Online banking issues

I rely on Online Banking because it’s just more convenient. Honestly, I haven't stepped foot inside a physical branch since I started using it. However, I saw some discussion in an online shopping thread questioning how secure these platforms actually are, so I'm curious about your experiences. Is it truly as safe as they say?
😕

pretty damn sure

even more so

Forgive me for bringing up such an old topic, but I’ve heard rumors that Duke Energy will no longer accept credit cards or Online Banking. I could almost wrap my head around them ditching cards, but refusing online payments is utterly nonsensical. It is literally just pulling funds directly from my checking account! Now they are suggesting we pay at Federal Reserve counters to avoid fees. I would much rather pay $0.33 fees than trek across town just to settle a bill at one of their branches. Furthermore, this implies I’d have to print out a new payment slip every single month, which is ridiculous since I’ve been manually tracking and calculating my actual electricity usage for over a year now.
Their website mentions nothing about these changes; instead, it simply displays this notice:
'You may pay your electricity bills using various payment methods, depending on your preferences and the options provided by Exelon.'

Chloe Wells29 said:Look, I know this is a total blast from the past, but I heard some rumors floating around that you won't be able to pay Duke Energy bills with credit cards or through Online Banking anymore. I mean, if they dropped credit cards, fine, whatever, but cutting off online payments? I just can't wrap my head around that logic. It's literally just pulling money straight from my checking account! Now they’re acting like they’re doing us a favor by offering fee-free payments at the Federal Reserve counters. Personally, I’d much rather pay a few $0.33 fees than trek across town just to stand in line at one of their branches to settle a bill. Plus, it would mean printing out a new slip every single month because I basically track my own actual usage and calculate what I owe at the end of the month anyway.
But on their website, there’s zero mention of any of this; it just says this:
'You can pay your electricity bills using various payment methods, depending on your preferences and the options available through Exelon.'

I think you misheard the details. 😁 You're right about the credit cards—they aren't going to allow that because Duke Energy doesn't feel like handing over transaction fees to the card companies.

As for paying online, it’s no different than any other transaction you'd make with a bank or the post office; whether it's Duke Energy or any other corporation, they don't actually care how the money gets to them, as long as it lands in their account and stays there. I used Chase Online the other day and everything worked exactly like it always has. 👍

The whole thing with the Federal Reserve seems more like a slow move to eventually phase out cash payments at Duke Energy's service windows altogether...

I heard it myself, and I wasn't the only one—it was all over ABC World News Tonight yesterday. To make matters worse, the reporter presenting the segment clearly has no clue how Online Banking works; she thought blathering on would somehow impress the audience. And yet, even I fell for that nonsense...

Hold on a second... I was actually just sitting there yesterday paying two of my Duke Energy bills through Chase Online. So, what exactly was that news report about—which, mind you, I hadn't heard a peep about until now—claiming it’s becoming impossible to pay Duke Energy through any other methods?

Benjamin Rodriguez2 said:As for the Federal Reserve, it looks like they’re heading toward phasing out cash payments at Duke Energy service centers altogether...

That’s perfectly fine by me. The current trend in modern business is to outsource absolutely everything that isn't your core competency...

I only caught a brief segment on ABC World News Tonight—but they specifically brought up Online Banking.

So, yet another example of "top-tier" journalism...

Paying online is just like paying at a post office, except the fees are actually reasonable. 😁
When it comes to security, I haven't seen a single case of online banking being abused. Maybe back in the day when Online Banking was still in its infancy, sure, but nowadays it’s the global standard for everyone.

I mean, who actually wastes their time using online banking anymore? 😁😁😁

Chris Ruiz10 said:I mean, honestly, does anyone actually still spend their precious time manually setting up transfers through online banking? 😁😁😁

standing order rules😁 😁 😁

Vojko said:I...

I caught a segment on NBC—they specifically mentioned online banking.

Just another example of "top-tier" journalism...

Did you catch her at the end of ABC News tonight during the correction regarding yesterday's online banking statement? Well, fine. At least they apologized.

Scott Johnson45 said:standing order rules 😁 😁 😁

Ah, a standing order, huh? Sounds convenient enough on paper, I guess—I just wonder what kind of fees they're going to hit you with...

Bar Kent said:Oh, a standing order, huh? Sounds great on paper, I guess, but I have no clue what the fees look like...

none for me,😉

Chris Ruiz10 said:I honestly don't feel any😉

I'm right there with you on that one...😉

Chris Ruiz10 said:I don't see any reason for😉

You can't go around leaking people's private info on here—Antonio Banderas
But honestly, I’m more interested in what this means for us "average Joes"...
From my perspective, JPMorgan Chase is miles ahead of the competition. I really don't get how other banks haven't figured out that a flat $0.50 fee per $0.33 would be way more attractive to customers than those crappy percentages...😕

Bar Kent said:I’m mostly thinking about us "regular folks"...
Honestly, JPMorgan Chase is way ahead of the pack—I don't get how the other banks haven't realized that people would flock to them if they just offered a flat $0.50 commission $0.33 instead of that crappy percentage-based nonsense...😕

I’ve got my account over at Goldman Sachs and I’m actually pretty happy with it. A buddy of mine sits right next to me and he’s at JPMorgan Chase, and man, does he complain about how slow their system is. He actually timed it once and it took him seventeen minutes just to log in—it was enough to make him 😁.

At Goldman Sachs, the fee is 0.0025%, with a minimum of one buck, so basically everything I trade costs about $133 a dollar, which covers almost all my accounts. Still, those guys are total jerks; they’ll hit you with a fee even if you're paying a company that already has an account with them 👎.

Wells Fargo doesn't actually charge any transaction fees for payments made through standard consumer checking accounts. Instead, they just hit you with a flat fee of $1.25 per month and $4.00 every six months—which works out to about $2.00 monthly—just for the privilege of using their online banking service.

bankei_ri said:I use an investment account with JPMorgan Chase and I couldn't be happier. The guy sitting next to me works over at Zillow and he’s constantly venting about how slow their system is. He once timed himself waiting seventeen minutes just to successfully log in—he was absolutely 😁 livid.

With JPMorgan Chase, the commission is 0.0025%, with a minimum of one cent, which basically means if I'm moving $133, the fee is just a penny, and that applies to pretty much all my accounts. Honestly, they're kind of jerks though; they still hit you with a fee even if you're paying a business that holds an account with them 👎.

True, but if I want to transfer something like $3.25 to a different account, I’ll end up paying $8.25 in fees. It feels like a lot compared to Zappos, but then again, it’s peanuts compared to that 1% fee the IRS would take...
I’ve been using E-Zappos since day one and I have NEVER had any issues logging in... (though I know people who have, but they only activated the service after I did... we shouldn't be sharing personal info about forum members here—Antonio Banderas

Barrett Kent said:I'm really curious about what this looks like for us "regular folks"...

With TN, you usually just cover a small setup fee, maybe like ten bucks, and after that, the monthly payments are totally free 😉
Honestly, who even deals with physical counters or old-school modem connections and signal pulses anymore...😎