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IRS and Tax Filing Issues

Started by Timothy Morgan38 · · 👁 16 views · 2K replies

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graniteviper17 graniteviper17 Newcomer
3 messages
joined Jan 2016
#1761 ·
I am seeking some assistance,
I filed my sales tax return on September 20, 2017, covering the period for August 2017, and I received a formal confirmation of receipt.
However, I visited the IRS office today and was informed that my return had never been submitted. This caught me completely off guard; upon re-examining my records, I located the filing, and it appears they have even processed it. Furthermore, when checking my updated tax status through the official portal, everything seems to be in order. I am left wondering what this message could possibly signify. What exactly is happening here?
Thank you.
ruggedmaker2 ruggedmaker2 Regular
469 messages
joined Mar 2018
#1762 ·
Just call an agent at the IRS and ask them straight up. It’s totally possible for the numbers on your sales tax filings to be out of sync with your profit and loss statements or your quarterly returns.
graniteviper17 graniteviper17 Newcomer
3 messages
joined Jan 2016
#1763 ·
ruggedmaker2 said:Just call an agent at the IRS and ask them straight up. It’s totally possible for the numbers on your sales tax filings to be out of sync with your profit and loss statements or your quarterly returns.

I tried calling both Thursday and Friday, but I can't get anyone to pick up—not even the main switchboard in St. Louis. All I did was submit my sales tax return since I'm under no obligation to file anything else. Does anyone have any insight here, or has anyone dealt with something similar? I honestly have no clue what is going on.

Thanks for the response!
Thomas Martin4 Thomas Martin4 Member
23 messages
joined Jun 2009
#1764 ·
Hi there.
Is it possible to register a child for a tax withholding certificate through the online portal? Or am I still stuck having to handle this kind of bureaucracy in person at the local IRS office? Thanks...
Betty King7 Betty King7 Active Member
54 messages
joined Apr 2012
#1765 ·
A question? I need to de-register two companies from the IRS online portal. One went into bankruptcy, and the other was sold off entirely. Am I still stuck filing these requests via hard copies in triplicate, or has everything moved online?
Do I actually need to track down an agent regarding the firm that was sold? From what I can see, the buyer hasn't reported a single thing to the IRS besides a simple change in the business name.
electriccrane8 electriccrane8 Newcomer
1 message
joined Nov 2017
#1766 ·
After banging my head against the wall for a whole week, I finally cracked this tax headache. Leaving this here for anyone else wandering down this same rocky path:

I’ve been doing some freelance work for a small firm based in the USA, and we agreed on a contract basis for my payments. According to the rules, once that money hits my account from overseas, the responsibility falls squarely on me to handle all the taxes, contributions, and the mountain of paperwork that comes with it. The tricky part? I’m currently living in Washington, D.C., but my legal residence and the tax office in charge of me are way over in Indianapolis. That meant I was basically stuck dealing with the IRS through nothing but phone calls and snail mail. Luckily, I have an eCitizen account, which definitely makes things a bit smoother, right?

Once you receive a fee from abroad, you’re supposed to register with the Taxpayer Registry within 8 days. On the RPO form, you just check the box for "foreign income" and list the country and date under "other income." Here’s the kicker: there’s a glitch in the IRS online system. When I fill out those specific fields and hit send, the generated PDF arrives completely blank where those details should be. After three failed attempts to submit it digitally, I ended up mailing the RPO form physically.

Then, you have 30 days to settle your taxes and contributions. Honestly, that part isn't too bad—you can find the account numbers and payment references online, and just use an online calculator to figure out exactly what you owe.

By the 15th of the month, you need to submit a W-2 form to your local tax office containing the tables of everything you paid. Learning from my previous struggle, I tried mailing the W-2 directly to the office in Indianapolis. Big mistake. They called me the next day to say they couldn't accept it because "taxpayer filing form via e-taxation" is the required method. So, does that mean if I use the IRS portal, I'm barred from submitting forms directly to the tax office? 👍 I tried to go back and file the W-2 through the IRS website, but it wouldn't let me because I didn't have the specific digital certificate needed for a W-2. You get that certificate through Finance; it costs $167 annually, and—get this—it doesn't even work on Apple's computers.

Look, I don't want to ditch the IRS portal entirely because it's actually pretty handy for tracking what I owe. But I am definitely not interested in paying for a yearly digital certificate just to file three W-2 forms a year.

After spending a few days trying to track down someone at the tax office who could actually help, I finally stumbled upon a workaround today. It turns out Finance can actually submit the W-2 for you! You just have to walk into any branch, hand them the form, and pay $6.75. I haven't pulled the trigger on this yet, but I'm really hoping there aren't any more nasty surprises waiting for me at the finish line.
Richard Kim9 Richard Kim9 Newcomer
2 messages
joined Dec 2017
#1767 ·
I’m running into some trouble trying to renew a digital certificate online. I’ve been following the instructions to a T, entering my PIN on IRS.gov, but nothing happens after the first attempt. On the second try, I just get a "Login Failed" error message and I'm stuck. I have already tried every single browser available—Internet Explorer, Microsoft Edge, Google Chrome, Mozilla Firefox, and even Opera Browser—on multiple different computers. I even set up a clean virtual machine and installed everything from scratch based on the official guides, but still no luck. What am I missing here?

I don't usually mess around with this kind of technical stuff, but someone asked me for help because they think they "get it." They've always been pretty tech-savvy, but right now, we are both completely stumped. One clue I did manage to find is that several requests sent to the DocuSign desktop application are failing. When I check the developer console, I see a "status 6" error, but since there isn't any documentation available for that specific code, it doesn't tell me anything useful.

Thanks!
Jack Young Jack Young Active Member
111 messages
joined Mar 2015
#1768 ·
Richard Kim9 said:I’m running into some trouble trying to renew a digital certificate online. I’ve been following the instructions to a T, entering my PIN on IRS.gov, but nothing happens after the first attempt. On the second try, I just get a "Login Failed" error message and I'm stuck. I have already tried every single browser available—Internet Explorer, Microsoft Edge, Google Chrome, Mozilla Firefox, and even Opera Browser—on multiple different computers. I even set up a clean virtual machine and installed everything from scratch based on the official guides, but still no luck. What am I missing here?

I don't usually mess around with this kind of technical stuff, but someone asked me for help because they think they "get it." They've always been pretty tech-savvy, but right now, we are both completely stumped. One clue I did manage to find is that several requests sent to the DocuSign desktop application are failing. When I check the developer console, I see a "status 6" error, but since there isn't any documentation available for that specific code, it doesn't tell me anything useful.

Thanks!

Maybe double-check if the renewal deadline has already passed... if it did, you can't do it online anymore and have to head down to an IRS office in person.
Richard Kim9 Richard Kim9 Newcomer
2 messages
joined Dec 2017
#1769 ·
It hasn't expired yet; it's still valid for another three weeks!
Jack Rodriguez85 Jack Rodriguez85 Newcomer
9 messages
joined May 2012
#1770 ·
Has anyone else run into this? There was some massive Windows 10 update today, and now I can't access any government portals—specifically the IRS:

image

The certificates seem fine from what I can tell. I'm using a USB token with a Thales smart card.
Reinstalling the IRS software package didn't do a thing. Any ideas?

Thanks!
mellowtrucker14 mellowtrucker14 Newcomer
5 messages
joined Jul 2017
#1771 ·
Jack Rodriguez85 said:Has anyone else run into this? There was some massive Windows 10 update today, and now I can't access any government portals—specifically the IRS:

image

The certificates seem fine from what I can tell. I'm using a USB token with a Thales smart card.
Reinstalling the IRS software package didn't do a thing. Any ideas?

Thanks!

Unplug the USB and download the latest driver support for the Gemalto stick. Restart the computer, plug the stick back in, and then try logging into the IRS site. I didn't actually uninstall the old ID Prime CLIENT—kept it around just in case for the drivers.
That fixed it for me.
http://www.irs.gov/default.aspx?sec=1706
Arthur Lopez3 Arthur Lopez3 Member
29 messages
joined Jan 2016
#1772 ·
Does anyone actually know if there’s an official, documented procedure for claiming a VAT refund?
It feels like every clerk handles things differently. One person wants an email with the IRS and Treasury ledgers, another demands a formal written request along with a payment order, and someone else just wants to see the point-of-sale registers. It's a mess.
😵
ruggedmaker2 ruggedmaker2 Regular
469 messages
joined Mar 2018
#1773 ·
It’s not actually written in the law. It might be some internal policy they use at the IRS, though.
Honestly, it mostly just comes down to whatever mood the agent is in when they look at your file.
My company gets a tax refund every single month, and we never have to drag ourselves down to the local IRS office or file any special paperwork. Usually, I just scan over whatever they ask for online and call it a day.
But looking at our filings, most of our shipments go to the European Union, so that’s probably why they leave us alone.

I bet it’s a different story for businesses that are constantly paying in and then suddenly hit with a massive refund.
Arthur Lopez3 Arthur Lopez3 Member
29 messages
joined Jan 2016
#1774 ·
Thanks, ruggedmaker2. Honestly, I’m just tired of everyone playing by their own set of rules. We've even had situations where two clerks sitting right next to each other in the same office handle things completely differently.
You mark everything clearly on the form, and we send over the IRS and Treasury books via email. But then you have these people demanding a formal written request and an official ORDER 😠
Samuel Sanders8 Samuel Sanders8 Member
14 messages
joined Nov 2014
#1775 ·
Hi everyone, I was wondering if anyone here might be able to lend me a hand...

The thing is, whenever I try to digitally sign my retirement application, I keep getting hit with this error message:

An error occurred while retrieving information about cryptographic devices

Basically, the system can't find the device at all (I'm using a Thales USB token provided by the IRS)

It’s strange because when I filed my last application about a month ago, everything worked perfectly and the signing process went through without a hitch. I haven't changed anything on my computer since then, other than updating Java, so I'm really stumped as to what could be causing this... thanks in advance if anyone has run into a similar issue.
mistynomad3 mistynomad3 Member
12 messages
joined Feb 2013
#1776 ·
Hey, I’ve got a question. I just realized I messed up my sales tax filing four months ago. Do I actually need to file an official amendment for that period, or can I just subtract the difference from my year-end filing? Basically, I accidentally recorded the same invoice twice. Thanks.
Alex Foster6 Alex Foster6 Active Member
54 messages
joined Feb 2004
#1777 ·
I trust this is an appropriate venue for my inquiry...

I have been on the payroll at my current company for about two hours, and I am scheduled to start at a new firm this coming Monday. My current employer needs to process my termination. The new company is requesting that my official end date be set for Wednesday so they can finalize all the paperwork and onboarding. However, my current boss wants to keep me on the books until Friday. Is it possible through the IRS to file a termination for Wednesday but backdate the effective date to Friday? Furthermore, would that arrangement pose any issues for the company I am joining on Monday? (On a side note, what should the actual termination date be if I want to ensure there isn't a single day of gap between my old job and the new one, considering the weekend falls between Friday and Monday?)

The company where I currently work—where I only clock ten hours a week alongside just one other employee—doesn't utilize an automated IRS system. The director will likely expect me to handle the termination paperwork myself. Am I simply expected to fill out a standard form from a government publication and call it a day? Will I need to provide my employment contract to prove the term has expired, or is there some other documentation required?
ruggedmaker2 ruggedmaker2 Regular
469 messages
joined Mar 2018
#1778 ·
mistynomad3 said:Hey, I’ve got a question. I just realized I messed up my sales tax filing four months ago. Do I actually need to file an official amendment for that period, or can I just subtract the difference from my year-end filing? Basically, I accidentally recorded the same invoice twice. Thanks.

Look, if this was just a domestic transaction (which, let’s be honest, it probably was), just fix it in your December filing. The tax laws and regulations allow for that kind of adjustment, so you aren't breaking any rules or anything.

But, if we're talking about imports, exports, or transactions involving the European Union, don't play games—go back and fix that April form. You want to make sure everything lines up perfectly so when the IRS compares your sales tax filings against your other records, they don't start asking annoying questions.
Taylor Doyle25 Taylor Doyle25 Newcomer
2 messages
joined Jan 2018
#1779 ·
Jack Rodriguez85 said:Has anyone else run into this? There was some massive Windows 10 update today, and now I can't access any government portals—specifically the IRS:

image

The certificates seem fine from what I can tell. I'm using a USB token with a Thales smart card.
Reinstalling the IRS software package didn't do a thing. Any ideas?

Thanks!

Honestly, screw the IRS and their broken systems. My bank app works just fine (Chase), but the IRS site won't even load. All those Windows 10 "updates" are supposedly installed. I even tried a full reinstall of the software, but still nothing.

EDIT
If anyone happens to have a link for Chrome support, I'd really appreciate it. I can't get past the extension page in the Chrome Store.
jadefox23 jadefox23 Newcomer
8 messages
joined Feb 2018
#1780 ·
I noticed there's an option to file the HHS forms directly through the IRS portal.

Is this now the mandatory way to go, or can I still stick to the old-school paper filings?

This is regarding a small business...

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