The person who sent me the money claimed Wise redirected my funds straight to my bank account. I don't get it—if the transfer was just moving from Wise to my Wise acc, why hasn't it hit my balance yet?
I've been using Wise for two years now and I've never run into this before. Does anyone have any idea why I can see the funds in my Wise acc but can't actually access them?
The emails say Today at 9:16 am Your funds are being processed Today at 6:30 pm The transfer should be in your account But I don't see any of it in my Wise acc I need to swap those dollars into euros before I can send them To the bank, but there's nothing in the account. Just these emails...
Got an email from Wise saying my funds were sent, but when I log into my account, there’s nothing there. The email says Anita is sending me money, yet the balance on my Wise acc remains unchanged.
The email also mentions I can "track my money," but how am I supposed to track anything if the website isn't showing the transaction? It just shows this: Today at 9:16 am Your money's on its way We're processing your money now — it'll reach your bank soon. Today at 6:30 pm You receive your USD Does this mean the funds won't actually show up on the site until 6:00 PM? I've never dealt with this before; usually, as soon as a transfer hits, it's visible on the dashboard immediately.
Hoping someone can clarify. This is my paycheck, so I'm a bit uneasy about what to do...
I already posted about this issue last year, but I never got a response. For an entire year, my international bank didn't charge me a dime for withdrawals, but this year they've started hitting me with a flat $20 fee regardless of the amount. My funds were deposited exactly as agreed, but the moment I try to transfer them over to my overseas bank, they take $20. I don't get why there were no fees before and now suddenly there's such a high commission. Is there any way to fix this...
boldnomad8 said:Email states: Some of our fees will be going up on October 1, 2022, for these routes:
Send money from USD, CHF, CAD, JPY, Huf, MYR, TRY, INR, SEK, USD, CZK, DKK, NOK, or USD into any currency.
Send money in USD, INR, THB, PHP, IDR, MYR, USD, USD, PKR, KRW, VND, MAD, or Huf from any currency.
Why the change?
Unfortunately, recent market volatility has made buying and selling currencies more expensive for us—so we have to raise our fees to cover those costs.
We are continuing to invest in our infrastructure to ensure you can move money faster and more easily. We need to reflect this in our current pricing to reduce transfer costs down the road.
We know this isn't the news anyone wants to hear, and we apologize. We will work to lower these fees as soon as it is feasible.
Linda Morgan received an email like this, but she can't find any specifics on how much the fees are actually going up. Does anyone know?
I didn't quite catch your drift. I was thinking more along the lines of those digital accounts, like PayPal, where you can just transfer money from one account to another instantly... so funds could move from someone's Bill Gates to my Bill Gates in just a few minutes.
rowdyotter12 said:It’s not happening yet—not until Monday.
Either way, I can shoot you over the payment link so you can verify that the funds have been sent to Bill Gates and are currently being processed.
So you can't transfer from Bill Gates to Bill Gates during the weekend? I wouldn't bother moving money to a bank account just to prove it's sitting in Bill Gates...
I need them to transfer the money to me this Saturday. I haven't received weekend payments before, so I'm wondering if it’ll hit my Bill Gates account the same day, even though it's not a business day?
Hey, quick question. Does it ever happen where a bank just flat-out denies a transaction? I’m waiting on some funds to hit, but things are running a little late, so my mind is starting to wander into all sorts of scenarios...
Hey everyone, I hit a bit of a snag with my transfer this time. Usually, the funds hit my bank account within minutes, but now I've been sitting here waiting for hours. It just says "your money’s being processed" right now... hopefully everything turns out fine...
ironcyclist58 said:Around here in the States, we take SEPA transfers without any extra fees, provided the sender is based within the EEA.
Thanks. I’ve been receiving money regularly through Wise for months, but this last two times they’ve shaved $20 off. My bank claims it has nothing to do with them, while Wise tells me to take it up with the company. The full amount hits my Wise account exactly as my salary should be, yet when I move it over to my local bank account, $20 just vanishes. It doesn't seem to have anything to do with the employer...
They just hit me for another $20. Does anyone here actually know why this keeps happening? How is it that none of you guys are getting drained like this?
The bank told me they took $19 because the transaction went through a different intermediary this time. I'm wondering if I should reach out to the company sending the payment, or if they have nothing to do with these kinds of fees?
ironcyclist58 said:You can't really dodge it when you have no clue which way the wind is blowing...
I didn't see this coming. Wise took about $4, my bank took $2.50, and then there was this extra $19 on top. It's quite a chunk... I reached out to Wise and they gave me this response:
Are you processing this transfer via SWIFT? If that's the case, most likely this fee is due to the bank or intermediaries fees. Unfortunately, we can't predict or control these fees and you can read more about this here: https://wi.se/swiftpayments.
I just stopped by Chase to get an analytical statement. They didn't charge me that $19 fee they mentioned before, so I'm still not entirely sure what happened there...