#1201 ·
Chloe Harris77 said:Tried that, but I'm still hitting the same wall. 😢 My mom was actually planning to head down to Starbucks and the IRS tomorrow to figure out what's going on, though she'll probably just end up getting stuck in traffic.
Chrome and Mozilla keep telling me no certificate was selected, and IE 10. keeps throwing this error
I followed every single step in the manual to stop this from popping up, but nothing works. At this rate, I might as well go out and buy a whole new OS, since XP is ancient and won't even let me update to IE 10.
Now I’m starting to think maybe the USB stick or the certificates themselves are corrupted or something—who knows. What’s the deal with getting them reissued? Do I have to file some kind of formal request or what?
thanks
Forget about reissuing certificates. Just call their support line; they'll walk you through it step by step. You definitely missed something small somewhere along the line.
