Just like most people here, I grabbed my device from them simply because they had the lowest price tag.
Honestly, I wouldn’t touch them again, and I definitely can't recommend them to anyone.
I’ve bought stuff hundreds of times from sellers in China, the UK, Canada, and yeah, right here in the US. Usually, if something goes wrong, you get a refund or an exchange without much drama—sellers actually act right and follow the law. But when it comes to an iPhone, that whole "customer is king" thing? Total myth.
Basically, when my device arrived back in early 2021, it was a total dud. We had a written agreement that they’d give me a full refund once they received the unit back in Canada—sent in the exact same original packaging I got it in. Well, once they actually got it, they suddenly changed their tune. They started claiming there was a "misunderstanding" and said they'd "fix it" later (as if they hadn't already put in writing that I'd get my money back per their own terms for a DOA unit). Then the games began. They started hiding behind EU regulations and I spent weeks waiting for an agent to reply via some terrible Google Translate mess in English that they just ignored.
Fast forward seven months, and they finally sent out a replacement that actually works. But there is zero chance I’m risking those warranty scams again just to save a few bucks. Seriously, this is hands down the worst online shop ever. DO NOT USE THEM unless you're incredibly lonely and actually enjoy spending months arguing over a basic warranty claim. 🙂
