Kate Ward16 said:I seriously have to vent about this!
Just over two weeks ago, I bought some stuff from a user on this forum, and she shipped it out the very next day.
Five days pass. No package. Six days, seven days... nothing. With the tracking number in hand, I call the local post office to check on it, and honestly, they try to play me for a fool, claiming they have zero record of the package ever being sent. So, the next day, I head down there in person with a friend who works at a private law firm—she’s just an intern, but you wouldn't know it by how she carries herself—and I kick up a massive scene.
Thirty minutes later, my phone rings. Suddenly, they've "found" the package and promise to deliver it the very next day.
That was yesterday. Today, the package—which apparently "suddenly appeared," or was "actually sent all along," or was "finally located"—shows up at my door. They offered huge apologies and, to make up for the "inconvenience," they aren't even charging their usual $1.75 for delivery.
It's absolutely disgraceful!!!
As for the seller? Total rockstar. She was right there in the trenches with me trying to sort this mess out!
Good for you for handling it that way; that's exactly what they deserve.
The USPS has been driving me absolutely insane for months now, so today I sent them one final warning before I file a lawsuit.
I could go on forever listing the problems that just keep piling up lately.
Everything started going downhill when our mail carrier changed at the beginning of last year.
First, my cell phone bills were arriving way too late, so I couldn't pay them on time and kept getting late notices and whatnot.
I thought it was an issue with the provider, so I called them, but they told me it wasn't their fault because they’re required to issue the bill by the 10th of the month.
I went to complain to the supervisor, who spoke with the carrier, and after that, the bills actually started arriving on time, before the 10th, for the next two months.
Then the yellow slips started lagging—you know, those notifications saying a package is waiting for me. Sometimes they'd be four days late.
Basically, if I didn't rush to pick up my package the very same day, it would just get sent back to the sender.
I was being forced to pay storage fees through no fault of my own, so I finally snapped.
I talked to the supervisor again, but it felt like a total waste of breath, so on Angela Flores76's recommendation, I sent an email to the regional headquarters in New York City.
They apologized, but of course, they had to mention how "difficult" it is to prove it's the carrier's fault and all that nonsense. Then they gave me phone numbers and emails for the office in St. Louis, as if that's going to fix anything.
And of course, it happened again. For my last two packages, the notice arrived four days late. Not to mention that recently, my parents received a gift from their union that wouldn't fit in the mailbox, so the carrier just forced it in, and they got it in a completely destroyed envelope.😲
It was crumpled and torn beyond recognition.
Then, two weeks ago, they "lost" a package I was sending—just a standard letter, really—so I didn't even bother looking for it.
After my latest notification arrived four days late, I totally lost it and emailed the main office in Miami, telling them I'm going to sue for everything under the sun: if my phone gets cut off, I'll sue for damages and lost income; for the ruined shipments; for property damage caused by negligent handling, and so on.
And I fully intend to follow through on that threat if this keeps up.👎👎
