Sam Cruz11
Member
10 messages
joined Dec 2016
Hey there!
So, Iβve got a bit of a massive headache here. Iβve been ordering a ton of stuff for my grandma lately, but lately, her packages just aren't showing up. Itβs getting ridiculous. We checked the tracking numbers from China, and according to the info, one package cleared customs and hit her local US Post Office about two weeks ago, and another one showed up there maybe 4 or 5 days ago. But when she actually went down there with a printout of the Chinese tracking (using Yuntrack, not that RFxxxxxxxxxUS one), the lady at the counter basically told her they have no idea what she's talking about and can't track those numbers. Look, I get that they might not be able to scan a random Chinese tracking code, but if the system says it reached the local office, where the heck is it? Did it just vanish into thin air? Or did it fall into a black hole?
Has anyone dealt with this before? Is there anything I can even do? Like, is there a manager I can call? Because honestly, trying to get a supervisor on the phone at the post office is about as likely as winning the Powerball...
Also, we have a few other little packages with standard tracking numbers, and theyβve been stuck on "Sent item abroad" for almost two weeks now. Unless theyβre coming by boat, shouldn't they be here by now, right?
Thanks for the help! :-)