learn how to fix this for next time... because I honestly have no clue which component is missing its drivers...
Is there a way to look it up "manually" and then install it?!
It’s possible. Go into Device Manager, right-click that unknown component, hit Properties, and select the Details tab. From the drop-down menu, pick Hardware IDs. You’ll see something like PCI\VEN_XXXX&DEV_XXXX... instead of X, there will be specific numbers and letters. That VEN_XXXX part identifies the hardware Vendor, and DEV_XXXX identifies the specific device. For example, ATI is 1002, and their HD4850 graphics card is 9442. So, for an ATI HD4850, it would show VEN_1002&DEV_9442. Just copy that code into this search engine (just the numbers/letters, leave out the VEN and DEV):
http://www.pcidatabase.com/
Search by Vendor first, then the Device, since some Devices might share a code but belong to different Vendors.
That should give you a decent idea of what hardware you're dealing with and what to search for. 🙂
PS. If HP is involved, it’s probably the HP 3 D Driveguard driver you're missing. It's usually on the driver site, tucked away under "other" or "misc," which is why people miss it.


