connected, no Internet
usually means you're talking to the router just fine, but it can't actually figure out any "names" on the web... basically a DNS issue
open up the command prompt on your PC and type
firstly
ipconfig/all
to see what's going on with your connections
then
ping -t
is just your router's address, like 192.168.1.1
if that stays steady, then your Wi-Fi connection to the router is solid
next
ping -t 212.39.98.161
this pings a direct IP address so we aren't testing "names" yet
if you get a continuous list of "reply from xy ms"
then the connection itself is working
only after that do you try testing actual "names" (best to open a second cmd window while the first one keeps running)
ping -t
www.nytimes.comsee if that works...
honestly, those built-in Windows troubleshooting tools are pretty useless
just "we are troubleshooting your problem" and then nothing happens