#1821 ·
Austin Lopez7 said:Hey,
Does anyone have any actual advice on how to fix this "Electronic Signature" nightmare?
Everything seems to be functioning perfectly fine—until that final step, the digital signature...
The system just keeps throwing this error at me:
"An error occurred during signing. Please try again."
My digital certificate is installed correctly—I double-checked everything with an agent at Fidelity—and I can log into the IRS site via Chrome without any issues. I fill out the entire form, only to be blocked by this impossible digital signature process...
The IRS technical support is completely useless... their "expert" advice? Just reinstall everything 😵... seriously? I’m at my wits' end here—I've read every single manual and guide available out there...
Maybe there's a Java update pending or something (you know, when that pop-up appears and won't let you proceed until it's installed)🤷