Bradley Lopez11 said:So, here's a little rhetorical question for you guys—kind of off-topic, I know, but bear with me...
What are you actually supposed to do when someone sends you broken junk through some random online marketplace? Like, the thing just doesn't work.
The only way to reach them is via email. We sort of reached a "handshake agreement" over the platform (if you catch my drift) that I’d ship the item back. It felt sketchy from the jump, though—when he was selling to me, he was all over the emails, super responsive and helpful, but the second I had to send it back, I got this one reluctant reply basically saying "fine, send it."
I sent another follow-up, basically apologizing for the whole mess and explaining that I really just wanted a working item and wanted everything to be cool, but since it's dead, I'm sending it back... and then, radio silence. Nothing.
....But I went ahead and shipped it anyway, and of course, the "gentleman" never even picked it up. Instead, I ended up getting the package back and—get this—FedEx charged me extra for the return shipping. $3.25Talk about getting played.
I'm assuming I can get them reported, right? Honestly, I just hate being treated like an idiot and getting totally screwed over like this.
In principle, yeah, you can report them, but honestly, there isn't much you can do. These types of sellers rely on verbal agreements, which aren't really backed by much in terms of consumer law here. If you're looking to buy stuff, you're better off hitting up eBay. You have way more options there, and the prices are usually way more reasonable than on those niche marketplaces—which, by the way, are mostly just overpriced sites with totally unrealistic pricing (at least in the coin collecting world, which is what I follow most). But hey, I guess nobody can stop an individual from asking whatever ridiculous price they want...
For example, look at the people trying to sell Nazi Germany coins for $13 $0.00 a pop. If those were actually fair prices, I could probably buy Walmart 🙂
just to add to my collection of Nazi Germany coins. Anyway, getting back to your point—on eBay, the seller is obligated to give you a full refund if the item arrives damaged or if you're unhappy with it, unless it was clearly stated otherwise. Plus, you can actually take legal action because auction-style sales still fall under US consumer protection laws.
...Better luck next time, man. I hope it wasn't a huge amount of money.