David Sullivan61
Newcomer
8 messages
joined Sep 2006
Meli - A TOTAL DISASTER!!
Service - A DISASTER
Cake - A DISASTER
I honestly don't get why everyone hypes up this Meli place; it is pure garbage. At least when it comes to birthday cakes, it's a joke.
I placed my order about three weeks ago, and the woman told me they’d give me a call a day or two before. Fine. Nothing happened. Not a single word until the actual pickup day. Then I try calling, and the line is busy for two hours straight—I couldn't even get through because there was just some dog barking in the background on the other end. I finally tracked down a number by searching for the owner's info online around 1 PM because I was getting desperate. My husband thinks I'm overreacting and says everything is fine, but I was supposed to pick that cake up at 2 PM.
I ordered a ladybug design, and it was packaged so poorly that it got smashed twice during the drive home because they clearly don't have proper boxes for it. It doesn't matter though, as long as they make the sale. Half the cake was practically hanging out of the box.
And the cake itself? Absolute trash. For that kind of money, it's insulting. It looks nothing like the original photo; instead of the topper, you get cheap gummy candies, and there's this dark brown lump mixed in where you can actually see what looks like fingerprints. The parfait was terrible too—way too runny and melted almost immediately. Even a day later, the dye from it is still stuck on my hands and won't wash off.
For that price...
I guess I was stupid, if I'm being honest, because I should have just gone to the Ritz. They are easily eight times better, higher quality, and actually cheaper than this Meli crap.
So, there it is. I'm sharing my experience so maybe someone will think twice before heading there for a cake. And you might want to hold off on seeing if she shows up for your kid's first birthday.
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