#1 ·
Hi there.
I've run into a bit of a snag. I can open all my existing files just fine with the latest version of Microsoft, but any new document I download from the web refuses to open. It happened out of nowhere—everything was working perfectly just a few days ago. I'm honestly not sure what to do here. If anyone has some insight, I’d really appreciate the help. 🙂
Here’s a screenshot of what pops up when I try to open this specific Microsoft document I grabbed from Facebook.
http://img.prntscr.com/img?url=http:...om/Deb6aio.png
I've run into a bit of a snag. I can open all my existing files just fine with the latest version of Microsoft, but any new document I download from the web refuses to open. It happened out of nowhere—everything was working perfectly just a few days ago. I'm honestly not sure what to do here. If anyone has some insight, I’d really appreciate the help. 🙂
Here’s a screenshot of what pops up when I try to open this specific Microsoft document I grabbed from Facebook.
http://img.prntscr.com/img?url=http:...om/Deb6aio.png