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Home › Society › Psychology › Why would anyone actually want to be a Reddit moderator?

Why would anyone actually want to be a Reddit moderator?

Started by Jeremy Davis7 · · 👁 5 views · 149 replies

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Participants Jeremy Davis7Kevin Bailey2Rebecca Scott3Michael Reed45neondrifter17Bryan Alvarez15briskpuma23slymaker9fadedbear92Dennis Bailey2Matthew FisherLisa Hernandez3Jeffrey Sanchez7redmarlin3Austin Ross30Michelle Alvarez8silentpilot6Arthur Kim74stormyheron4Hannah White2Peter Phillips32driftingbear29slywolf45Ashley Phillips41 …
Jeremy Davis7 Jeremy Davis7 Active MemberOP
55 messages
joined Oct 2007
#1 ·
Look, I don't want this to come off as a provocation.

I honestly think it's a valid question, and I’m genuinely curious about what drives someone to become a moderator for a commercial media outlet.

What am I talking about?

Reddit, for instance—it's just one tiny slice of a massive global forum ecosystem under a brand that pulls in millions of users.
It's a massive brand that operates right here in the US market.
It covers a huge range of topics, and for it to work as a product or service provider... to actually create that sense of "added value" for the user, it needs to be curated, managed... moderated.

Okay. That much is crystal clear.

But that's also where the dilemma starts eating at me.

We're talking about a commercial entity here.
The owners of the domain and the brand own everything associated with it, and they exploit that brand commercially.

How? By selling advertising space that plenty of advertisers are itching to buy, because this place clearly gathers a massive amount of potential consumers and interested parties... you know, all those ads and banners popping up on the edges of the page or screen...

The biggest value for the owners is the traffic they sell to advertisers.
And that traffic is fueled by high-quality threads and organized moderation—maintaining order and "hygiene" in discussions, which directly impacts the quality of the site.

To make that happen, they need to hire a small army of people to oversee and moderate all these topics (and I mean globally; America is just a tiny fraction of the whole picture).

The owner's motivation is perfectly obvious to me.
Making money from selling ad space.

What I truly can't wrap my head around is how they managed to recruit thousands (my best guess) of volunteers who diligently, passionately, almost fanatically, do this work for free. They're basically working for nothing.

He's built a fantastic business, he's making serious bank, and his overhead is minimal.
Most importantly: the moderation (watching over all the threads) that ensures his precious traffic costs him absolutely zero dollars.

So, what motivates people to enthusiastically work for free on a commercial platform whose sole purpose is to turn a profit!?

From what I can gather, there's an entire moderation hierarchy; authorities, team structures, departments, recruitment methods, oversight protocols... it's actual fucking management!!?
Literally.
And all of it "for free"!
Nobody sees a single cent, yet they pour in their time, their talent, they carry the responsibility, they have to follow organizational structures, and so on...

What's the draw? What do they get in return?

Is it a game? A sense of mission? Feeling important? A little bit of power? The need to feel "cool," a sense of belonging... whatever it is!?

I'm seriously asking.

PS.
Whoever designed this business model is a genius worthy of a Nobel Prize.
A master psychologist who clearly understands how humans function and knows exactly how to instrumentalize that without blinking.

Basically: "I'm using your labor for my personal... definitely not charitable... purposes, I'm paying you nothing, yet you remain motivated, you work hard, and you're even happy about it."

Top tier stuff!

🙂
Kevin Bailey2 Kevin Bailey2 Regular
265 messages
joined Jul 2012
#2 ·
Honestly, I think some moderators on Reddit act this way just to compensate for feeling insignificant in their actual lives.
Moderating gives them a blatant sense of power they clearly lack in the real world.

Obviously, I’m not talking about everyone.
Just a few specific people.

And as for those others who don't turn moderation into a "power trip"...
I have no idea what drives them.
Maybe they actually just enjoy being helpful... 🙂
Rebecca Scott3 Rebecca Scott3 Active Member
154 messages
joined Jan 2009
#3 ·
...that feeling of total authority, like they can just wipe everything out...reorganize the whole system...
...it’s just the title itself...the idea that they're actually "doing" something...acting like supervisors...
...they've got a thousand people under them...kind of like having a massive crew of gravediggers at a cemetery...🙂
....
Michael Reed45 Michael Reed45 Member
45 messages
joined Feb 2010
#4 ·
Because of ego.
neondrifter17 neondrifter17 Newcomer
6 messages
joined Aug 2010
#5 ·
Jeremy Davis7 said:Look, I don't want this to come off as a provocation.

I honestly think it's a valid question, and I’m genuinely curious about what drives someone to become a moderator for a commercial media outlet.

What am I talking about?

Reddit, for instance—it's just one tiny slice of a massive global forum ecosystem under a brand that pulls in millions of users.
It's a massive brand that operates right here in the US market.
It covers a huge range of topics, and for it to work as a product or service provider... to actually create that sense of "added value" for the user, it needs to be curated, managed... moderated.

Okay. That much is crystal clear.

But that's also where the dilemma starts eating at me.

We're talking about a commercial entity here.
The owners of the domain and the brand own everything associated with it, and they exploit that brand commercially.

How? By selling advertising space that plenty of advertisers are itching to buy, because this place clearly gathers a massive amount of potential consumers and interested parties... you know, all those ads and banners popping up on the edges of the page or screen...

The biggest value for the owners is the traffic they sell to advertisers.
And that traffic is fueled by high-quality threads and organized moderation—maintaining order and "hygiene" in discussions, which directly impacts the quality of the site.

To make that happen, they need to hire a small army of people to oversee and moderate all these topics (and I mean globally; America is just a tiny fraction of the whole picture).

The owner's motivation is perfectly obvious to me.
Making money from selling ad space.

What I truly can't wrap my head around is how they managed to recruit thousands (my best guess) of volunteers who diligently, passionately, almost fanatically, do this work for free. They're basically working for nothing.

He's built a fantastic business, he's making serious bank, and his overhead is minimal.
Most importantly: the moderation (watching over all the threads) that ensures his precious traffic costs him absolutely zero dollars.

So, what motivates people to enthusiastically work for free on a commercial platform whose sole purpose is to turn a profit!?

From what I can gather, there's an entire moderation hierarchy; authorities, team structures, departments, recruitment methods, oversight protocols... it's actual fucking management!!?
Literally.
And all of it "for free"!
Nobody sees a single cent, yet they pour in their time, their talent, they carry the responsibility, they have to follow organizational structures, and so on...

What's the draw? What do they get in return?

Is it a game? A sense of mission? Feeling important? A little bit of power? The need to feel "cool," a sense of belonging... whatever it is!?

I'm seriously asking.

PS.
Whoever designed this business model is a genius worthy of a Nobel Prize.
A master psychologist who clearly understands how humans function and knows exactly how to instrumentalize that without blinking.

Basically: "I'm using your labor for my personal... definitely not charitable... purposes, I'm paying you nothing, yet you remain motivated, you work hard, and you're even happy about it."

Top tier stuff!

🙂

It’s an interesting point you're making.

I suspect people agree to volunteer their time for a few specific reasons;

1. they happen to have an abundance of free time
2. it provides a little ego boost
3. that sense of being needed or important
4. the chance to brag about it, like, "Hey, did you know I'm actually a moderator on Reddit?"

But honestly, if we're being realistic, the platforms could at least cover the cost of an internet bill, if nothing else—or maybe just buy them a coffee. These days, you can't even find a public restroom that doesn't charge you a fee just to use it.$0.67.

In short;
It seems like the moderators haven't quite grasped the old saying, "time is money" 😁
Bryan Alvarez15 Bryan Alvarez15 Newcomer
9 messages
joined Nov 2012
#6 ·
This is such a fascinating topic! I have actually found myself wondering about this quite often lately. How does one even go about becoming a moderator? Please, don't misunderstand me—I am certainly not suggesting that I should throw my hat into the ring; far from it. It is simply a matter of curiosity regarding what specific qualifications are required for such a role. One wonders... do they perhaps recruit retirees? Is there a certain level of life experience they look for? As for the advertising space on the site, it seems rather sparse, doesn't it? They don't really seem to be selling much at all. In fact, looking around, there is hardly anything visible besides that Red Cross banner at the top—which, if I had to guess, is likely provided free of charge?
briskpuma23 briskpuma23 Active Member
83 messages
joined Mar 2012
#7 ·
People become moderators for the exact same reason they join Reddit—to actually contribute something.

Every single question the OP asked could have been directed at any regular user. I mean, why on earth would you give away your thoughts, ideas, conclusions, and questions to everyone else for free? Why spend hours deep in discussion? What drives someone to spend over an hour just drafting an opening post? And you’re doing all this pro bono. So, what’s the actual payoff?

At the end of the day, a moderator is just a regular user with a few extra permissions.

And just because someone makes money off a certain situation—well, people make money off the fact that we're breathing, too—it doesn't mean it's smart to quit living.
slymaker9 slymaker9 Active Member
164 messages
joined Apr 2010
#8 ·
It honestly baffles me that people do this for free; I was genuinely surprised when I found out there’s no compensation involved.
Then, on top of that, these same people turn around and criticize you or complain about your decisions, leaving you to defend yourself—it's unbelievable.
I could perhaps wrap my head around the motivation of a journalism or sociology student looking for experience, but generally speaking, I just don't get it.
neondrifter17 neondrifter17 Newcomer
6 messages
joined Aug 2010
#9 ·
briskpuma23 said:People become moderators for the exact same reason they join Reddit—to actually contribute something.

Every single question the OP asked could have been directed at any regular user. I mean, why on earth would you give away your thoughts, ideas, conclusions, and questions to everyone else for free? Why spend hours deep in discussion? What drives someone to spend over an hour just drafting an opening post? And you’re doing all this pro bono. So, what’s the actual payoff?

At the end of the day, a moderator is just a regular user with a few extra permissions.

And just because someone makes money off a certain situation—well, people make money off the fact that we're breathing, too—it doesn't mean it's smart to quit living.

Are you talking about those hardcore users who spend their entire lives on this site, or the people who just drop in occasionally to shoot the breeze over coffee? Take me, for example, someone who currently has nothing better to do than sip some Nescafé and read through the nonsense posted here.

Moderators ought to ( as far as I know, though I could be wrong) be around quite frequently every single day if they want to stop people from spamming or acting out.
Meanwhile, a regular user isn't obligated to show up to the site every once in a while unless they feel a sudden urge to.

The amount of time a moderator loses compared to your average user is just incomparable.

By the way, it would be nice if a moderator actually checked in and told us how much time they spend hanging around here and why, for heaven's sake, they do it. 😁
slymaker9 slymaker9 Active Member
164 messages
joined Apr 2010
#10 ·
briskpuma23 said:People become moderators for the exact same reason they join Reddit—to actually contribute something.

Every single question the OP asked could have been directed at any regular user. I mean, why on earth would you give away your thoughts, ideas, conclusions, and questions to everyone else for free? Why spend hours deep in discussion? What drives someone to spend over an hour just drafting an opening post? And you’re doing all this pro bono. So, what’s the actual payoff?

At the end of the day, a moderator is just a regular user with a few extra permissions.

And just because someone makes money off a certain situation—well, people make money off the fact that we're breathing, too—it doesn't mean it's smart to quit living.

There is a fundamental difference here: being a user is a right you exercise whenever you feel like it, with zero obligations.
A moderator, however, has taken on a responsibility.
briskpuma23 briskpuma23 Active Member
83 messages
joined Mar 2012
#11 ·
He can snack on it whenever he feels like it.
slymaker9 slymaker9 Active Member
164 messages
joined Apr 2010
#12 ·
briskpuma23 said:He can snack on it whenever he feels like it.

Why doesn't he just swap out or something, assuming he even manages this subforum.
People on the PŽK board are constantly complaining: "Is there actually a moderator for the Cars section besides the one who just claims the title?" and things like that.
That said, PŽK is honestly one of my favorite subforums.
It's always the same old story: "The mod is crazy," "The mod has lost it," "Someone stop this rogue moderator..."😂
briskpuma23 briskpuma23 Active Member
83 messages
joined Mar 2012
#13 ·
Do you want to talk about this in general terms, or should we break it down by specific subreddits? I'm not really sure how to approach the latter.

Managing an average subreddit—and I mean actually responsible moderation—takes way less time than actually reading through interesting threads.
Engaging in the discussion is much more demanding than just moderating.

So, unless you're looking at those few massive subreddits that need a huge team just to stay afloat, moderating is pretty easy for any active user who has consistent standards, or at least some sense of them.

But anyway, that's not even the point. The real question is why anyone would even want to be a moderator on Reddit, and I’d argue the reason is the exact same one that makes someone join the platform in the first place.
fadedbear92 fadedbear92 Veteran
1.1K messages
joined Dec 2008
#14 ·
Where on earth do you get the idea they aren't getting some kind of payout?🤷

In my view, the real key is ensuring they're actually educated on certain topics—or at least have some firsthand experience to draw from.
Jeremy Davis7 Jeremy Davis7 Active MemberOP
55 messages
joined Oct 2007
#15 ·
briskpuma23 said:People become moderators for the exact same reason they join Reddit—to actually contribute something.

Every single question the OP asked could have been directed at any regular user. I mean, why on earth would you give away your thoughts, ideas, conclusions, and questions to everyone else for free? Why spend hours deep in discussion? What drives someone to spend over an hour just drafting an opening post? And you’re doing all this pro bono. So, what’s the actual payoff?

At the end of the day, a moderator is just a regular user with a few extra permissions.

And just because someone makes money off a certain situation—well, people make money off the fact that we're breathing, too—it doesn't mean it's smart to quit living.

So, how did you actually become a moderator?

How does the whole system even work?

Did someone "reach out" and offer it to you?

What's the motivation here?

Is there actual management overseeing everything... and are they getting paid?
We're talking about processes that aren't exactly simple—you have to control things, manage people, motivate them, instill a sense of responsibility, handle consequences... stuff that, by the way, pays incredibly well in the corporate world.
But here? Not a single cent!??

Actually, not just "here"... it's the same story everywhere in the world.
Zero cost involved!?

It's fascinating, really.

The guy who dreamed up a business where he makes huge profits based entirely on volunteers—people working for him for free for whatever reasons (and I'm trying to wrap my head around those reasons)—is a historical anomaly. It's a phenomenon that only showed up once the internet arrived.
If I were studying psychology, I’d write my entire thesis on this... honestly! (There you go, folks... a little idea for all you out there)

I'm not asking these things to be a jerk. I genuinely want to understand how the owner/boss conceived this business model.
A business that—let's be real—rests entirely on your shoulders, while you perform your duties totally free of charge and with complete professionalism.

PS.
I think there's a massive difference between someone just casually chatting and someone who actually manages the whole thing, keeps an eye on every thread and post, and essentially (whether you want to admit it or not) works this full-time.

🙂
slymaker9 slymaker9 Active Member
164 messages
joined Apr 2010
#16 ·
briskpuma23 said:Do you want to talk about this in general terms, or should we break it down by specific subreddits? I'm not really sure how to approach the latter.

Managing an average subreddit—and I mean actually responsible moderation—takes way less time than actually reading through interesting threads.
Engaging in the discussion is much more demanding than just moderating.

So, unless you're looking at those few massive subreddits that need a huge team just to stay afloat, moderating is pretty easy for any active user who has consistent standards, or at least some sense of them.

But anyway, that's not even the point. The real question is why anyone would even want to be a moderator on Reddit, and I’d argue the reason is the exact same one that makes someone join the platform in the first place.

If you ask me, let's keep it general, though I have seen plenty of petty rebellions.☕

Serious discussion is quite taxing, and it seems likely to me that some mods spend far more time crafting posts than they do moderating.

Edit: By the way, I checked, and as far as I can tell, you aren't a mod under this username.
Dennis Bailey2 Dennis Bailey2 Active Member
76 messages
joined Oct 2013
#17 ·
briskpuma23 said:People become moderators for the exact same reason they join Reddit—to actually contribute something.

Every single question the OP asked could have been directed at any regular user. I mean, why on earth would you give away your thoughts, ideas, conclusions, and questions to everyone else for free? Why spend hours deep in discussion? What drives someone to spend over an hour just drafting an opening post? And you’re doing all this pro bono. So, what’s the actual payoff?

At the end of the day, a moderator is just a regular user with a few extra permissions.

And just because someone makes money off a certain situation—well, people make money off the fact that we're breathing, too—it doesn't mean it's smart to quit living.

👍👍👍👍👍

Look, I'm not a moderator here, but I volunteer my time quite often. Very frequently, that volunteer work ends up serving a purpose that brings profit to someone else—not me.

But honestly? That sense of being useful and contributing to some famous "greater good" is more than enough motivation for me to step up as a volunteer.
Matthew Fisher Matthew Fisher Newcomer
1 message
joined Aug 2010
#18 ·
Kevin Bailey2 said:Honestly, I think some moderators on Reddit act this way just to compensate for feeling insignificant in their actual lives.
Moderating gives them a blatant sense of power they clearly lack in the real world.

Obviously, I’m not talking about everyone.
Just a few specific people.

And as for those others who don't turn moderation into a "power trip"...
I have no idea what drives them.
Maybe they actually just enjoy being helpful... 🙂

This post pretty much sums it up. I couldn't agree more. =)
briskpuma23 briskpuma23 Active Member
83 messages
joined Mar 2012
#19 ·
I honestly thought this thread was more about psychology—that both newcomers and regular commenters were genuinely curious about what makes a good moderator.
I’m not planning to dive into the technical procedures; that’s not what this is about. I’ll just clarify one thing—there’s no secret here—current mods suggest new ones based on how much they contribute to their specific subreddits. So, there isn't really a formal process.

Anyway, back to the actual topic: the psychological traits of a moderator.

Most moderators actually try to avoid the role, only stepping up after being constantly nudged.

It’s a bit of a closed loop: reluctant moderators—who are usually just responsible users—become mods, then they get nagged into suggesting others who are just as responsible and just as reluctant.

Moderating is a sacrifice, much like being a dedicated user. As Zvonimir Boban once said, you only truly become someone great by sacrificing yourself for others.

Now, let's address the capitalistic, superficial, and unfortunately typical question from the OP: how do you do this for free?

This subreddit is our baby—and by "our," I mean everyone here who gives their best, or at least contributes something meaningful.

And why do we do it? Because we can. As long as we have the ability, we remain truly free—because only a free person can consciously choose to do things without compensation. As for those who make money off this—let them; we clearly don't need it.
Lisa Hernandez3 Lisa Hernandez3 Active Member
211 messages
joined Aug 2010
#20 ·
I suppose it would be wise—if we want this thread to actually last—to focus primarily on discussing the abstract factors that drive someone to moderate. We don't really have any business commenting on the corporate side of things here, though you might want to bring those specific points up over on the Messages, Wishes, and Feedback PDF, assuming that makes sense given that this is essentially a private media outlet.

Regarding motivation for moderation—most moderators tend to have their own particular vision of how things ought to run. Some of those ideas can be carried out just by being an active community member, while others simply cannot. Moderation basically just provides the authority to execute a certain subset of ideas—specifically those that shape the direction of a discussion, the structure, or the specific profile of a sub-forum. But I agree with what schmokljan mentioned—at its core, the principle is the same: it’s about contributing in your own way.

Because, honestly, almost everything mentioned (aside from perhaps the structural stuff) can be influenced—and is being influenced—simply through regular participation. In that sense, part of the motivation for moderating is to provide as much space and incentive as possible for all the high-quality contributors to engage. This includes the "janitorial" tasks, but also fostering a certain standard of discourse. I think the whole myth surrounding moderators is generally overstated; the foundation of any forum is its users. For a moderator, satisfaction might come precisely from two things: a) being an engaging participant themselves, and b) helping maintain a level of discussion where other interesting people don't feel the need to wander off. You can then take a little pride in thinking that's thanks to your efforts.

All those theories about personality types, complexes, and pathologies related to power dynamics seem a bit silly if you view moderation primarily as a creative, editorial role. I suspect it’s mostly just a matter of personal affinity. New media platforms like forums carry this unique aura—a blend of niche philosophy, a touch of libertarianism, and a sense of being an alternative to traditional mainstream media. I guess a good portion of the satisfaction found in both participating and moderating stems from that very atmosphere.

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