wiredcanyon94 said:Just tell us what kind of answer you're looking for, and we'll give it to you.
I’m leaning towards that option about pulling the drive out; honestly, it just seems like the most straightforward way to handle things.
Lisa Thompson72 said:When was the last time you actually cleaned it out (if you ever have)? It would definitely help because they tend to clog up really easily. If it hasn't been touched in a year or two, the thermal paste has probably dried out too, which might actually cause more harm than good at this point. If you happen to have access to an air compressor, that’s a pretty decent quick fix just to blow everything out, though the old paste could still be an issue in that case.
I don't think you can really afford to wait around, because if they decide to take the whole thing apart, that's going to take some time. It depends on the specific laptop, but you could easily spend a few hours on something like that without much trouble—the real question is when you'll actually find the time to sit down and get it done. Plus, most shops won't even let you watch them work. I've personally never been allowed to, and it's not because I have anything to hide, it's just impossible to focus when people are hovering over your shoulder.
I'm not quite sure where you're planning on sending it for repair. If you're looking for somewhere in New York City, I can recommend a couple of spots where the technicians are solid and you won't have to worry about much. But if none of those sound right, I'd be happy to take a look at it myself 😁
He’s three and a half years old, and honestly, I've never once cleaned him out.
We tried hitting the exhaust at the gas station a few times to clear things out, but honestly, it hasn't made a lick of difference.
I’m not even in New York City right now, otherwise I totally would've thought about taking you up on that.😁
Joseph Peterson5 said:It’s a pretty smart move to bring it into the repair shop, but honestly, you should make sure to ask them to pull the drive out right when they take the laptop from you.
Well, there you have it.👍
darkowl72 said:First off, I don't get how you can trust a single hard drive with all your important files without having a backup set up. That’s just asking for trouble.
Go grab a cheap external USB drive—even a used one from Best Buy would work—and copy everything vital onto it. Make sure you actually double-check that the transfer worked. Once you're sure, wipe the data off your laptop and run a defrag to try and prevent anyone from recovering those deleted files. Look, defragging isn't a foolproof way to scrub data, but you'd have to be an actual forensic expert to recover anything after that, and I doubt anyone's going through all that effort.
After that, take the laptop in for a cleaning. If it's never been opened up, it definitely needs it. Also, you really should have specified the exact model, the processor, and so on. It would also help if you ran some temperature monitoring software and posted a screenshot or at least told me the actual numbers. Saying a laptop "gets really hot" is uselessly vague; it depends on a million different things.
And I'm assuming you're keeping the laptop on a hard, flat surface so the vents can actually breathe?
It's not even that those details are critical, it's more about the privacy aspect for me.
The photos of my kid are backed up on two different drives anyway.
I honestly feel like nobody here actually cares about digging through someone else's stuff; to me, my computer is totally private, just like my phone, and I'm just not comfortable handing it over to anyone.
The model is Dell XPS Intel
Intel core i3 2,1 ghz
4 mb ram
Windows 7 64-bit
It usually sits on my desk, and I even added those two little risers to tilt it up slightly so it gets better airflow, but even that hasn't really helped.
It’s pretty loud, and the fan is basically running constantly, so I'm guessing that means it's overheating.
Plus, I've had this clear rubber keyboard protector on it since day one—not just to stop dust from getting under the keys, but mainly because I was worried about spills.