Dennis Grant5 said:Greetings, everyone,
I’m currently in the middle of making some preliminary preparations for a wedding set for 2010, and as you can imagine, I find myself increasingly preoccupied with the dessert and cake situation. Does anyone here have any firsthand experience with cakes from the Kašnar bakery? They keep trying to steer me toward Zovko, Laguna, Se-mi, or even Ineli... (I would truly appreciate any impressions or reviews you might have, and if anyone happens to know their current pricing).
Thanks,
Alright, here’s my firsthand take on their pastries.
I copied this from another forum because I can't be bothered to retype it all.
I was prompted by yesterday's conversation with Mr. Mary from the Kašnar bakery over in Dubrava.
Back in February, we put down a deposit for 25kg of assorted pastries and a wedding cake, totaling $1133. The deal was 24kg of mixed treats and a mandatory 1kg of Šubarica for our table.
The first shock hit on the actual wedding day when my husband went to pay the balance and pick up an extra 8kg of pastries for the guests. The guy working at the shop had absolutely no clue where our order was. He actually had the nerve to ask me to show him a catalog just to prove which cake we ordered! Then he calls the kitchen to ask if they even have enough pastries left. Just as I'm finishing my makeup, my husband calls me panicking because the shop has nothing—they're completely lost.
We get to the venue, and after a while, we ask the waiter where the Šubarica is. Of course, it wasn't delivered... I was losing my mind.
Then comes cake time. A waiter comes over and warns us to be careful cutting it because the cake is wobbling everywhere. It didn't even arrive at the restaurant until 6:30 PM. Apparently, they didn't even start making the cake until my husband left the shop around noon.
I can't say much about the taste since it wasn't even fresh, but the real kicker came on Sunday. My sister-in-law wanted to give some leftover pastries to the neighbors, and a couple of the packs were already moldy. What a disgrace.
I stopped by the bakery yesterday to ask for their complaint book, but guess what? They don't even have one. Isn't that supposed to be displayed clearly by law?
I called Mary, the owner, and told him everything that happened. He just had the audacity to ask me, "Where have you been until now?" I'm telling you, I am never stepping foot in that bakery again. They are totally unprofessional, and honestly, what happened to us could happen to anyone. The man didn't apologize once; he just kept shouting that it was impossible. When I asked how it was possible to need a catalog to find an order on the wedding day, he just shut up. I gave him a piece of my mind and walked out.
I just hope anyone thinking about using Kašnar's realizes they might end up ruining their perfect day.