Nicole Kern92 said:Has anyone actually dealt with a lost package before?
It was definitely sent about 17 days ago, but nothing has shown up. The girl who sent it gave me a photo of the shipping receipt and filed a claim.
Whatโs the next move? ๐
And what happens if they can't find it? How long am I supposed to wait?
Are you sure it isn't just sitting at the local USPS office waiting for pickup?๐คท
I don't know how long you'll be waiting, but I can tell you how it went for me last time. If the package is truly gone, she'll get a resolution from the claim department. A few days after the claim is signed off, they'll cut her a check. Usually, the compensation for a lost package covers the value of the items plus the shipping costs and the filing fee (I think it's around 5, $3.25). As the recipient, you're basically out of the loop on this part. You can only really claim damages if the thing arrives broken or way past its delivery date. Once the post office pays her out, she'll refund youโshe might do it as soon as the claim clears. In my experience, they called me, so the post office will probably just give her a ring. Anyway, good luck! ๐Maybe it's not actually lost yet.๐