Lisa Perez50 said:Forgive me, I totally missed that part of the question. My wired speeds are absolutely fantastic. The max should be 30/5, but I'm actually getting 31/5.5. I ran a speed test right next to the modem on Wi-Fi and hit 30. But in my room, where my laptop has been sitting in the exact same spot for two years, it suddenly won't go above 18 Mbit/s. It used to hit 30. Clearly, the issue is either the modem or the laptop, even though the signal strength is showing full bars.
I think I might (and probably will) have to move this inquiry to a different thread.
It isn't 100% the computer; I spent nearly two months dealing with this headache. My wireless speeds were constantly dropping, so I kept calling customer service, only to hear the same tired script every single time (did you try this, did you do that, is the router too far away, let's change the channel, etc.). Interestingly, back when I was using Terastream (HT), I never had any issues with speed drops, even though everything was in the same physical location. During the last call, I finally got a technician on the phone who actually knew what they were doing, and he solved the problem (WiFi at 65 Mbit, LAN at 100 Mbit). It is quite amusing, however, how my phones never yield the same results as my computer (on mobile, the speed won't break 40 Mbit). Regards.
