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Internet's down after running a virus scan

Started by brighttinker23 · · 👁 5 views · 2 replies

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Participants brighttinker23Nathan Ramos
brighttinker23 brighttinker23 NewcomerOP
6 messages
joined Dec 2013
#1 ·
So, last night I decided to run a scan with Norton AntiVirus because my computer was acting a little sluggish, though nothing too crazy...
I went ahead and put everything it found into quarantine, restarted the machine, and suddenly realized my internet is completely dead.

The status shows I'm "connected" and the signal strength is "excellent," but I can't get a single webpage to load in my browser.

Does anyone know what I should do?

Thanks so much in advance 🙂
Nathan Ramos Nathan Ramos Active Member
58 messages
joined Oct 2014
#2 ·
What kind of error message is the browser throwing at you?
Is something like Skype or Zoom working okay for you right now?
Have you had a chance to try opening it in a different browser to see if that clears things up?
brighttinker23 brighttinker23 NewcomerOP
6 messages
joined Dec 2013
#3 ·
Nathan Ramos said:What kind of error message is the browser throwing at you?
Is something like Skype or Zoom working okay for you right now?
Have you had a chance to try opening it in a different browser to see if that clears things up?


It actually just started working on its own after I restarted my computer a couple of times... 🤣
Thanks anyway! 👍

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