#841 ·
Thank you account... my husband finally got it installed today—I’m going to test out the tax software tomorrow, so fingers crossed everything runs smoothly! 🙂
Started by Timothy Morgan38 · · 👁 79 views · 2K replies
Ethan Mitchell4 said:So, I decided to fix things up the other day. I downloaded a new version of Java, and suddenly my Chase app stopped working entirely. I called them, obviously, and after sitting on hold for half an hour, they just told me to wipe out all the old Java versions and reinstall the new one from scratch.
Once I did that, Chase started working fine, but then Bank of America went totally dead on me. I spent another thirty minutes waiting on the phone with them, though the fix wasn't even that complicated—it kept throwing an error about an "unknown authority" certificate or something like that. I just had to click "OK," and now it’s running.
And don't even get me started on the fact that I access Bank of America using my Finance card. It took them a full week to figure out how to renew certificates at Bank of America; I actually had to drive down there twice with my card just for them to tell me: "You don't need a separate Bank of America card since you're already logging into Bank of America online using your Finance card."
Honestly, those IT people drive me crazy, acting like this stuff is child's play for those of us who aren't tech experts.
Nicole Lee6 said:I had the exact same nightmare trying to get into my Bank of America online account—it just kept throwing errors saying the site wouldn't load. So, they told me I needed to download a fresh version of Java because apparently that was causing all the lag, and finally, I managed to get in. But then, get this: the very next day, I'm locked out again! This time, the support folks suggested I try using Google Chrome instead. It turns out that ever since I updated Java, my online banking won't work at all on Mozilla (supposedly Mozilla doesn't play nice with the new Java version), though it seems to run just fine through Chrome. 🤷
Carol Price4 said:I accidentally downloaded the new version and nearly lost my mind 🙂, so my husband just wiped everything and reinstalled version 21—and boom, both the IRS site and my bank worked instantly. I'm running Windows 8 and Chrome...
But seriously, like you said, they make it way more complicated than it needs to be—you'd think they were working for the NASDAQ or trying to launch a satellite.🤣
Ethan Mitchell4 said:I was absolutely floored when I read this on the Chase website
http://com.chase.com/faq.html
Most existing SmartCard readers can be used with Chase cards. It doesn't matter whether you use our specific reader or one you received from another bank. The simplest way is to insert our card into the reader you already have installed and launch our service.
There is a possibility that the cards you use for online banking with another bank may have different technical specifications than those used by Chase, which could lead to driver compatibility issues. In such cases, you might not be able to use both services from the same computer.
That is the answer to question number 13.
Driver issues??? Seriously? Just coordinate with each other instead of making everyone else deal with the fallout. What am I supposed to do, buy a whole separate computer just in case? Am I expected to own a different PC for every single bank because these big shots can't agree on a standard??
ruggedmaker2 said:I’m honestly lost here.
Look, I can actually 😁
One reader (this ancient thing that’s probably older than I am, came with my Zelle account) handles multiple cards without skipping a beat. To be fair, I have zero clue which version of the Activision cardholder software I’m even running, but hey, if it works, it works.
Mind you, I’m still rocking Windows XP Professional on this machine. One single reader takes cards from Chase, Bank of America, Wells Fargo, and Citibank—everything just works perfectly.
Is it just that I’ve got a genius IT guy 😍 or what? 🤔
ruggedmaker2 said:Look, we aren’t handing over a single thing unless the law says we have to. 😁
We’ve got lines of credit open at a few different banks, and honestly? They take every single 1099-MISC we throw at them.
I mean, if you ask me, I don't even think they look at them. They demand the 1099-MISC, we hand it over, and then the bank just sends back some mountain of their own paperwork for us to fill out anyway.
It really feels like these banks don't even use the forms for anything useful—it’s just some bureaucratic ritual they perform because they can.
Jose Turner57 said:Does anyone know how to fix the ID for September? It’s the final one. Has anyone dealt with this before?
Brenda Gomez89 said:I really need some help here,
I just picked up a new PC running a 32-bit Windows 8 system, and I am hitting a massive wall with the IRS website. Everything works perfectly fine in Internet Explorer 10 right up until the moment I try to sign a form, and then I just get hit with an error saying the form isn't signed.
I’ve already tried installing Java 7.21 and then upgrading to Java 7.45, plus I have done a complete, clean reinstall of ActivClient multiple times now.
I can't even get the reader to load at all in Firefox.
Even when I actually manage to force the DLL to load in Firefox, things just break again—either Chrome tells me there is "no active reader" or Firefox claims "no certificate selected."
The IRS keeps insisting the issue is my certificate and telling me to call the Treasury, but I honestly don't buy it because this exact same card works flawlessly on my old Windows 7 machine using Java versions 7.45, 7.21, or 7.17. Now the Treasury is blaming the IRS application and Java, and they're just passing the buck back and forth.
Personally, I'm starting to think that their DLL just isn't compatible with Windows 8, or at least not fully.
Is anyone else actually getting the IRS site to work on Windows 8? Does anyone have a clue where I should even start looking for a fix?
Brenda Gomez89 said:I really need some help here,
I just picked up a new PC running a 32-bit Windows 8 system, and I am hitting a massive wall with the IRS website. Everything works perfectly fine in Internet Explorer 10 right up until the moment I try to sign a form, and then I just get hit with an error saying the form isn't signed.
I’ve already tried installing Java 7.21 and then upgrading to Java 7.45, plus I have done a complete, clean reinstall of ActivClient multiple times now.
I can't even get the reader to load at all in Firefox.
Even when I actually manage to force the DLL to load in Firefox, things just break again—either Chrome tells me there is "no active reader" or Firefox claims "no certificate selected."
The IRS keeps insisting the issue is my certificate and telling me to call the Treasury, but I honestly don't buy it because this exact same card works flawlessly on my old Windows 7 machine using Java versions 7.45, 7.21, or 7.17. Now the Treasury is blaming the IRS application and Java, and they're just passing the buck back and forth.
Personally, I'm starting to think that their DLL just isn't compatible with Windows 8, or at least not fully.
Is anyone else actually getting the IRS site to work on Windows 8? Does anyone have a clue where I should even start looking for a fix?
Brenda Chase3 said:I’m looking for some insight from anyone who regularly uses the online healthcare portal. Is there a specific way to register someone who is currently covered under unemployment benefits? I'm wondering if they need to be officially de-registered from their unemployment status first before we can successfully enroll them through the system. In the past, when we used to handle everything in person at the local Medicare office, the clerk would simply process the de-registration for unemployment and the new employment enrollment simultaneously. However, now that I'm trying to do this digitally, as soon as I enter their Social Security number, the system flags them as already being insured—which I know is true, given their unemployment coverage—and then blocks me from completing the enrollment. In a situation like this, should I just give Medicare a call to sort it out, or is there a better way to handle it?