CheckEmoji Community · the emoji forum
🏠 Home 🆕 What's new ❓ Unanswered 🔥 Popular 📡 RSS Members 👥 0 online log in · register
Home › IT › IT Support › How to fix bent CPU pins on a motherboard

How to fix bent CPU pins on a motherboard

Started by Sarah Morris4 · · 👁 4 views · 5 replies

📡 Subscribe to replies

Participants Sarah Morris4Larry Ortiz5Jessica Hayes
Sarah Morris4 Sarah Morris4 NewcomerOP
3 messages
joined Apr 2018
#1 ·
So, here’s the deal... I’m running into a massive headache with my ASUS ROG gaming z370 3. Right from the jump, when I was getting this rig put together, the guy building it told me the PC wouldn't even POST, and he figured the motherboard was likely the culprit. So, naturally, I hauled it back to the shop where I bought the ASUS ROG gaming z370 3, but they basically gave me the brush-off. They claimed they couldn't do anything because the CPU cooler and the processor were still mounted on the board. They told me to strip it down and bring it back, but they were already convinced—pretty much 100% certain, actually—that the socket pins got trashed during the CPU installation, and if that was the case, they wouldn't honor the warranty at all. Well, I get home, pull off the cooler and the CPU, and turns out the pins looked fine initially, but then I had a total klutz moment and dropped my phone right onto them, bending a few. NONE OF THEM ARE BROKEN! Just bent. But when I talked to the guys at the repair center, they told me there's nothing they can do in its current state. Since this board was pretty expensive, I'm wondering if anyone knows of a specialized service or maybe someone in the community who deals with fixing pins or even doing a full socket replacement? Ideally, I'd love to find someone in the Washington, D.C. area. Any leads would be a lifesaver.
lp
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#2 ·
That is honestly about the worst thing that can happen to a motherboard. It feels a bit silly, though—I mean, shouldn't the folks at the repair shop or the store where you dropped it off have just popped the CPU cooler off themselves to see what was actually going on, especially since it's still under warranty? 🤔 Also, I have to wonder about the person who originally built this rig for you—was he some kind of pro, or was it more of a "quick and dirty" job? If you didn't notice any bent pins on the board yourself, there's a chance he might have caused a short circuit, or maybe the board was just a lemon right out of the box. By the way, if you're thinking about trying to fix those pins yourself, Linus Tech Tips actually put out a video recently showing how to straighten them on Intel boards. It might be worth a look—who knows, you might actually pull it off...
Jessica Hayes Jessica Hayes Newcomer
5 messages
joined Apr 2018
#3 ·
Could you grab a photo of that for me? I'm trying to wrap my head around what's happening. It sounds like one issue involves fixing things on the older processor for those smaller games under 500, while the other part is about troubleshooting the motherboard where it jumped past the 1150 series.
Sarah Morris4 Sarah Morris4 NewcomerOP
3 messages
joined Apr 2018
#4 ·
Honestly, believe me when I say if I ran my own IT shop and someone walked in with a device still under warranty, the first thing I'd do is actually take a look to see what's going on, you know? Just to diagnose it... anyway, in the meantime, I found someone who managed to straighten out some pins for me, but it’s still not quite right—it's like they were bent before and now they're just flat. Regarding the guy who built this for me... look, everyone makes mistakes, I get that, but I seriously doubt he messed anything up enough for me to call him out on it because, first off, he's my godfather, and second, he's been building these rigs professionally for 15 years, so he knows his stuff, and third, we're talking about a build where all the components cost roughly $2,000, so I wouldn't dream of letting some amateur touch this... listen, when I went down to his shop and told him the motherboard wasn't working, he was adamant that the pins must have been crushed during CPU installation. When I explained what happened, he suggested maybe the board arrived damaged from the factory... long story short, thanks for the video, but honestly, the idea of building this myself scares me, plus I don't have the time, and I'd much rather pay someone with actual experience about $60 $100 and just be happy that everything is sorted out... everyone wins, right? By the way, one pin on the USB 3.0 port on the motherboard snapped, so I'm wondering what the odds are—if I get the socket pins straightened out, could I potentially get the board replaced? Since that USB pin counts as physical damage, but since that specific port doesn't affect whether the motherboard actually boots or not, what are the chances that fixing the socket pins would convince them to swap the board despite that one little broken pin
Here are the photo links, though the quality isn't great and it's a bit hard to see...
https://ibb.co/efYqXS
https://ibb.co/gczxCS
https://ibb.co/dQ3kz7
Larry Ortiz5 Larry Ortiz5 Regular
710 messages
joined May 2020
#5 ·
What kind of processor are you running? If it isn't the K-series, I’d honestly just pick up a newer, "lower-spec" motherboard—meaning a cheaper one. I'm not talking about the absolute bare minimum, either; just a solid budget board. Since it looks like you've already snapped a pin on the USB 3.0 port, well... maybe just be a little more careful next time, right? Believe me, by the time you actually find someone to fix all this, you'll have wasted so much time and energy—plus, your computer will just be sitting there collecting dust in the meantime. So, I’m sticking to my guns: just grab a new budget board and call it a day.
Sarah Morris4 Sarah Morris4 NewcomerOP
3 messages
joined Apr 2018
#6 ·
Intel i7-7700 a
And look, I totally get that this is probably going to be a massive time sink, but I really want to try and make use of the warranty somehow because if I don't, I feel like I’ve just thrown $333 straight down the drain... anyway, thanks for the help

You must log in or register to reply here.

Log in Register

🔗 Similar threads