Mistaken wire transfer/payment error
in Banking, Insurance & Loans ·
nimbleheron said:I'm dealing with pretty much the same headache.
So, I was an AT&T customer, and after getting hit with some collections, I started paying it off $133 in 12 monthly installments directly to AT&T's account, or so they told me at the time. Fast forward about a year after my last payment, and now the collection agency is telling me: "Oops, you sent that to the wrong account; you should've been paying us instead. You gotta go ask AT&T for a refund." So, I filed a formal request with AT&T on September 23rd, attached all my receipts and everything. Since then? Crickets. First, they promised to have it sorted within 15 days of receiving it (back on Sept 23rd), but then they changed their tune and said the dispute was being processed starting October 5th, meaning the new 15-day window ends October 20th. Well, October 20th is basically here, and I haven't heard a peep from them... Is there any way the IRS could just force a refund since that's where the money went?
What's my move here...
Once a garnishment kicks off, isn't the only smart move to just get that money into your account immediately (so it goes straight to the creditor)?
If you actually paid AT&T directly, they should have seen the debt dropping—or disappearing entirely—and been required to clear the garnishment with the bank (or the IRS).
That whole "you should have paid the agency's account" thing? Pretty sure that's total nonsense. Such an account doesn't even exist!
Just settle this directly with AT&T.