Anyone have experience with JP Morgan Chase?

Timothy Kim9 said:You’ve got to be a nuisance—call them every single day, maybe even multiple times if you have to.

Are you really sure about moving everything over to JPMorgan Chase? 🙂

We’ve been with them for years—both of us are on the loan—and honestly, we haven't run into a single issue until now. 🤷
Now, I'm starting to second-guess things, 🙄 mostly because of everything I've been reading lately. We had such long tenures with our employers that we didn't even have a moment to think about switching banks... 🤷

Robin Bailey7 said:Do you happen to know when they actually raised those fees? I know it happened sometime this year, but I can't quite pin down which month... Honestly, they don't even charge me for the statement fees anymore since they just send everything to my email. But one of these days, once I finally pay off this loan, I’m closing out my account at Citigroup for good.

I just checked my statement. Five months ago, the monthly maintenance fee was still $8.45, but starting in month six, they bumped it up to $4.00.

At Wells Fargo, the fee is $9, plus an extra $2.25 for wire transfers.

That's how Hyp treats its customers...

Taylor Kelly2 said:I’ve been catching up on everything being said here—I only just stumbled upon this thread today. 😱
My credit application was submitted for approval about two weeks ago... and so far, there hasn't been a single word from them. 🤷
There seems to be such a heavy volume of negative feedback in this forum, though, truth be told, I haven't actually had any issues with them personally until now. 🤷
🤔But I'm starting to wonder if this two-week stretch is becoming an actual issue—or is waiting this long for a loan approval just standard procedure?

Are you talking about that special promotional loan? I turned my papers in on a Tuesday, and by the following Wednesday, the funds were already in my account! They were incredibly fast, though I did make sure to emphasize how urgent it was to my representative and gave him a little "nudge" every single day to check on the status. So, looking at my experience, two weeks for approval does seem like quite a stretch—you should probably give your rep a call, just in case they went on vacation or if there was some glitch in the system during the processing phase...

Oh, I’m having such a wonderful time with them. I already posted about this last year, and apparently, the saga continues.
Next month marks exactly one year since we finished paying off our car loan with them, and—thankfully—we still haven't gotten our vehicle title back.
Everything is signed, everything was notarized, and now they just need to actually call us to hand over the title and the proof of payoff. Once that happens, I’m closing my account with them for good.👎

Michelle Nelson4 said:Are you talking about that special promotional loan? I turned my papers in on a Tuesday, and by the following Wednesday, the funds were already in my account! They were incredibly fast, though I did make sure to emphasize how urgent it was to my representative and gave him a little "nudge" every single day to check on the status. So, looking at my experience, two weeks for approval does seem like quite a stretch—you should probably give your rep a call, just in case they went on vacation or if there was some glitch in the system during the processing phase...

mortgage loan 🙄

🤷 To be honest, I haven't run into any issues with them so far... they really do what they can (mind you, I'm in a smaller town), and I heard back from them yesterday after we spoke, so everything seems fine... I suppose I just need to wait a little longer...

urbanpilot said:Oh, I’m having such a wonderful time with them. I already posted about this last year, and apparently, the saga continues.
Next month marks exactly one year since we finished paying off our car loan with them, and—thankfully—we still haven't gotten our vehicle title back.
Everything is signed, everything was notarized, and now they just need to actually call us to hand over the title and the proof of payoff. Once that happens, I’m closing my account with them for good.👎

Look, I’m not trying to defend them, but have you considered that your specific case might have just gotten stuck or lost in the shuffle somewhere? That's probably why they haven't called. Personally, when I want something done—I'm the type to pick up the phone. I nag. It only takes a few minutes on the line and costs next to nothing (especially if you're calling their toll-free number), so why not just reach out and ask for the title? You really need to get that back; otherwise, you won't be able to sell the car if you ever wanted to.🤷

Honestly, I don't expect banks to run perfectly. In fact, I know they often operate much less smoothly than other companies simply because they are such massive, complex "organisms." There are so many hands that paperwork passes through, and things can easily get complicated without anyone actually intending to cause trouble. Sometimes stuff just gets messy in the system, and nobody even realizes there's a hiccup until much later...

Taylor Kelly2 said:mortgage loan 🙄

🤷 To be honest, I haven't run into any issues with them so far... they really do what they can (mind you, I'm in a smaller town), and I heard back from them yesterday after we spoke, so everything seems fine... I suppose I just need to wait a little longer...

Well, mortgages always seem to take forever. In my experience, I was waiting nearly two months from the moment I handed in my paperwork until the funds actually cleared, even though everything went smoothly... Granted, that was about seven years ago, but still, 😁

Taylor Kelly2 said:mortgage loan 🙄

🤷 To be honest, I haven't run into any issues with them so far... they really do what they can (mind you, I'm in a smaller town), and I heard back from them yesterday after we spoke, so everything seems fine... I suppose I just need to wait a little longer...

Are you totally sure about that? Especially with those Bačić's loans floating around. They'll probably hike up your interest rate on the first try.

Michelle Nelson4 said:Look, I’m not trying to defend them, but have you considered that your specific case might have just gotten stuck or lost in the shuffle somewhere? That's probably why they haven't called. Personally, when I want something done—I'm the type to pick up the phone. I nag. It only takes a few minutes on the line and costs next to nothing (especially if you're calling their toll-free number), so why not just reach out and ask for the title? You really need to get that back; otherwise, you won't be able to sell the car if you ever wanted to.🤷

Honestly, I don't expect banks to run perfectly. In fact, I know they often operate much less smoothly than other companies simply because they are such massive, complex "organisms." There are so many hands that paperwork passes through, and things can easily get complicated without anyone actually intending to cause trouble. Sometimes stuff just gets messy in the system, and nobody even realizes there's a hiccup until much later...

No, I didn't call. I didn't spend a couple of bucks on a phone call. My husband went to the branch in person several times, burning through gas money and a massive amount of nerves just to be told they're waiting on paperwork from Columbus.😠 And they have no idea when it'll arrive.

edit:
this isn't the only time they've jerked us around.

Basically, my husband was the second guarantor for a short-term loan my mom took out. Both she and the primary guarantor (both have accounts at JPMorgan Chase, though my husband doesn't) never received a single notice about this loan because my mom set up an automatic transfer from her paycheck, so everything was paid on time.
But my husband? He got three different notices threatening foreclosure over a debt of $400+ and claiming it would be garnished from his wages.
He even had a letter show up at his workplace once stating they were placing an administrative hold on his pay for that amount.
Who do they think is crazy here?
Every single time, my mom and I would go down to the bank just to have the tellers tell us that "mistakes happen."

Look, regarding JPMorgan Chase, I’ll just say this...

They were out there peddling these mortgage loans in USD for young people under some cheesy commercial name like "Under a Lucky Star" at 3.88%. Then, once they'd lured in enough suckers through their branches, they tightened the noose—now those same loans are sitting anywhere from 5.95% to 6.15%, when they used to be 6.45%...

There—just thought you guys should know.

Joseph Murphy10 said:Look, regarding JPMorgan Chase, I’ll just say this...

They were out there peddling these mortgage loans in USD for young people under some cheesy commercial name like "Under a Lucky Star" at 3.88%. Then, once they'd lured in enough suckers through their branches, they tightened the noose—now those same loans are sitting anywhere from 5.95% to 6.15%, when they used to be 6.45%...

There—just thought you guys should know.

They're just making up for what they lost on "investments" involving the Highlander, Pašalić, Sanders, and their usual circle of cronies.😁

And who else remembers that $30 million they pulled out of Wells Fargo under the guise of some fraud involving "unreported" risky assets?!
Who knows where that cash actually ended up, or whose private accounts are currently holding it. 😉

Dana Morris6 said:this goes to the heart of why the American banking system is such a mess. honestly, those experts who signed off on all those risky bets and bad loans? they should be the ones stuck with the bill, not us.
that's why the Federal Reserve, the regulators, the IRS... everything is just broken. 😁

Bingo. If they had actually done their jobs right in the first place, we wouldn't even be dealing with this crap today.

😁

That right there is the fundamental flaw in the American banking system. Honestly, those "experts" who signed off on all those high-risk bets and bad loans should just pack up their desks and deal with the fallout themselves. It shouldn't be on us to bail them out...
Which is why the Federal Reserve, the regulators, the IRS... they’re all part of the mess. 😁 And we're left with that eternal, nagging question: "where did the money go?"

Joseph Murphy10 said:Look, regarding JPMorgan Chase, I’ll just say this...

They were out there peddling these mortgage loans in USD for young people under some cheesy commercial name like "Under a Lucky Star" at 3.88%. Then, once they'd lured in enough suckers through their branches, they tightened the noose—now those same loans are sitting anywhere from 5.95% to 6.15%, when they used to be 6.45%...

There—just thought you guys should know.

My husband took out a mortgage with a co-signer, all in USD. We had a fixed rate of 5.5% for the first two years, and after that, it would become variable—they told us when we asked that it would be somewhere around 6.3% to 6.5%. It hadn't even been two years before they hiked our interest rate up to 6.3%. When we went down there to demand an explanation, they claimed we had breached the contract because my husband wasn't receiving his paycheck into his checking account (he had lost his job in the meantime, even though we had still been paying the loan diligently every single month). Then, just two months later, they slapped us with a new rate of 7.65%. When I went to see why, they just told me that this was the "variable rate" and that it depended on current market conditions.
He had actually notified them on time about being unemployed, and yet they still raised the interest rate.
I submitted a request to have the rate lowered, but nothing. Every time I call, they tell me it's being "slowly reviewed" and that they are all away on vacation.
It seems like while everyone was caught up in that whole mess with the currency fluctuations, these banks saw a golden opportunity to hike rates on everyone else, using "market conditions" as their pathetic excuse.😠

Sometimes I really wonder what the hiring standards are over at JPMorgan Chase.
Yesterday my mom came by to drop some cash off, but their systems were down.
Fine, whatever, not exactly their fault.
So she goes back today, the computers are working just fine, but...
The teller behind the glass apparently has no clue how to transfer money from a JPMorgan Chase account to a checking account at Goldman Sachs.
First, she’s making a fuss because she doesn't have the Goldman Sachs routing number. Then my mom gives it to her, then provides my account number, then she starts grilling her for my home address...
My mom gives her the address, but then suddenly she needs my Social Security number too... After thirty minutes of this endless back-and-forth, she finally tells my mom she can't process the transfer because their system won't accept payments destined for Goldman Sachs. 😲😲
It’s honestly unbelievable. My mom does this exact transfer every single month, plus she pays off a loan at Goldman Sachs using that same account at that same bank. 🙏

urbanpilot said:Sometimes I really wonder what the hiring standards are over at JPMorgan Chase.
Yesterday my mom came by to drop some cash off, but their systems were down.
Fine, whatever, not exactly their fault.
So she goes back today, the computers are working just fine, but...
The teller behind the glass apparently has no clue how to transfer money from a JPMorgan Chase account to a checking account at Goldman Sachs.
First, she’s making a fuss because she doesn't have the Goldman Sachs routing number. Then my mom gives it to her, then provides my account number, then she starts grilling her for my home address...
My mom gives her the address, but then suddenly she needs my Social Security number too... After thirty minutes of this endless back-and-forth, she finally tells my mom she can't process the transfer because their system won't accept payments destined for Goldman Sachs. 😲😲
It’s honestly unbelievable. My mom does this exact transfer every single month, plus she pays off a loan at Goldman Sachs using that same account at that same bank. 🙏

Ugh, man, that is just straight-up ridiculous. At any given moment, you should be able to send money to any account; the only thing that should ever change is the transaction fee for sending it to a different bank.
For something like this, you absolutely have to ask for the shift supervisor or the branch manager. Either the teller genuinely doesn't know how to do it, or she just doesn't want to deal with it—or maybe both!😠, but regardless, it SHOULD be possible, so just demand to speak to someone in charge!!

Well, I’ve been stuck with them for five years now—unfortunately—and my takeaway so far? They aren't exactly
focused on actually serving the public. Read that a few times until you realize what that actually means
for the customers)

So, I was actually sending some cash over to a buddy’s checking account at Goldman Sachs just a few days ago, and it totally triggered a memory of this old post, so I figured I’d jump back in here—hopefully, this helps someone out 🙂
. Anyway, when you're making a deposit into a bank, the standard way to handle it is to lead with the bank's routing number, then follow it with a dash and the specific account number for that institution, and then for the "payment reference" or memo field, you just put the recipient's actual account number. To give you a concrete example from my recent transaction at Goldman Sachs, my deposit slip looked exactly like this:

2402006-1031262160 (See, that stretch of numbers before the dash is the routing number for Goldman Sachs, and everything after the dash is their specific branch account number)
Payment Reference: 32xxxxxx (this is where you plug in the account number of the person you're actually paying)

But honestly, even though that's how it works, 😉 the teller I dealt with seemed completely clueless—either she just didn't know or maybe she was just having one of those rough mornings, you know? But look, there’s always gotta be someone at the bank who actually understands the system and can input it correctly into the computer, so if you ever run into a situation like that, don't be afraid to politely ask for a manager or another staff member who knows their stuff.

JPMorgan Chase just dropped their interest rates on Swiss franc mortgage loans by half a percent... which means starting November 1st, my rate should sit at around 5.45%... I have to say, I’m pretty thrilled about that outcome.🙂...they're even offering to convert everything over to USD without charging any fees.

urbanpilot said:Sometimes I really wonder what the hiring standards are over at JPMorgan Chase.
Yesterday my mom came by to drop some cash off, but their systems were down.
Fine, whatever, not exactly their fault.
So she goes back today, the computers are working just fine, but...
The teller behind the glass apparently has no clue how to transfer money from a JPMorgan Chase account to a checking account at Goldman Sachs.
First, she’s making a fuss because she doesn't have the Goldman Sachs routing number. Then my mom gives it to her, then provides my account number, then she starts grilling her for my home address...
My mom gives her the address, but then suddenly she needs my Social Security number too... After thirty minutes of this endless back-and-forth, she finally tells my mom she can't process the transfer because their system won't accept payments destined for Goldman Sachs. 😲😲
It’s honestly unbelievable. My mom does this exact transfer every single month, plus she pays off a loan at Goldman Sachs using that same account at that same bank. 🙏

By "bank number," I meant the routing number you mentioned earlier.

Ethan Taylor9 said:So, I was actually sending some cash over to a buddy’s checking account at Goldman Sachs just a few days ago, and it totally triggered a memory of this old post, so I figured I’d jump back in here—hopefully, this helps someone out 🙂
. Anyway, when you're making a deposit into a bank, the standard way to handle it is to lead with the bank's routing number, then follow it with a dash and the specific account number for that institution, and then for the "payment reference" or memo field, you just put the recipient's actual account number. To give you a concrete example from my recent transaction at Goldman Sachs, my deposit slip looked exactly like this:

2402006-1031262160 (See, that stretch of numbers before the dash is the routing number for Goldman Sachs, and everything after the dash is their specific branch account number)
Payment Reference: 32xxxxxx (this is where you plug in the account number of the person you're actually paying)

But honestly, even though that's how it works, 😉 the teller I dealt with seemed completely clueless—either she just didn't know or maybe she was just having one of those rough mornings, you know? But look, there’s always gotta be someone at the bank who actually understands the system and can input it correctly into the computer, so if you ever run into a situation like that, don't be afraid to politely ask for a manager or another staff member who knows their stuff.