Zachary Howard2
Newcomer
6 messages
joined Jan 2009
I have to admit, my sister-in-law is an absolute force of nature. She really stepped up at the hospital today because, as a nurse, she noticed things that my husband and I—being non-medical folks—completely missed. She ended up calling out a professor, the attending physician, the head nurse, and the floor supervisor. To quote her Facebook post: "What I witnessed on Tuesday and all day yesterday was simply too much to stomach. I went there first thing this morning... I stood my ground and laid everything out for them, point by point: the lack of hygiene, the inhumane treatment, the poor patient care, and the inadequate medical management. I spoke with the head nurse, the clinic’s head nurse, the hospital’s head nurse, the doctor, and finally the professor. Now they’re hovering around him and me because I have more than enough grounds to file a formal complaint and take this public. They keep talking about blood work results, but looking at the temperature logs, there's no record of when the blood was even drawn, nor is there any evidence of a needle prick site. I’m not naive. I demanded a CRP test, a CBC, a glucose profile, and others just to see if there's actual infection present. To start with, he didn't receive food yesterday, even though he heard during rounds that he was being prepped for surgery. Today, they're acting like they don't know what happened. I asked them if we were living in the 19th century, where a patient could actually die from malnutrition and hunger. They claimed he couldn't eat by mouth and couldn't use the gastrostomy. Well, of course he can't, because it’s been neglected and hasn't been used. He finally received food, vitamins, and everything else today, and he perked up immediately. They massaged him, cleaned him up, and changed his dressings. And they honestly expect me to believe that bandages stay on for 24 days without starting to fuse to the skin? On top of that, the janitor is handing out meals after touching infectious waste without any protection. It’s appalling. The drain wound is inflamed and oozing pus, and the redness on his back is inches away from becoming a pressure ulcer. To make matters worse, the sun is beating directly onto him through the window. They actually had the nerve to tell my mother-in-law that she should just bathe him herself—just a casual, arrogant suggestion. They're defending bloody, infection-ridden sites. Everything is a mess. And now, they're asking if we might want a television in the room."
Sorry for the long post, but this is genuinely horrific. She spent all of yesterday and today at my father-in-law's bedside. She’s making me feel guilty for not noticing these things sooner, but I don't know the medical side of things like she does. It feels like if you aren't a healthcare professional, they can literally kill a family member through sheer negligence and you wouldn't even know it.