amberhound62 said:Maybe the issue is that malus on your policy from AO, which might be why the price ends up higher than everyone else's. It’s possible that's one of those changes coming our way soon. Or maybe they just messed up the math. From what I gathered, you reached out via phone or email, but my suggestion would be to just stop by a local branch in person. That way, they can run the numbers for an AO policy right there on the spot.
In my case, Generalia is actually the better deal. I have a policy with a 50% discount, and about a month ago, I signed up for one for $588 (after a 10% discount). Based on my math, if I went through Generalia today, it would cost me exactly $460.
Honestly, I’m done dealing with them. I’ve officially given up because they are incredibly slow and inefficient. Plus, I’m not going to waste my time fighting for insurance that's nearly half the price of what I pay for collision on my other house.
It’s possible the calculation was wrong, but even if it wasn't, their behavior will drive customers away. They clearly have incompetent people on staff who don't know how to do their jobs, which is honestly shocking—you wouldn't expect that from a major US company, but here we are.
The malus is the same everywhere; as far as I know, everyone uses the same database, and it's easy enough to verify online—it's public info 🤷. If I can look it up without any insurance background, surely one of their employees should be able to do it too. The malus is calculated based on premium tiers, so if the base rate is the same and the percentage keeps climbing, it means I don't have a malus. That would make this insurance more expensive than elsewhere, and I really don't think that has anything to do with a new system.
It’s possible that AutoZone is slightly cheaper (maybe by 10%, from what I understand) for people over 30. Unfortunately, I'm just two years shy of that, but even then, it wouldn't matter since their collision coverage is so pricey. To me, they are just expensive and inefficient.🤷