Jack Smith5
Active Member
87 messages
joined Jan 2011
1) Has anyone else noticed that FedEx has suddenly started demanding you wrap boxes in paper?? I went to drop off a package today—just a few pounds, roughly 8x8x12 inches, neat, taped up, and clearly labeled—and the woman tells me they now have to be wrapped and sealed with their own specific security seals. And then, once they seal it, you supposedly have to sign four different seals on every single side of the box, from the top down to the side, overlapping the seal itself. I just stood there blinking.
Honestly, what kind of nonsense is this? Their shipping process was already an absolute nightmare; if you're sending something COD, you have to fill out two separate forms (it used to be three) plus write the address on the box. Now we add this? The whole ordeal took me about 20 minutes, even though I had everything ready to go: the payment slip printed out and everything packed in the box with the addresses written on it.
I don't think they'll be seeing my face again anytime soon...
Does anyone know who the cheapest competitor is? Maybe UPS? And how much would they charge to ship a package from one coast of the US to the other? Let's say the package is worth $33, using those dimensions mentioned above. Also, does the competition require this ridiculous sealing and paper wrapping?
2) In my opinion, the most efficient way to handle shipping would be this:
Go to the carrier's website, fill out the online form with your info and the recipient's info, etc., and jot down the order number from the screen. Then, head to the shipping center where they have a kiosk, sort of like those self-checkout scales you see at a grocery store.
You put the package on the scale, type the order number into the screen, and it immediately prints a label large enough to cover both the top and the side of the box. You just stick the label on, and the top shows the sender and recipient info along with the service type (COD, fragile, etc.), while the side features a barcode with a digital seal and electronic signature for registration.
You take that labeled package to the counter, they scan the barcode to confirm everything is correct, issue the receipt, you pay, and you're done.
No manual forms, no stupidness with wrapping and hand-stamping. If there isn't a massive line, the entire procedure from walking in to walking out would take two minutes. Hop on the scale, punch in the number, slap on the printed label, hand it over the counter, they scan it, you pay, and you're out the door.