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Info Desk [Paperwork, ordering, wait times, procedures, booklets, prescriptions...]

Started by Rebecca Myers38 · · 👁 34 views · 2.3K replies

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Participants Rebecca Myers38Robin Collins5Frank Jones2Michelle Ortiz3electricjackal52Brandon Newman95silverraven95Ronald Jones9swiftnomad84Megan Reednimbleskipper13Jerry Walker79Anthony Rodriguez58Jerry Newman18frozenrider15Robert Williams18granitenomad17Laura White72Brian Mitchell44Sarah Wilson95bluebadger24Edward GreenNathan Turner98Casey Palmer5 …
Casey Rogers47 Casey Rogers47 Member
43 messages
joined Jan 2007
#361 ·
Thanks for the reply, Mods.
I called the main line at my local community clinic, and they basically told me they couldn't see me. Apparently, since they don't have my full medical history on file, they said my best bet is to just head straight to the ER.
Now, I’d love to believe that they actually take in walk-ins for everything, but let's be real—they usually only step in if someone isn't officially their patient during an absolute crisis, like if someone has a heart attack right outside the clinic doors or inside the waiting room.
I'm staying put today, though. I'll just tough it out; the pain is manageable enough for now.
As for the answer to my last post, I think that's something the doctors themselves should be able to weigh in on.
So, should I try calling the actual hospital instead?
melloworca6 melloworca6 Regular
551 messages
joined May 2010
#362 ·
🤷

I remember sitting in a waiting room once when this guy walked in with a nasty cut—he’d been working a construction site just down the street from the local clinic. My doctor took him in right away, cleaned up the wound, patched him up, and I think they even gave him a water or something while telling him he absolutely had to follow up with his own primary care physician.

So yeah, they definitely take patients. The real question is just which cases actually qualify.
Matthew Taylor17 Matthew Taylor17 Newcomer
9 messages
joined Feb 2012
#363 ·
Casey Rogers47 said:I am dealing with some pretty intense back pain—the kind that really hits you out of nowhere. I have all my specialist reports and test results right here with me, and there are still a few more diagnostic tests in the pipeline that I’m waiting to schedule.
Today, while just bending over, my back completely gave out on me—as they say—and my doctor happened to be finishing up her shift right as it happened.
I really don't want to head to the ER, though; I know I'll end up sitting there for half the day.
Is it possible to take all my medical documentation to a different doctor at another local clinic closer to my house just to get a pain-relieving injection?

No, you really need to go to the emergency room...
you can only see a different doctor if yours is away on vacation and that other physician is specifically covering their shifts!
Casey Rogers47 Casey Rogers47 Member
43 messages
joined Jan 2007
#364 ·
I remember this situation with my cousin from a few years back involving some serious spinal issues.
The pain was so intense he completely locked up and couldn't even walk. He called 911, but they told him it wasn't an emergency worth sending an ambulance out for.
In the end, his brother and a neighbor had to physically help him up and drive him over to the local urgent care, where he ended up being treated by a doctor who happened to be starting the opposite shift.
Chris Mendoza59 Chris Mendoza59 Newcomer
3 messages
joined Oct 2011
#365 ·
My father underwent hearing surgery today. I am wondering if it is appropriate to call the hospital to check on his status. He will likely remain in the recovery unit until morning, and my family is quite anxious for updates. We are dealing with Johns Hopkins. Does anyone know a direct number I can call, or is information strictly provided to those present in person?
Chris Mendoza59 Chris Mendoza59 Newcomer
3 messages
joined Oct 2011
#366 ·
Chris Mendoza59 said:My dad just had hearing surgery. I want to call the hospital to check on him since he'll likely be in recovery until morning, and we're going to be anxious at home without updates. It's at Mayo Clinic... does anyone have a contact number, or do they only provide status updates in person?

Update: Dad called.🙂
Carl Palmer2 Carl Palmer2 Newcomer
1 message
joined Sep 2011
#367 ·
I went to see my doctor yesterday, and she diagnosed me with bronchitis. She handed me a slip for some Flavamed to pick up at the pharmacy, though she also mentioned something about Coaxil being ready for me—probably just an automated notification from her system... Anyway, my dad went to the drugstore on my behalf using my insurance card, and he came back with three different medications: Coaxil, Flavamed, and Makcin. When I asked him why there were three, he just shrugged and said he handed over my insurance info and they gave him whatever was on file. It just occurred to me that during our appointment, the doctor noted that according to her computer records, there was an unfilled prescription sitting there from over a year ago. Is it actually possible that this Makcin is an old prescription from way back then? Can things really stay pending for that long...
vividsailor7 vividsailor7 Active Member
217 messages
joined Sep 2011
#368 ·
Emily Cook34 said:I went to see my doctor yesterday and she told me it’s bronchitis. She gave me a slip for Flavamed to pick up at the pharmacy, and then mentioned there was also some Coaxil waiting for me (I assume that was sent electronically through the system). Well, instead of going myself, my dad took my insurance card to the pharmacy, and he came home with three different medications: Coaxil, Flavamed, and Makcin. When I asked him why he had three, he just shrugged and said he handed over my info and they just gave him the meds. Then it hit me—my doctor actually mentioned during the appointment that when she checked my digital records, she saw an unfulfilled prescription from over a year ago! Is it even possible that this Makcin is some old prescription from a year or more ago? Can things really just sit there that long?

Coaxil is an antidepressant.
Flavamed is an expectorant used to help clear out mucus; you don't even need a prescription for it.
Makcin is a macrolide antibiotic.
There is no way. You almost certainly got the Makcin to treat the bronchitis.
Carl Palmer2 Carl Palmer2 Newcomer
1 message
joined Sep 2011
#369 ·
vividsailor7 said:Coaxil is an antidepressant.
Flavamed acts as an expectorant to help clear out mucus, and you don't even need a prescription for it.
Maczin is a macrolide antibiotic.
Given the circumstances, you likely were prescribed Maczin to deal with bronchitis...

Thanks.
Patrick Chase11 Patrick Chase11 Newcomer
3 messages
joined Apr 2008
#370 ·
I can't make it to my psychologist back home because of my college schedule, so I’m wondering if I can just walk into a clinic in the city where I'm studying? Do I need a formal referral from a doctor first, or can I just show up? I don't really get how any of this insurance and referral stuff works.🤷
swiftbear86 swiftbear86 Active Member
211 messages
joined Jun 2012
#371 ·
Emily Cook34 said:I went to see my doctor yesterday and she told me I have bronchitis. She gave me a slip for some Flavamed to pick up at the pharmacy, and then mentioned there was also Coaxil waiting for me (I think they sent that through the computer system). Anyway, my dad went to the pharmacy for me using my insurance info, and he came back with three different medications: Coaxil, Flavamed, and Makcin. When I asked him why there were three, he just said he didn't know—he just handed over my insurance card and got whatever was listed. Then I remembered my doctor mentioning she saw an unfulfilled prescription on my file from about a year ago. Is it possible that this Makcin is actually that old prescription? Can things really stay pending for that long?

Doctors have access to the full history of issued prescriptions, so they can see exactly which ones have been filled and which haven't. Basically, your doctor noticed that you hadn't picked up a specific medication before. That doesn't mean that old prescription is still valid or active today.
In the U.S., antibiotic prescriptions (like that Makcin) usually expire after three days, while other meds might be good for 15 days, and controlled substances only last five days from the date they're written. The pharmacy software flags the system when a prescription expires, so I highly doubt the pharmacist would hand over medicine based on a script that isn't valid anymore.
vividsailor7 answered your question.

I hope you feel better soon and get over that bronchitis!🙂
Chris Mendoza59 Chris Mendoza59 Newcomer
3 messages
joined Oct 2011
#372 ·
Does anyone know the visiting hours for Massachusetts General tomorrow since it's a holiday? I can only find the schedules for standard weekdays and Sundays online! Also, is it permitted to visit a patient who underwent surgery three days ago?
vividsailor7 vividsailor7 Active Member
217 messages
joined Sep 2011
#373 ·
Chris Mendoza59 said:Does anyone know what the visiting hours are at Mayo Clinic tomorrow since it's a holiday? I checked online and all I can find is the schedule for regular weekdays and Sundays! Also, am I actually allowed to go into a patient's room if they had surgery three days ago?

It counts as a holiday—basically just like a Sunday.
Benjamin Thomas24 Benjamin Thomas24 Newcomer
1 message
joined Oct 2011
#374 ·
I want to apologize in advance if someone has already asked this—I just received an email confirmation for a testing appointment, but the timing is absolutely terrible for me. Is there any way I can just reply to that email to reschedule, will they actually listen and update it, or am I stuck waiting around only to have to go through the entire online booking process all over again?
Thanks.
Rachel Hill45 Rachel Hill45 Newcomer
2 messages
joined Oct 2011
#375 ·
Benjamin Thomas24 said:I'll apologize in advance if someone else has already asked this—I just received an email confirming an appointment for my tests, but the timing is actually no good for me. Can I just send an email to request a change, or will they actually acknowledge that? Or am I better off just waiting it out and trying to book everything all over again through the portal?

I've actually dealt with something pretty similar myself, so maybe this might be worth looking into—might help you out.

A quicker path to hospital treatment—or at least, how I’ve been looking at it lately.

I managed to track down the latest report from Medicare regarding health statistics for June—you can grab the PDF right here if you want to dig through the data yourself: http://www.medicare.gov/health-statistics-june.pdf

To be specific—if you find yourself stuck waiting more than two months for an appointment at a particular hospital, you can generally expect a call from the Department of Health and Human Services. They’ll likely reach out to offer you the option of having that necessary exam or procedure handled at a different facility instead. The whole idea behind implementing the National Waiting List—which acts as the single centralized registry—was to trim down those wait times and, I suppose, prevent the headache of patients being scheduled for the same thing multiple times.

I guess what I took away from all this is that, in those specific instances where... So, I just noticed that the appointment date they gave me is more than two months out from when I actually placed the order—which, honestly, feels like a bit of a stretch. I guess it’s just how things are moving lately, but still, waiting that long seems excessive.The system—specifically the Department of Health and Human Services—tends to offer patients an earlier appointment at some other clinic or hospital, I guess. It’s basically their way of trying to prevent everyone from flooding the local facilities all at once when a certain date opens up.

I was wondering if this practice is actually being implemented in reality—and whether it covers every single type of screening, test, or procedure out there.

To be honest, I've been scheduled for an appointment in two and a half months—which feels like a massive stretch to me. It isn't even for some major, complicated surgery or anything; it’s just a routine follow-up. I don't recall ever having to wait this long for a checkup before, so the delay is a bit surprising, I guess.
Since I’ve already scheduled an appointment at one location—which I assume means I'm officially on the waiting list now—will the system automatically flag an earlier opening at a different clinic for me? I think the new rules say I'm actually not allowed to go around booking multiple appointments at various places myself anymore.

I’d really appreciate any info anyone might have—I haven't had any luck getting through to anyone at the main administrative hub of the hospital I've been assigned to today. 😢 😕
Nathan Baker Nathan Baker Active Member
106 messages
joined Aug 2010
#376 ·
I have this dilemma, and I’m honestly not even sure if it belongs on this thread, but... well, about a year ago, I ended up seeing a physiotherapist privately because my primary care physician wouldn't bother sending a referral. The diagnosis was cervical-brachial, lumbosacral... blah, blah, blah... and at the end, it noted: periodic therapy. I was given ten days, but the physiotherapist basically told me I was on my own to keep paying for massages and exercises. For a different reason altogether, I eventually landed in a neurologist's office. She explained that for conditions like mine, "periodic" actually means twice a year. When I mentioned this to my GP, she just shrugged and said, "Well, you know which exercises you need to do, what's the point of therapy? It won't hurt you." Look, it's not like I'm immobile, but saying I'm "fine" is a stretch... besides, these are the kinds of ailments that either stagnate or get worse; they don't exactly improve on their own. So... I really want my GP to refer me back to a physiotherapist, but I have absolutely no desire to see that same doctor again. She kind of made it clear through subtext that further treatment is available if I provide a "gift" or simply show up for another private consultation. She works both at a private clinic and at the hospital, so I saw her privately first, then used a referral for the actual therapy at the hospital. I thought about switching GPs entirely, but I'm terrified of accidentally landing someone even worse. Is it possible to cite last year's specialist report regarding "periodic therapy" when talking to my primary doctor? It doesn't specify the exact intervals, but according to the neurologist, for certain chronic issues, "periodic" implies a regular schedule, and it certainly shouldn't mean once every few years.

vividsailor7 suggested that next time I visit my GP, I should perhaps "amplify" my symptoms a little—which, frankly, is the only strategy I can think of. My doctor seems to think I'm exaggerating or something... I mean, my neck hurts, my back hurts... but to her, it's nothing.

Any advice?

@Kenneth Jackson77: I’ve waited over six months for certain tests myself, and the Department of Health and Human Services never exactly called me... I just spent my time calling various hospitals around town, asking when the earliest appointment was, and then deciding where to book. And rarely, very rarely, would I get anything sooner than three months out. You just get told everywhere that there are no openings and there's nothing they can do. How are you supposed to squeeze in if there's no space? "Ma'am, if it were an emergency, you'd be in the hospital right now; everything else isn't urgent"... great. What I want to know is, hypothetically speaking, if I could get an appointment tomorrow in a city 311 miles miles away, would I be entitled to travel expenses, or am I just stuck waiting in line somewhere closer?

And one more thing... I’ve touched on this before, but nobody seems to have a straight answer. A friend of mine has an incredible doctor who, whenever she sends her for testing, always marks it as "urgent," and she’s in for her scans the very next day. Meanwhile, I waited half a year for the exact same things. We even went in for the same diagnosis: high blood pressure. She needed an abdominal ultrasound. Both our blood and urine results came back fine; my doctor just said, "Oh, it's all good, just go occasionally, your internal organs are fine"... and that was it. Her doctor sent her for an urgent ultrasound immediately, and she was seen the next day, along with tumor markers and God knows what else... I saw the reports; I'm no doctor, but every single one had a conclusion stating everything was okay, yet she still got every test imaginable. I only got one, and then I waited six months. When she has sciatica, she gets an injection right away that makes her feel better; when I have it, I get Ibuprofen.
So, someone on this forum told me that "urgent" referrals actually exist. Well, clearly they do. I even witnessed it recently when a woman walked into neurology with a referral that the nurse commented on: "Ah, this was issued yesterday... and it says urgent... please wait, we'll see you immediately"... and the woman wasn't even hospitalized.

Honestly, excuse me, I'm just frustrated...
Arthur Lewis2 Arthur Lewis2 Member
11 messages
joined Nov 2013
#377 ·
Hey there... just had a quick question I wanted to run by you all...
If you were to let someone else use your Medicare coverage to get a dental prosthesis made, what kind of headaches could come up down the road, if there's even any risk at all? (Keep in mind, the actual owner hasn't ever used this benefit before!)

Thanks so much! 🙂
melloworca6 melloworca6 Regular
551 messages
joined May 2010
#378 ·
Arthur Lewis2 said:Hey... quick question...
If you let someone else use your Medicare coverage to get a dental prosthetic, what kind of trouble could follow later, if any, assuming the owner has never used that coverage before!?

Thanks. 🙂

Jesus, how does this stuff even cross your mind? 🤦

Are you planning on scamming people out of their health insurance, social security, passports, and everything else too?
Matthew Taylor17 Matthew Taylor17 Newcomer
9 messages
joined Feb 2012
#379 ·
Lisa Nelson70 said:So, someone on this forum told me that "urgent" referrals don't even exist. Well, clearly they do. I actually saw it happen recently—this woman walked into neurology with a referral, and the nurse just looked at it and went, "Oh, this was issued yesterday... and it says urgent... okay, just wait a moment, we'll get you in right away." And no, the woman wasn't even being hospitalized or anything like that...

Honestly, forgive me, I'm just feeling incredibly frustrated...

That urgent referral definitely exists! Usually, they are meant for tests that are genuinely time-sensitive—though, I should point out, "usually" is the keyword here, because at our lab, they sometimes slap all sorts of random things onto those orders, like certain markers that aren't actually urgent at all....
Nathan Baker Nathan Baker Active Member
106 messages
joined Aug 2010
#380 ·
Olivia Hayes89 said:There’s that urgent referral! Usually, those are reserved for tests that are actually critical—though I should clarify, "usually," because at our Labcorp branch, they sometimes slip all sorts of things onto them, like specific markers that aren't even remotely considered urgent....

Well, that was exactly what I was waiting to hear... thank you 😉.

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