William Jones30
Member
44 messages
joined May 2009
Look, Iβve been working at HP for quite a few years now, so let me clear some things up for you guys.
If you sent someone an express package, a certified letter, or used FedEx with a COD (cash on delivery) option, that "express" label applies strictly to the physical package itselfβit doesn't speed up the money being returned to you. When cash is sent back via a money order, the postal service treats it like standard mail. It isn't "urgent," so don't expect it to land in your hands the very next day like a FedEx shipment would. From what I see on the job, it usually takes about 2 to 5 business days for that money to actually reach you.
When you're sending regular packages, the rule of thumb is that you need packing paper and twine (especially if the box is heavy), unless you're just dropping it off in a blue USPS collection box (in which case, maybe just some twine for the heavy stuff). But honestly, that's just how it works on paper; in reality, sometimes the clerks will look the other way and let it slide. In major cities that handle package deliveries, like Cleveland or Washington, D.C., the delivery fee is $1.75 and that's always covered by the recipient. The sender is always the one footing the bill for the initial shipping cost of a standard package.
The only service we offer where the recipient can pick up the tab for shipping is FedEx.
If you want to know what causes the biggest headaches when shipping anything, itβs definitely those COD money orders.
At the counter, youβll pay a fee that's 3.66% of the money order's total value, with a minimum charge of $3.00 and a maximum of $27. For a standard money order, the minimum is $1.75 and the maximum is $27.
So, here's the math: if you send someone a COD package and you already paid $17 upfront, but you're asking them to pay, say, $167, then they're going to end up paying $6.00 for the COD fee plus $1.75 for the actual delivery.
With FedEx, the same rules apply to the money order part, but not to the delivery fee.
Now, listen up: any package that gets sent back to the sender because the service wasn't prepaid (like if it was sent via FedEx marked "bill recipient") will cost you the original shipping price plus an extra 50% penalty for the return trip. This happens if the recipient doesn't pick it up, can't be found, or just refuses the delivery.
If the service *was* prepaid, the sender still has to cough up 50% to get the undelivered package sent back. If anyone is wondering why that exists or thinks itβs a raw deal, just use your head for a second. We drove all the way to Washington, D.C. with your package, and if your recipient doesn't grab it, you don't think we're just gonna drive all that way back for free, right? π
If you decide you don't want to pay for the return, the package just sits at the post office until it eventually goes to a public auction or gets tossed out.
There's plenty more I could tell you, but I'm running out of steam here. I'm sure there's a ton of other details I missed, but this should give you a solid starting point.
If you have any specific questions I might be able to answer, feel free to ask. π