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Info Desk [Paperwork, ordering, wait times, procedures, booklets, prescriptions...]

Started by Rebecca Myers38 · · 👁 23 views · 2.3K replies

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Participants Rebecca Myers38Robin Collins5Frank Jones2Michelle Ortiz3electricjackal52Brandon Newman95silverraven95Ronald Jones9swiftnomad84Megan Reednimbleskipper13Jerry Walker79Anthony Rodriguez58Jerry Newman18frozenrider15Robert Williams18granitenomad17Laura White72Brian Mitchell44Sarah Wilson95bluebadger24Edward GreenNathan Turner98Casey Palmer5 …
mistyjackal842 mistyjackal842 Active Member
206 messages
joined May 2012
#2261 ·
I think everyone is overcomplicating this. Maybe they're just getting used to a new computer system or something. Honestly, Mayo Clinic is a great hospital; the cardiology department is wonderful, and both the doctors and nurses are so kind. They’ve always helped my immobile dad with his urology needs at Mayo Clinic, and I’ve always trusted them. Last time I was there with him, they truly did everything they could. Wasn't it mentioned yesterday that the other major hospital was also struggling with lab delays because so many people showed up on Friday to take advantage of the holiday weekend? Some people didn't even wait in line. I often end up calling Quest Diagnostics, a private lab, for my dad because they're so reliable, and honestly, it was the only way he could actually get his blood drawn. The home health nurses just don't have the experience with blood draws, and even if they did, they're usually too busy with other tasks to get to it. In a few days, I'm heading over to Breyer to get some blood work done that my pulmonologist ordered. One nice thing about private labs is that you can just request what you need. For instance, I’ve had my BNP levels checked several times on my own, even though no cardiologist ever specifically ordered it. Quest Diagnostics offers a heart disease package, so that's included too. My BNP was actually quite elevated, so I'm really glad I took the initiative to get it checked myself.
Brandon Newman95 Brandon Newman95 Active Member
245 messages
joined Jun 2024
#2262 ·
Brenda Alvarez24 said:Look, CNN is absolute garbage, but I was searching for something about the Holy Spirit and this popped up—some nonsense about them starting a petition 🤣
I’m not even talking about whether we need a new system or whatever.
It's more about the fact that they don't even use the tools they already have.
They had me wandering aimlessly around the hospital for an hour and forty-five minutes, claiming the department I was sent to doesn't exist, then saying it isn't there, then it's not where the sign says it is... just a total nightmare.
And then, a week ago, when I called to check on my results, they told me I wasn't even registered in the lab system. Like, wtf holy spirit, how are you running tests on me if I'm not even in the books??!
Ed Koch probably had them all in his pocket; is this crap his legacy?

Hit me up in PMs.
Nicholas Davis4 Nicholas Davis4 Active Member
106 messages
joined Mar 2023
#2263 ·
mistyjackal842 said:Everyone is overcomplicating this. They might just be adjusting to a new computer system. Mayo Clinic is actually a great hospital; the cardiology department is wonderful, and both the doctors and nurses are so kind. They always went out of their way to help my immobile father in urology at Mayo Clinic, and I’ve always trusted them. Even during our last visit, they did everything they could to assist us. Wasn't it mentioned yesterday that another major hospital was struggling because too many people showed up on Friday to take advantage of the holiday weekend? Some people didn't even have appointments. I often end up calling Quest Diagnostics, a private lab, for my dad because they are so reliable—it’s really the only way to ensure his bloodwork gets done. The home health nurses don't have enough experience with blood draws, and honestly, they're too busy with other tasks to manage it. In a few days, I’m heading to Breyer to get some tests done that my pulmonologist ordered. One perk of using a private lab is being able to request what you need yourself. For instance, I’ve had my BNP levels checked several times, even though no cardiologist specifically ordered it. Quest Diagnostics even offers heart disease screening packages. My BNP was actually quite elevated once, so I'm glad I took the initiative to check it myself.

😂
That trashy CNN news outlet was just quoting employees saying Mayo Clinic uses the same BIS system as everyone else... which they... well... use.
And they've been using it since 2003.
Seriously, if they are still "adjusting" after 19 years of using a system they pray to, maybe they should focus more on medicine rather than administration? 😲

The private options are nonsense.

Cardiology is nonsense too, since I don't go there.

A lab that doesn't email results or even have me registered in the system while I'm physically in the outpatient clinic is working for all hospital and external patients; saying we don't send results via email is just plain unprofessional.

You're supposed to make an appointment for bloodwork. That's the rule everywhere except here. Only a few specific tests don't require one.
So, when they say too many people arrived, it just means they were being nice enough to take walk-ins, even though they got completely overwhelmed that day.

Mayo Clinic uses the same systems as any other hospital; the only thing they are "adjusting" to is continuing to refuse to do the things everyone else does.

Home health care depends entirely on the agency you call. I called one that does a great job, but they don't have flashy advertising and aren't a private firm.

Nonsense regarding which tests are performed; it sounds like someone is describing a different set of services than what I use.

Nonsense about private labs; they make most of their money from people who order their own tests.

Basically, it's nonsense for all the departments at Mayo Clinic that function just like any other hospital... assuming they actually work. But I couldn't care less about the place I'm visiting now, or a hospital lab that won't email results—that's usually just pure incompetence.

It's just like how their website lists three phone numbers and three emails, hiding everything like a snake in the grass. It's like they're telling patients, "Please, just stay away from us."
The lab doesn't even list the tests they offer, for example.
Amateur hour.
Just look at the websites for Johns Hopkins or a Suburban hospital to see what a real medical site looks like; Mayo Clinic's site is a joke, especially with all the typos. 🤣
David Flores68 David Flores68 Newcomer
3 messages
joined Mar 2018
#2264 ·
I remember asking about this on this thread once before, and someone mentioned that I could pull my lab results directly through the government portal—is that actually right?

Also, can I find older records there, say from back in 2013?
Nicholas Davis4 Nicholas Davis4 Active Member
106 messages
joined Mar 2023
#2265 ·
If I recall correctly, you're only seeing entries from the day you signed up. Anything prior to that isn't showing up.
(I highly doubt anyone would bother uploading old records into a system like this. Besides, you decide who gets permission to view your digital health record; and honestly, there isn't much in mine... I'm pretty frugal with my data, so there's barely anything written down 🤣 ))
jaderanger6 jaderanger6 Newcomer
2 messages
joined Dec 2020
#2266 ·
Stupid question, I know, but is Mercury a private hospital or a state-run one—like a Medicare facility where you actually need a referral to get in the door?
Austin Garcia Austin Garcia Member
28 messages
joined Feb 2023
#2267 ·
David Flores68 said:I remember asking about this on the forum once before, and someone mentioned that you could actually access all your medical results through the official government portal... I wonder if that’s still the case nowadays...

Do you think I might be able to find my older medical records there, maybe even stuff dating all the way back to 2013...

I've been using the official government portal since last year, which actually helped me track down my oldest medical records from 2016... I have a massive pile of other reports due to my diagnosis, though they aren't appearing online just yet...
Melissa Phillips4 Melissa Phillips4 Member
47 messages
joined Apr 2015
#2268 ·
jaderanger6 said:Stupid question, but is Mercury private or public? Like, a Medicare hospital where you need a referral?

It's not private.
Nicholas Davis4 Nicholas Davis4 Active Member
106 messages
joined Mar 2023
#2269 ·
David Flores68 said:Someone mentioned once in this thread that you can access your test results through the government portal—is that actually right?

Can I find older records there, say from back in 2013?

Sandra Nguyen22 said:I’ve been using the official government portal since last year, and the oldest result I could find was from 2016. I have a whole stack of older records due to my diagnosis, but they aren't showing up online.

My earliest records date back to 2016. Even though I've used the government portal since 2015, I'm not too familiar with WebMD; I think I might have started using it around 2016, which is why everything from then on is listed there.

Just remember, on the government site, you have to navigate over to the WebMD section to actually see your medical data.
Karen Chase10 Karen Chase10 Newcomer
6 messages
joined May 2017
#2270 ·
Hey there,

So, I had this massive allergic reaction yesterday—redness and a rash spreading all over my body. Thankfully, I popped into the ER and they got it sorted out within a few hours.

That said, the doctor suggested I go get some formal "food allergy testing" done just to be safe.

Does anyone know where I can actually get that done? And more importantly, can I use an insurance referral for this kind of thing, or am I paying out of pocket?

Sent from my M2012K11AG using Reddit
Nicholas Davis4 Nicholas Davis4 Active Member
106 messages
joined Mar 2023
#2271 ·
Head over to the clinic with those lab results so they can give you the referral.
From what I understand, you have to see an allergist first; you can't jump straight into testing without that consultation, as they need to evaluate your situation and decide which specific tests are necessary.
silvernomad3 silvernomad3 Newcomer
7 messages
joined Jul 2022
#2272 ·
Hey,

I’ve got orders for all these tests:

SE, KKS, elf, immunofixation, immunoglobulins, beta-2 microglobulin, anti-leukocyte antibodies, hepatitis B and C markers, CMV, EBV, Vit B12, Vit D, folic acid, ferritin.

Any advice on where in Washington, D.C. I can get this done all in one spot—and do I need to book an appointment for any of these? I'm assuming my local clinic isn't going to be able to handle this much at once.

Thanks! 🙂
Brandon Newman95 Brandon Newman95 Active Member
245 messages
joined Jun 2024
#2273 ·
silvernomad3 said:Hey there,

I've got doctor's orders for all these tests:

SE, KKS, elf, immunofixation, immunoglobulins, beta-2 microglobulin, anti-leukocyte antibodies, hepatitis B and C markers, CMV, EBV, Vit B12, Vit D, folic acid, ferritin.

Can anyone suggest where in Washington, D.C. I can get this all done at one single location? Also, do I need to make appointments for any of these? I'm guessing my local clinic won't be able to handle this much stuff, right?

Thanks! 🙂

Rib or Beverly Hills?
silvernomad3 silvernomad3 Newcomer
7 messages
joined Jul 2022
#2274 ·
Kimberly Ward said:Rib or Beverly Hills?

Rib seemed like the logical choice—really did—but I can't find any decent search results for B12 and D levels there, so I'm feeling pretty skeptical... even the Vinogradski Web doesn't have anything concrete to go on. I'll keep digging, thanks anyway.👍
Melissa Phillips4 Melissa Phillips4 Member
47 messages
joined Apr 2015
#2275 ·
Green building...
Your website features a search catalog
jaderanger6 jaderanger6 Newcomer
2 messages
joined Dec 2020
#2276 ·
So, I had this absolutely terrible experience with a doctor recently—the kind of guy who didn't even bother glancing at the lab results I actually brought in. Now I'm scrolling through WebMD and seeing a ton of people having the exact same issues with him and several other docs. It’s just pure rudeness, negligence, and total unprofessionalism. It makes me wonder, is there even a way to actually file a formal complaint against a doctor?

I mean, they all just sit there in those public hospitals—presumably making great salaries, too—and then you see someone on WebMD with a rating like 2.2 out of 5. Honestly, there really should be some kind of oversight mechanism in place so a doctor can't treat patients that poorly without facing any consequences at all.

Is there an actual process for filing a grievance?

silvernomad3 said:The Mayo Clinic seemed like my most logical bet, but I can't find any search options for Vitamin B12 or D tests there, so I'm feeling pretty skeptical... The Vinogradski Web doesn't have much specific info either. I'll keep looking, thanks anyway 👍

I got my Vit D checked at the Mayo Clinic, but I'm not sure about B12. Your best bet is probably just calling the hospital directly and asking them.
brightgull95 brightgull95 Newcomer
7 messages
joined May 2022
#2277 ·
You could start by filing an official complaint with the medical board. I'm not entirely sure about the exact step-by-step procedure they follow—I can't write out the whole legal manual for you—but I do know for a fact that the option exists.
Laura Miller5 Laura Miller5 Newcomer
1 message
joined Jul 2022
#2278 ·
Hey there.
I’ve got a question about a specialist filling out a claim for medical equipment.
Basically, I have the exact equipment prescribed that needs to go through a board for approval.
On the claim form, there’s a checkbox asking whether the equipment requires board approval—Yes or No. My doctor messed up and checked "No" instead of "Yes."
Anyone dealt with this before? Is this going to cause them to classify or deny my claim? Thanks.
Jacob Ortiz56 Jacob Ortiz56 Newcomer
2 messages
joined Jun 2021
#2279 ·
Does oral surgery work out in the Suburbs right now (with all the COVID stuff?), and can I just walk in without a referral?
Woke up this morning with my face looking completely swollen... clearly one of my wisdom teeth is acting up on the wrong side of my mouth..

If they aren't taking walk-ins, does anyone have a solid recommendation for where I should go?
Ashley Davis6 Ashley Davis6 Newcomer
2 messages
joined Aug 2021
#2280 ·
Brenda Alvarez24 said:Why is it that I can share access to my digital health records through the e-Government portal with basically anyone on the planet, yet hospitals and local clinics can't see them because they haven't set things up right? It's pretty absurd—I give permission, but the healthcare system still can't access the info. 🤦

I guess it's just because the digital record system isn't fully functional yet.

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