IRS and Tax Filing Issues

I usually just try switching over to a few different browsers if one isn't cooperating. 🙂 I'll test out Chrome or maybe Firefox—though, naturally, it’s never once worked for me in Opera.

Taylor Campbell4 said:I usually just try switching over to a few different browsers if one isn't cooperating. 🙂 I'll test out Chrome or maybe Firefox—though, naturally, it’s never once worked for me in Opera.

Mozilla isn't even giving me the time of day right now. I still have Chrome installed, so I suppose I'll give that a shot.
Generally speaking, those clunky government websites are supposed to run on IE, so that's my go-to for them, but since it’s acting up today, I guess I'm just out of luck. 🤷

velvettiger10 said:The IRS website is being completely useless today.
Is anyone else running into this same headache?

I’m doing everything by the book using IE, so it recognizes my digital certificate, I punch in my PIN, and then... nothing. Absolutely nothing. It just sits there on the landing page like it's frozen in time. 😕

I’ve already cleared out all my cookies, and I'm running genuine Windows on this machine. My card reader is working perfectly fine, too.
I honestly have no clue what the issue is. 🤷

Up until today, I’ve had zero problems accessing the IRS portal from this exact computer.

-Go to the main application landing page (the one with the Login / Registration options).
-Before you try logging in, look at the top left of the page and select Tools/Compatibility view (just a quick left-click)
-Now, try logging in.

(If the "Compatibility view" option is greyed out, you'll need to go into Compatibility view settings, paste the application's URL into the address field, click Add, and then follow the steps above again.)

Henry Chavez5 said:-Go to the main application landing page (the one with the Login / Registration options).
-Before you try logging in, look at the top left of the page and select Tools/Compatibility view (just a quick left-click)
-Now, try logging in.

(If the "Compatibility view" option is greyed out, you'll need to go into Compatibility view settings, paste the application's URL into the address field, click Add, and then follow the steps above again.)

Thanks a million! 👍
Everything is working perfectly fine now thanks to those instructions.

I actually managed to get things sent through Chrome yesterday.

I have a question regarding this new PIN. It seems someone was messing around with my credentials and entered the wrong PIN for the IRS portal multiple times, which caused my account to get locked out automatically...
Now that I’ve finally been issued a new initial PIN, I find myself wondering: should I be using this new one exclusively? Specifically, when the system prompts me to sign an official document—which happens quite frequently—am I supposed to input this new PIN, or should I revert to the previous one?

Brian Campbell36 said:I have a question regarding this new PIN. It seems someone was messing around with my credentials and entered the wrong PIN for the IRS portal multiple times, which caused my account to get locked out automatically...
Now that I’ve finally been issued a new initial PIN, I find myself wondering: should I be using this new one exclusively? Specifically, when the system prompts me to sign an official document—which happens quite frequently—am I supposed to input this new PIN, or should I revert to the previous one?

Yep,

Help 🙂 We just set up our account on the IRS portal and finally got our USB activation ID from the Treasury, so we're officially registered. But here’s the kicker: the system is completely rejecting my digital signature. It won't work, period. Does anyone have any clue why this is happening?!

Honestly, it might just be a browser issue. If you scroll back a few pages, there’s actually some advice on what settings to tweak if you're trying to hit the IRS site using Explorer or Mozilla... or maybe it's that USB security key from Chase that's acting up (that was my headache). The IRS website has both official guides and user manuals posted right there. They were a lifesaver for me.

On my PC, I could only get it to work using Internet Explorer or Mozilla—Chrome just wouldn't cooperate, no matter what I tried.
And on my Mac, it seems like Mozilla is the only one doing the job.

Is anyone else having trouble filing their sales tax this morning?

I can't say for sure about how things will look tomorrow morning... but honestly, everything just went off without a hitch a moment ago.

Does anyone happen to know if the IRS actually stays open until 3:00 PM on Saturdays for reviewing tax filings? I'm trying to get this paperwork sorted, but the system won't let me digitally sign my forms—it keeps rejecting the electronic signature for my sales tax return. Is this happening because it’s Saturday night at 8:30 PM, or am I running into some other technical glitch with the portal?

That’s not even the issue—the form submission window runs from midnight to midnight.
Maybe you installed a newer version of java, which is causing the glitch (or maybe you're stuck with an outdated one).

Raymond Martinez10 said:That’s not even the issue—the form submission window runs from midnight to midnight.
Maybe you installed a newer version of java, which is causing the glitch (or maybe you're stuck with an outdated one).

I did a full system refresh and everything, but still nothing works... I tried again at 9:00 this morning and he finally signed it... it looks like even the submission window isn't following the 0:00-24:00 rule anymore 🤷 I thought that was the case too...

Of course he’s doing it now, right when you're trying to get through regular business hours. You can't just hand off paperwork to Larry Summers whenever you feel like it...
He shuts the internet off at 7 PM.

What on earth is going on with this electronic tax filing system? 🙂

How is it possible that we still see these outdated digital forms—the ones used back before we fully integrated into the USA—cluttering the official Federal Government websites, even though the PDF versions supposedly follow current federal regulations? 🤷

When exactly does anyone intend to fix this mess? It seems their only solution is to force us to hand-deliver paperwork until they decide to show up during their annual vacation and deal with the fallout then.

The Federal Government employs an absolute army of people, yet they remain staggeringly slow at resolving even the most basic technical discrepancies. 🤣

Look, if you're still filing using the "old" forms in June, what's the big deal? 🤷

Hey everyone.
I’ve never had any trouble filing forms through the IRS portals or the state tax sites before, but now I'm trying to submit an R-Sm form through the electronic registry and I keep getting hit with this error:
ClassNotFoundException
hr.fina.eRegos.digsig.applet.DsigApplet.class
Look, I'll be the first to admit I'm not exactly some IT wizard when it comes to computer stuff. If anyone knows what's causing this headache or how to actually fix it, I would really appreciate the help.
Thanks in advance.

It looks to me like their site just crashed—some kind of server error on their end. Who knows, maybe it'll be back up by tomorrow.

Just to be safe, try using a different browser—maybe even a third one—and let their customer support know what's happening.

Jose Stewart29 said:Hey everyone.
I’ve never had any trouble filing forms through the IRS portals or the state tax sites before, but now I'm trying to submit an R-Sm form through the electronic registry and I keep getting hit with this error:
ClassNotFoundException
hr.fina.eRegos.digsig.applet.DsigApplet.class
Look, I'll be the first to admit I'm not exactly some IT wizard when it comes to computer stuff. If anyone knows what's causing this headache or how to actually fix it, I would really appreciate the help.
Thanks in advance.

@goranbo - thanks for the help

Man, if I had just posted this sooner, I would've had it fixed already. 🤣
Basically, I just wiped Java off my machine, reinstalled version 7u17, and boom—it worked.
Sorry for the bother, move along, nothing to see here.😁