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Firefox keeps crashing on Windows XP

Started by Timothy Jones10 · · 👁 5 views · 12 replies

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Participants Timothy Jones10William Richardson12Larry Ortiz5Peter Morgan3William Barrett9Jack Hayesbluewolf82
Timothy Jones10 Timothy Jones10 NewcomerOP
8 messages
joined Mar 2007
#1 ·
First off, hey everyone! Just wanted to jump in here and give you a quick rundown of what's going on.

I'm fully aware that Windows XP is pretty much ancient news at this point. Honestly, totally obsolete machines probably belong in a museum, BUT there are still folks out there who just can't afford a modern setup. I also know that even on a tiny budget $167 you can usually find something decent enough to get by.
An elderly lady sent me this computer she uses strictly for browsing the web and watching YouTube—nothing else. It’s running an Intel Pentium 4 at 1.6 GHz (yeah, I know, it's basically a dinosaur). When I got it, it was already cluttered with all sorts of random software that was just slowing everything down...
It had Firefox and Google Chrome installed. She wasn't using Firefox because she said it wouldn't work, and while Chrome technically opened, it kept throwing warnings saying the version was too old to update...
So, I decided to wipe it and install a fresh copy of Windows XP, and that's where the nightmare started.
I installed Firefox, but it crashes constantly right in the middle of doing anything. Then I tried to install Google Chrome, but I can't even get the installer to run—it feels like the system is just too outdated for any modern version of Chrome to be compatible. I even tried Opera, but the installer won't even launch. Internet Explorer 6 comes with the OS, but let's be real, compared to modern browsers, it's total garbage. I tried installing IE8, but even that isn't working properly.
I'm honestly stumped. I even swapped out the hard drive and did a completely clean install of Windows, but the exact same thing keeps happening.
I even attempted to install an older version of Google Chrome, but the installer crashed immediately.

So, does anyone here have any ideas on what might be causing this or how I could fix it?

Just to clarify, the rest of the PC seems fine. Basic stuff like BS Player, Microsoft Office, and Adobe Reader all work perfectly... it's just the web browsers that are being a complete pain.

Any help would be greatly appreciated... 😁
William Richardson12 William Richardson12 Regular
301 messages
joined Aug 2014
#2 ·
Honestly, the best move is just grabbing a used or new machine that’s actually got some muscle. That dinosaur she's running is definitely toast... too weak by now. Check with her to see how much she’s willing to drop on new hardware. If she doesn't want to spend anything, she won't be able to really use the web properly. Maybe a lightweight browser like Chrome would work, maybe...
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#3 ·
From what I've seen, I don't think it matters if you're running XP—Chrome should install just fine, even the latest version compatible with that OS. It’s not like Windows Update where you suddenly stop getting available updates altogether. Hmm, are you running Windows XP Service Pack 3?

EDIT: Yeah, fair enough, I actually agree with William Richardson12—maybe the computer is just struggling so much that it's having a hard time handling Chrome or Mozilla.
William Richardson12 William Richardson12 Regular
301 messages
joined Aug 2014
#4 ·
Larry Ortiz5, not maybe, but pretty damn sure... that Pentium 4 is just a single core. This thing is absolute garbage. There's zero chance it's running 300MB of Chrome, and honestly, I wouldn't even trust the amount of RAM in there. Once something hits a virtual machine, it's a total disaster... data integrity during transfer becomes a massive question mark. It belongs in a museum or a trash can. You definitely need something a bit more modern.
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#5 ·
A friend of mine is running a Pentium 4 with 512MB of RAM—I'm not quite sure what his clock speed is, but he's actually got Chrome installed and can even stream YouTube videos at 240p quality. 😁Maybe he could try turning off all those visual effects that eat up his RAM and CPU?

He should give it a shot, right? There’s really nothing to lose...

https://law.wustl.edu/computersuppor...erformance.htm
Peter Morgan3 Peter Morgan3 Active Member
57 messages
joined Jun 2011
#6 ·
I am experiencing the exact same issue... A few days ago, I took an old relic down to a local repair shop to see if we could get it somewhat functional for web browsing.
It’s just not happening, regardless of what I try... The hardware is simply too obsolete to run anything smoothly.
🤷
Timothy Jones10 Timothy Jones10 NewcomerOP
8 messages
joined Mar 2007
#7 ·
I've got this old AMD Duron running at 1.6 GHz with 1.2 GB of RAM.
It just crossed my mind... maybe an older version of Firefox or Google Chrome might actually work on this thing? I gave one version of Chrome a shot and it was a total bust, though I'm thinking if I dig up some even older versions, I might be able to make something happen...
William Barrett9 William Barrett9 Newcomer
6 messages
joined Dec 2017
#8 ·
Honestly, you might want to look into installing a version of Linux that utilizes a lightweight window manager. There are plenty of different distributions out there to choose from, such as antiX, Lubuntu, or even LXDE.
Jack Hayes Jack Hayes Newcomer
7 messages
joined Nov 2008
#9 ·
I've got this old Notebook Dell Inspiron from back in 2007 running Windows XP Service Pack 3. Honestly, Firefox works like a charm on it. My daughter spends time watching videos on YouTube and she hasn't complained once—everything just works. And why wouldn't it? Firefox is kept up to date. So, I don't think it's necessarily about the hardware or the OS being outdated. ☕
Just format the drive, install Windows XP Service Pack 3 along with some security software (like Norton + Malwarebytes), and then get Firefox installed... If that doesn't do the trick... 🙂
Timothy Jones10 Timothy Jones10 NewcomerOP
8 messages
joined Mar 2007
#10 ·
I think I'll need to dig a little deeper into this. I might try testing it out with some older web browsers too, just to see what happens...
Timothy Jones10 Timothy Jones10 NewcomerOP
8 messages
joined Mar 2007
#11 ·
I think I finally cracked it! Someone gave me a tip, so I wanted to pass his advice along to you all:

"the graphics card plays a part too,
if I recall correctly... DirectX needs to be working along with hardware acceleration"

I messed around with those settings and now everything is running smoothly.
Thanks everyone for the help.
bluewolf82 bluewolf82 Member
12 messages
joined Mar 2015
#12 ·
It seems my own setup isn't quite as outdated as one might assume; I am currently running an Intel Pentium 4 clocked at 3.40 GHz, paired with 4 GB of RAM and a 410 GB hard drive split across two separate disks, which holds up reasonably well enough, wouldn't you agree?
Timothy Jones10 Timothy Jones10 NewcomerOP
8 messages
joined Mar 2007
#13 ·
Well, that’s a pretty intense little saw you've got there 🙂 That would be the absolute peak of what a Pentium 4 can handle. We'll just have to make do with whatever we've got on hand...

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